Kouzes & Posner Ch 03 pp 60-72 - Sheet1 Flashcards Preview

20. Kouzes & Posner > Kouzes & Posner Ch 03 pp 60-72 - Sheet1 > Flashcards

Flashcards in Kouzes & Posner Ch 03 pp 60-72 - Sheet1 Deck (16):
1

Leaders must be able to gain consensus on a _______ _______ and a common ___ _____ _____

Common cause; set of principles

2

If disagreements over fundamental values continue, the result is __________,_________ and _________

intense conflict; false expectations; diminished capacity

3

Tremendous energy is generated when ________,_________ and ________ values are in synch

individual, group and organizational

4

What is the definition of adaptive corporate cultures?

Organizations with consistent guiding values, a shared purpose, teamwork, innovation and learning

5

Central themes in the values of highly successful, strong-culture organizations are?

High performance standards, caring attitude about people, sense of uniqueness and pride

6

High performance values stress the______________

commitment to excellence

7

What do caring values communicate?

how others are to be treated

8

Uniqueness values tell people inside and outside how___________________

the organization is different from all the others

9

A _________ __________ of values emerges from a process, not a pronouncement

common understanding

10

What must people do to understand and agree with shared values?

participate in the process

11

Shared values are the result of listening, appreciating, ________________ and practicing ______________

building consensus; conflict resolution

12

Shared values should never be used as an excuse for _________________

the suppression of dissent

13

What is lost when dissenting voices are silenced?

freedom of expression

14

The very first step on the journey to credible leadership is__________

clarifying your values

15

Values can be defined as:

fundamental beliefs that will guide your decisions and actions along the path to success and significance

16

What are the three steps as a leader to clarify values?

write a tribute to yourself, write your credo, engage in credo dialogue