key concepts in e-commerce - digital markets and digital goods in a global marketplace Flashcards

1
Q

internet and digital markets

A

have changed the way companies conduct business

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2
Q

information asymmetry reduced

A

when one party in a transaction has more information that is important for the transaction than the other party

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3
Q

menu costs, search and transaction costs reduced

A

time spent going to the mall for ex to buy a product

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4
Q

dynamic pricing enabled

A

price of a product varies depending on the demand characteristics of the customer or the supply situtation of the seller

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5
Q

switching costs

A

switching from one vendor to the other

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6
Q

delayed gratification

A

you cant immediately consume a product such as clothing purchased over the web

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7
Q

disintermediation

A

the removal of organizations or business process layers responsible for intermediary steps in the value chain

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