language access video and language line waiver forms reminder Flashcards
1
Q
We are obligated to offer what?
A
Language line service
2
Q
Ask if they want an interpreter evdd we n if others are around that speak that language
A
True
3
Q
Get a waiver signed if they decline our offer for language line
A
True
4
Q
The waiver for language line is where?
A
EPCR
5
Q
Video conference offers a _______to______— interpreter
A
Face to face
6
Q
If patient is illiterate, contact who?
A
Language line to interpret the form
7
Q
The waiver in safety pad has the top ____ languages
A
6
8
Q
The only exception to the waiver is
A
Bilingual employee is on the scene
9
Q
You must be bilingual _________to provide interpretation services
A
Certified
