L01

Question 1

Name different reasons for authority protocols

Answer 1

They enable a manager to delegate tasks.
They provide a checking procedure as if an employee makes an error in a document then the manager acts as a double check to ensure that the information is accurate.

Question 2

Different confidentiality protocols that can be put in place

Answer 2

Using the blind copy (BCC) line in emails.
Requiring employees to sign a non-disclosure agreement.
Business can include in a job description that disclosing confidential information will be deemed as gross misconduct.

Question 3

Implications of breaching confidentiality

Answer 3

This is considered as gross misconduct which could result in an employee’s dismissal.
Also they may receive an reference for future employment

Question 4

What is embezzlement

Answer 4

This is theft by an employee of assets that belong the the employer.

Question 5

Name different legislation’s in place

Answer 5

Copyright
Data Protection
Consumer Protection
Equal Opportunities

Question 6

What is plagiarism

Answer 6

This is when you use someones else’s work and leading others to believe it is yours.

Question 7

Name different IT security protocols

Answer 7

Password-protecting documents
Installing anti-virus software
Installing anti-spyware software
Granting staff different levels of access rights
Having a screen saver time out on computers
Positioning computer so the general public can not see them.

Question 8

Name the minimum standards of professional behaviour.

Answer 8

Punctuality
Appearance and dress code
Use of appropriate language

Question 9

What are the implications of breaching confidentiality?

Answer 9

It is consider as gross misconduct which could result in the employee’s dismissal
If the info released is on future plans of the business this could mean that competitors know what they are going to do.