Kouzes & Posner Ch 12 pp 323-336 - Put Title Here Flashcards Preview

20. Kouzes & Posner > Kouzes & Posner Ch 12 pp 323-336 - Put Title Here > Flashcards

Flashcards in Kouzes & Posner Ch 12 pp 323-336 - Put Title Here Deck (21):
1

Wherever you find a strong culture built around strong values... you'll also find endless examples of _______ who personally live the values.

Leaders

2

The Leader has to set the example of what's expected & what will be rewarded by being ________ _________.

Personally Involved

3

True/False: One of the most significant ways in which leaders show others that they care & appreciate the efforts of their consituents is to be out there with them.

TRUE

4

What goes up when leaders are personally involved?

Believability

5

True/False: Exemplary Leaders are out and about ALL of the time.

TRUE

6

You need to believe that spending your own time _________ to others is important.

Listening

7

What percentage of people do NOT trust leadership

70%

8

One of the reasons that leaders are out-and-about with intentionality is to: (2 possible answers)

Focus People's Attention OR Personally demonstrate that they care

9

_____-person examples are always more powerful & striking than _____-party examples.

1st-person/ 3rd-party

10

Stories by their nature are public forms of ______________.

Communication

11

A lack of stories may indicate a ______-_______ Controlling Management

Heavy-Handed

12

Leaders find other ways to perpetuate the ___________ stories.

Important

13

Stories can be particularly helpful in providing ____________ to individuals facing challenging situations

inspiration

14

What form of decision making do Professionals in life or death situations use?

Nonlinear Approach

15

Method found most powerful for eliciting knowledge in high-stake situations is to use _______.

Stories

16

True/False: Celebrating together reinforces the fact theat extraordinary performance is the result of many people's efforts.

TRUE

17

Anytime people gather there's the opportunity to create a spirit of _____________

Community

18

Celebrations are ________ that create meaning.

Rituals

19

It's vitally important to be _______ about the statments you're making and the behaviors you're reinforcing

Clear

20

As a Leader... be prepared for every public opportunity to reinforce the __________ and the meaning you want to create.

culture

21

Being sincere really means being __________.

yourself