Liz Poll

Question 1

The process of hiring a new employee involves three basic steps

Answer 1

recruitment
screening
selection

Question 2

What is legal question regarding age in interview

Answer 2

Are you 18 years of age or older?

Question 3

What question related to crime is okay at interview?

Answer 3

Have you ever been convicted of crime?

Question 4

Regarding national origin, which interview question is Okay

Answer 4

ARe you legally eligible for employment in the US

Question 5

What other question is legal during interview

Answer 5

Tell me about the training education and work experience you received when you served in the military

Question 6

What is another important part of the hiring process

Answer 6

Calling all remaining candidate after a decision is made, even if they are not chosen

Question 7

What is the goal of recruiting, interviewing and hiring

Answer 7

To obtain an employee that compliments your team and helps your practice succeed

Question 8

How long is Orientation phase

Answer 8

It can take time to assimilate depending on role, front office 6 weeks, DVM 6 months

Question 9

According to statistics, new staff members are at a significantly lower risk of injury on the job than veteran staff members

Answer 9

false

Question 10

What is the best way to summarize the performance-orientated attitude of OSHA toward training

Answer 10

Training must go beyond simply providing safety information and a piece of paper in the file, the employee must have comprehended the information and be competent at knowing and apploying the safety standards in the workplace
Safety training must be readily available for all employees to access

Question 11

Quantify the cost of a staff meeting

Answer 11

Multiply the number of people in the meeting by hourly wage rates and time expended. The multiply this figure by 1.3 to calculate payroll dollar expendiutre

Question 12

When decisions are made during a staff meeting how can youensure implementation

Answer 12

Meeting notes are distributed to staff members within a few days
A master copy of notes is filed and used as a reference to ensure the completion of duties
Tasks are assigned to specific people along with a deadline to report their results

Question 13

Complete a performance evaluation on each employee at a minimum

Answer 13

At the end of the trial employment period or no more than 90 days after hiring and once a year thereafter

Question 14

Is it advisable to let the employee review their written evaluation results before meeting with them personally

Answer 14

yes

Question 15

The engaged employee is created by the management providing

Answer 15

clarity about goals and directions
Frequent feedback
the chance to grow and develop new skills

Question 16

What actions during dismissal will increase your risk of a wrongful discharge suit from an employee

Answer 16

poor timing, such as waiting so long that the rumor gets to them first
Poor working, including comments about attitude rather than facts about hospital policy
Poor location, where the employee feels publicly humiliated in front of peers

Question 17

What is true about hospital policy or procedures manuals

Answer 17

expectations for attendance and punctuality appear in the policy manual
job descriptions can be used to build the procedure manual

Question 18

When should job descriptions be addressed

Answer 18

When a position is new or does not have a jd
before the recruiting stage for an open position, and during the interview
as position changes, to reflect the updates and revisions, annually at minimum
during the development of a training program or evaluation system

Question 19

Can you ask how long has been resident of this state?

Answer 19

yes

Question 20

A manager’s plans for conflict resolution includes

Answer 20

holding employees accountable for a solution, by giving them one or two days to discuss a resolution and then report back to the manager

Question 21

Does OSHA hold a performance-oriented attitude toward training

Answer 21

yes

Question 22

Should meeting minutes be distributed to all employees including those who attended

Answer 22

yes

Question 23

Performance evalutations are provided to employee when?

Answer 23

can be handed to the employee to review before the actual meeting takes place

Question 24

When an employee is facing termination of employment.. What should you ask of them

Answer 24

ask for the employee to sign a release foregoing his/her right to sue over the dismissal

Question 25

in regards to managing employee beneFits.. What consideration should you think about

Answer 25

employees should be involved in expressing their p[references for the benefits offered by the practice. Benefits offered by both nonveterinary businesses and vet practices in the area should be considered. the short-term gain of reducing benefits during tough times will be offset by increased STAFF TURNOVER AND RESULTING DECLINE IN QUALITY PATIENT AND CLIENT DCARE

