Intro. to Human Factors and Ergonomics (chapt.1) Flashcards Preview

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Flashcards in Intro. to Human Factors and Ergonomics (chapt.1) Deck (14):
1

Abraham Maslow (Psychologist)

Maslow's Hierarchy of Needs
Self actualization needs (full potential)
Esteem-Ego needs (self respect, personal worth, autonomy)
Love-Social needs (love, friendship, comradeship)
Safety-Security Needs (protection from danger)
Physiological Needs (warmth,shelter, food)

2

Douglas McGregor (Social Psychologist)

x-y theory the human side of enterprise a basic principle in developing positive management styles and techniques
-industrial democracy

3

Productive Mode

-Agricultural Society
tools
activities
-Artisan Production
-Pre industrial Production
-Industrial Production/Mass Production methods

4

General Intro.

Delegation of the tasks during pre-industrial period factories and shops were getting bigger so product increase and mass production was organized.

The Process which we manufacture, produce capital (consumer products) every stage of labor and process.

5

Charlie Chapin Film

(watch crying in the dark, modern times)

Productivity was increasing workers were getting ill and had to work faster work environment was poor. Workers were treated like machines they had to do tasks very systematically and repetitively

6

Taylorism and Scientific management

Frederick W. Taylor Inventor (1856-1915)
-the principles of scientific management
-Big Success in Bethlehem Steel after 2 yrs. achieved 200% increase in productivity with only 50% increase in wages .

7

-Ergonomics

the needs of LAW appeared in a Polish article published in 1857
(HFES)
accidents with military equipment were often blamed on human error, but investigations revealed that some were caused by poorly designed controls

improve work environment
productivity
safety
comfort
performance
health

8

The principles of scientific Management

-replace rule of thumb work methods with methods based on scientific study of tasks
-scientifically select train, develop ea. worker rather than passively leaving them to be trained

-cooperate with workers to ensure that the scientifically developed methods are being followed including managers

-Cooperate managerial and workers
-performance results and execution
-break down the task into smaller units, timed
-remove worker discretion in lanning, organizing, controlling
-provide incentives to perform jobs tie pay to performance

9

Critics of Scientific Management

discrepency btwn how a organization should work versus actually behave
-labor/management conflict
-apathy
-boredom
-wasted human resources
-Taylorism views workers as machines
-Ignores individual differences
-Ignores the fact that the economic interests of workers and management are rarely the same

10

Human Relations Movement

-Depression
-World War I/II
(family structure was changing women were now working)

-Development of Psychology Frued
-Breakdown of Social structure by industrialization
-growing urbanization

11

Development of Human Factors Ergonomics

psychology
sciences
medicine
engineering
biomechanics
sociology
linguistics
ethnology anthropology
physiology

12

Elton Mayo

alienation stemmed from the breakdown of the social structures caused by industrialization, the factory system, and its related outcomes, like growing urbanization.

13

Ergonomics

first appeared in a polish article published in 1857 in world war 2 and aviation accidents with military equipment were often blamed on human error, but investigators revealed that some were caused by poorly designed controls. Modern ergonomics was born in United Kingdom july 12, 1949

14

Contemporary HF&E

design
manufacturing
safety and health
accident evaluation
injury prevention
evaluation
human computer interaction
usability