Flashcards in Kouzes & Posner Ch 04 pp 73-88 - Sheet1 Deck (21):
To set the Example you need to do what?
Personify the shared values and Teach others to model the values
We send signals in a wide variety of settings and ___
We send signals verbally and ___
If you want better results, make sure you practice __ __ __
what you preach
Spend your __ and ___ more wisely
"Watch your language" means what?
Use words and phrases that best express the culture you want to create
If you raise questions that intentionally stimulate people to think more purposefully about values, then you are asking ___ ___
If you ask others about the impact of your behavior on their performance, then you are asking for ___
Setting an example means ___ __, ___ ___ and being there to show you care.
arriving early, staying late
What is the truest measure of what leaders value?
How they spend their time.
Old style organizational terms
employee, manager, boss, supervisor, subordinate, or hierarchy
New style organizational terms:
associates, crew, cast members, team members, partners, or constituents
Researchers have documented the power of language in shaping____ and ____
What can influence people's responses to what is going on around them?
Questions direct attention to?
the values that should be attended to and how much energy should be devoted to them
Questions frame the issue and set the ___.
What provides a powerful statement about the value of self-improvement and how everyone can be better than they are today?
Leaders are self-aware and ___ ___
Responding to disruptive occurrences in the life of your organization in ways that reinforce core values is?
confronting critical incidents
critical incidents are?
chance occurrences, particularly at a time of stress and challenge