Learning Unit 1 CHAPTER 1 - MCQ

Question 1

Which of the following is NOT included in the definition of OD?

1) OD applies to the entire system.
2) OD is based on behavioural science knowledge.
3) OD is concerned with planned change.
4) OD narrowly focuses on cost, quality and schedule.

Answer 1

4) OD narrowly focuses on cost, quality and schedule.

Question 2

Organisation development distinguishes itself from organisation change and change management by…

1) addressing the effective sequence of leadership issues that produces organisation improvements.
2) focusing narrowly on cost, quality and schedule.
3) focusing on the transfer of knowledge and skills to help the system manage future change.
4) taking a broadly focused approach that can apply to any kind of change.

Answer 2

3) focusing on the transfer of knowledge and skills to help the system manage future change.

Question 3

Which of the following is NOT one of the “stems” of OD?

1) laboratory training
2) environmental analysis
3) action research survey feedback
4) participative management

Answer 3

2) environmental analysis

Question 4

Which theory of planned change serves as the foundation for appreciative inquiry (AI)?

1) Lewin’s change model
2) the Action research model
3) the Positive model
4) the Open Systems model.

Answer 4

3) the Positive model

Question 5

In Lewin’s model of change, change is brought about by…

1) modifying forces maintaining the status quo.
2) increasing forces for change.
3) providing laboratory training.
4) 1 and 2.

Answer 5

4) 1 and 2.

Question 6

. The three sequential steps in Lewin’s change model are…

1) freezing, movement, changing.
2) unfreezing, movement, refreezing.
3) unfreezing, refraining, refreezing.
4) changing, movement, freezing.

Answer 6

2) unfreezing, movement, refreezing.

Question 7

. The Action research model focuses on…

1) planned change as a cyclical process.
2) heavy diagnosis prior to acting, planning and implementation.
3) reporting new data from previous research.
4) 1 and 2.

Answer 7

4) 1 and 2.

Question 8

Contemporary applications of action research emphasise…

1) data gathering and analysis.
2) consultation with a behavioural scientist.
3) an increased degree of member involvement.
4) problem(s) identification.

Answer 8

3) an increased degree of member involvement.

Question 9

Strategic change interventions involve improving …

1) the organisation’s relationship with its environment
2) the fit between the organisation’s technical, political and cultural systems
3) the alignment of the environment, strategy and design of an organisation
4) all of the options

Answer 9

4) all of the options

Question 10

The first “T-group” was formed …

1. as people related to data about their own behaviour
2. as people worked on group projects
3. to make the group more cohesive
4. to facilitate decision making

Answer 10

1. as people related to data about their own behaviour

Question 11

As the quality-of-work-life (QWL) movement evolved, it fostered a new phase of
activities known as ...
1.	large group interventions
2.	reward system changes
3.	team building
4.	employee involvement

Answer 11

4. employee involvement