L05 Flashcards
(6 cards)
1
Q
Name different characteristics which inform the design of business communications
A
Audience Purpose Content Business function Available resources
2
Q
Formal communication
A
Letters
Reports
Notices
3
Q
Verbal communications
A
Telephone calls
Messages
Face to face communications
4
Q
Electronic communication
A
Email Text messages Picture messages Social media Web pages Presentation slides
5
Q
Marketing documentation
A
Business cards Press releases Promotional literature such as annual reports, brochure and leaflets Questionnaires Data collection sheets
6
Q
Recruitment documentation
A
A job description
A persons specification
A job advertisement
Application forms