Question 26

reGARDING POLICY MANUALS, when creating, what should you think about

Answer 26

Cosidered a legal document and should be followed by practice management or a breach of contract could be considered. Should be reviewed by attorney to ensure statements are in compliance with fed/state laws. New employees sign receipt of and it should be updated as often as necessary

Question 27

staff schedules can involve

Answer 27

a shift differential or fanancial incentive for unpopular overnight or weekend shift

Question 28

JOb descriptions could contain

Answer 28

a disclaimer to provide flexibility

Question 29

which regulatory agencies is primary regulator of vaccines

Answer 29

USDA

Question 30

Biological products in the vet industry include

Answer 30

vaccine and bacterins canine distemper virus antibody test kits intrdermal skin tersting antigens feline leukemia virus test kits

Question 31

Does FDA handle pesticides that are ingested

Answer 31

yes. FDA regulates any pesticide administered orally or parenterally

Question 32

The OSHA admin has authority over what type employer

Answer 32

all

Question 33

An employer must have how many employees to be required to maintain OSHA forms 300 and 300a (both forms)

Answer 33

11

Question 34

OSHA records related to injury must be maintained for

Answer 34

5 years

Question 35

If OSHA inspects and finds a violation, how long does the citation need to be posted

Answer 35

at least 3 days or until the violation is corrected, whichever is longer

Question 36

When are you required to notify OSHA of a workplace accident or illness

Answer 36

when it results in death employee when results in hospitalization of five or more employees from same cause when results in violence and death of employee

Question 37

who enforces OSHA ACT

Answer 37

Occ safety and health admin within dept of labor

Question 38

How do determine if the injury is work-related

Answer 38

considered work-related if events in the work environment either caused or contributed condition or aggravated pre-existing injury or illness. If errands are run on behalf of company, the time spend on errand is work related, however once errand is done and normal route is resumed home, their are no longer working

Question 39

The term self-aid kits is advisable for general human medical supplies for employees in practice because

Answer 39

first aid must be provided by someone on every shift that is adequately trained to administer the aid in general, a first aid kit is not required unless emergency care is more than 15 min away the contents of a first aid kit must be determined by a physician familiar with the type of business the strict standards for Bloodborne pathogens must be adhered to by the person administering first aid

Question 40

what three controls does OSHA mandate in providing safe environment

Answer 40

First utilize "engineering controls" when possible The use "procedural controls" or "work practice controls" then rely on PPE devices to provide a barrier between employee and hazard

Question 41

Which is considered medical waste in vet practice

Answer 41

syringe and catheter used on animal receiving chemotherapy treatment

Question 42

HOw long must hospital keep waste manifest

Answer 42

3 years after shipment

Question 43

Does OSHA regulate utlimate disposal methods of medical waster from hosp

Answer 43

No, that is function of each states Health Department or Environmental Control Division

Question 44

If you have a digital copy of SDS, do you still need a hard copy

Answer 44

Yes, in case your computer is down an employee doesn't have adequate training there are other technology problems that prevent an employee from easily reviewing a SDS in time of need or inspection

Question 45

What materials are required SDS in library

Answer 45

all medication, even samples, all cleaning agents (unless common household and not in large quantities) all laboratory reagents

Question 46

What is consdiered in the classification of a medicatio as a c ontrolled substance

Answer 46

the potential for abuse

Question 47

What is true of the Roman numeral on the label of a controlled substance

Answer 47

The number indicates the schedule of the drug

Question 48

Name some truths of DEA registration

Answer 48

The registrant is held responsible for the actions of their assigned agent associate vet in regard to controlled substance vets can be registered at more than one location if they practice at multiple facilities relief or mobile vets must store their controlled substances at the registered address

Question 49

what is true of ordering controlled substances

Answer 49

Schedule II drugs must be ordered using triplicate DEA form 222 controlled drugs in schedule III to V are ordered the same as any other medication prescriptions filled at local pharmacy should be for specific patient, not for "hospital use"

