leadership

Question 1

What are the barriers to effective communication?

Answer 1

1. Use of jargon
2. Emotional barriers
3. Physical disabilities
4. Physical barriers
5. Language and cultural differences

Question 2

What is the definition of leadership?

Answer 2

Inspiring others to follow you by creating a compelling vision of the future

Question 3

What 3 things must a leader consider?

Answer 3

1. The task
2. The team
3. The individuals in the team

Question 4

What is the definition of management?

Answer 4

The efficient, effective and economic use of resource to achieve results with ans through the efforts of other people

Question 5

What are the qualities of a good leader?

Answer 5

1. Clear goal and sense of purpose
2. Self-confidence and resilience
3. Credibility
4. Trustworthy
5. Role model
6. Communication capacity
7. Emotional intelligence
8. Inspirational
9. Open minded
10. Flexible thinking

Question 6

Where does credibility come from? (max 3)

Answer 6

1. Your reputation
2. Your experience
3. Your ability to deliver

Question 7

What makes someone trustworthy? (max 4)

Answer 7

1. Being clear about your values
2. Being consistent with the values
3. Being open and honest
4. open minded

Question 8

Name 2 leadership styles

Answer 8

Autocratic- Leadership depends on power and authority that comes with their position

Democratic- Leader depends on personal power, participative decision making and problem solving

Question 9

When would you apply autocratic and democratic styles?

Answer 9

Autocratic- Inexperienced staff that will need clear and direct instruction

Democratic- Normally when you part of the information and your employees have the other parts of the information

Question 10

What can neglecting a team lead to?

Answer 10

1. Lack of discipline
2. Poor focus
3. Team conflicts
4. low morale