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FHP Promotional Exam > Leadership > Flashcards

Flashcards in Leadership Deck (12):
1

The leader's tendency to be less likely to punish the follower who says he or she is sorry for his or her behavior.

Apology Effect

2

The common tendency for the actor in a particular situation to blame external factors for his or her unsuccessful behavior while, concurrently, an observer lends to blame internal factors for the same behavior.

Actor / Observer Bias

3

The process of making inferences and judgments about the causes of people's behavior.

Attribution

4

The process of making an attribution based on how other people perform a specific task.

Consensus

5

The process of making an attribution based on how a person performed the same task on other occasions.

Consistency

6

The process of making an attribution about a person based on how well (or poorly) he or she does on a variety of different tasks.

Distinctiveness

7

The process of assigning blame or credit for a person's behavior (including one's own behavior) to external factors beyond the person's control.

External Attribution

8

The tendency to overvalue internal factors in explaining someone's behavior, while undervaluing external factors.

Fundamental Attribution Error

9

The process of assigning blame or credit for a person's behavior (including one's own behavior) to that person's abilities of lack of abilities.

Internal Attribution

10

The tendency for a leader to punish a follower more severely if the follower's behavior has negative consequences.

Negative Outcome Bias

11

The tendency to attribute one's own successes to one's abilities and to blame failures on external failures on external factor's beyond one's control.

Self-Serving Bias

12

The study of human interaction, including the study of attraction, attitude formation, influence (of which leadership is a part of), and group dynamics.

Social Psychology.