Question 50

HOw long must hospital keep records related to purchase of controlled drugs

Answer 50

2 years

Question 51

what information should be on controlled log form

Answer 51

date of transaction cleint and patient name name of drug quantity of drug given accurate balance on hand name of prescribing vet initial of tech dispensing or giving drug (if mistake on log- recording error, do not alter log- simply add entry and explanation

Question 52

How often do official counts of controlled drugs need to be made and records kept

Answer 52

2 years but advised to count monthly

Question 53

Can you dispose of controlled drugs

Answer 53

small amount with absorbent material fine but for unused stock CII or larg amount CIII-CV, use a reverse distributor and ensure security before p-u

Question 54

What to do with breakage of controlled drugs

Answer 54

file 106 form DEA

Question 55

Do CII drug have special requirements

Answer 55

yes, new written or verbal presciption every time refilled- this means a recheck exam prior to each refill

Question 56

what are the prescription requirements of C III+ drugs

Answer 56

Can be refilled up to 5 times in 6 months before new RX is required. This means patient needs a recheck every 6 months

Question 57

what is misbranding of drugs

Answer 57

product is repackaged without orginal manf information and adequate directs for use. The FDA prohibits misbranding drugs

Question 58

What does over the counter mean (OTC)

Answer 58

a drug whose directions for use can be readily understood and followed by an ordinary individual without medical training

Question 59

What are considered adverse drug reactions

Answer 59

unexplained side effect unintended sensitivity reaction lace of efficacy associated with clinic use of the drug

Question 60

How to report adverse reaction

Answer 60

call the manuf and the FDA by phone or form fda 1932a. Additionally, the vet pract reporting program can be notified. good idea to keep a log

Question 61

The hazardous materials lit for the practice should include all the following except: injectable medication antiseptics disinfectants and sanitizers pharmaceutical tables compresses gases

Answer 61

pharmaceutical tables

Question 62

A practice should have an individual emergency plan for what types of emergencies

Answer 62

natural disaster such as floods tornadoes, hurricanes and earthquakes potentially man-made emergencies such as fires, robbery, and toxic spills emergencies that are specific to our profession such as loose animals

Question 63

Under OSHA act, what rights do business owner have

Answer 63

require a compliance officer to obtain a warrant before entering or inspecting know the complaint have the right to request interviews that minimally impact business operations consult with an attorney or advisor after inspection when results are divulged

Question 64

What is true regarding OSHA Form 300, the log of work related injuries andillnesses

Answer 64

if busines has more than one location, a separate set of records must be maintained for each location the original log may be at another location but a copy must be on premises of stated location at all times a business required to maintain 300 is also required to maintain 300a. Required if have 11 or more employees

Question 65

name a true statement regarding PPE

Answer 65

employees can be terminated for failure to use PPE as instructed

Question 66

Name a biomedical waster

Answer 66

waste from chemo patients or waste that contains human pathogen, animal tissue only if has zoonotic disease infection

Question 67

what is true regarding SDS sheet binder

Answer 67

need a hard copy even if have digital copy multiple brands of smae product require multiple SDS sheet if using generic of brand name, don't have to keep multiple SDS, just one using but a cross reference sheet would be good must keep in work areas where people have easy access

Question 68

what is true regarding controlled substances

Answer 68

classified according to their potential for abuse vet who works multiple locations can obtain an agency status from the registrant at a secondary location in order to administer, dispense, or prescribe controlled substances can be loaned as long as paperwork complete

Question 69

regarding inventory and storage of controlled substances

Answer 69

inventory must be taken every two years unless practice sold, new count required drugs must be kept in securely locked, substantially constructed cabinet or sage Can be stored with other drugs as long as clients and nonstaff people do not have access to them

Question 70

Which of following statements is true regarding the legal use of vet drugs

Answer 70

Rx and legend mean the same thing and can only be used by or under the supervision of vet. OTC refers to ease of use by an ordinary individual extra label use refers to using vet drugs other than as approved by FDA on label unapproved drugs are not recognized as safe and have never been subjected to FDA approval process FDA does not required use of childproof containers, but it is encouraged by Consumer Products Safety Commission and AVMA council.