M3 topic 4 part 3 global, workplace disputes Flashcards Preview

Business study Year 12 > M3 topic 4 part 3 global, workplace disputes > Flashcards

Flashcards in M3 topic 4 part 3 global, workplace disputes Deck (14)
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1
Q

how has globalisation affected business (4)

A

has allowed business to operate on a global scale
lower costs
more diverse skills
cheaper supply of labour

2
Q

reasons why businesses would move operations off shore from Australia (2)

A

Australia has high labour costs

no staff suitable for the job

3
Q

what are workplace disputes

A

disagreements or dis-satisfaction between stakeholders within a business

4
Q

what are the main causes of workplace disputes (4)

A

pay + remuneration
working conditions
job security
health and safety

5
Q

what happens if workplace disputes escalate (2)

A

strikes

lockouts

6
Q

why are strikes and lockouts bad for businesses

A

they shutdown the business temporarily which costs time and money

7
Q

how are disputes resolved in a business

A

grievance procedures

8
Q

what is a grievance procedure

A

an outline of the steps needed to be taken for dispute resolution

9
Q

what are the steps of a grievance procedure

A

negotiation
mediation
involvements of courts and tribunals

10
Q

what is negotiation

A

discussion between parties in the workplace

11
Q

what is mediation

A

when a third party helps facilitate discussion and work towards a resolution

12
Q

what happens when courts and tribunals get involved in the dispute resolution process

A

the fair work commission (F.W.C) get involved and goes through two phases conciliation and arbitration.

13
Q

what happens during conciliation phase

A

the FWC hires a conciliator to listen to both sides and give suggestions to resolve the dispute

14
Q

what happens during the arbitration phase

A

The FWC hires an arbitrator will make a final legally binding decision in order to end conflict

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