Management #10 Flashcards Preview

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Flashcards in Management #10 Deck (30):
1

Arranges people and resources to work toward a goal

Organizing

2

A system of tasks, reporting relationships, and communication linkages

Organization structure

3

Describes the arrangement of work positions within an organization

Organization chart

4

The official structure of the organization

Formal structure

5

The set of unofficial relationships among an organizations members

Informal structure

6

Identifies the informal structures and their embedded social relationships that are active in an organization

Social network analysis

7

The process of grouping people and jobs into work units

Departmentalization

8

Groups together people with similar skills who perform similar tasks

Functional structure

9

A lack of communication and coordination across functions

Functional chimneys problem

10

Groups together people working on the same product, in the same area, with similar customers, or on the same processes

Divisional Structure

11

groups focused on a single product or service

Product Structure

12

groups focused on the same location

Geographical Structure

13

groups focused on the same customers or clients

Customer Structure

14

groups focused on the same processes

Process Structure

15

combines functional and divisional approaches to emphasize project or program teams

Matrix Structure

16

uses permanent and temporary cross functional teams to improve lateral relations

Team Structures

17

Uses information technologies to link with networks of outside suppliers and service contractors

Network Structures

18

a cooperation agreement with another organization to jointly pursue activities of mutual interest

Strategic Alliance

19

Eliminates internal boundaries among subsystems and external boundaries with the external environment

Boundaryless Organization

20

uses IT and the Internet to engage a shifting network of strategic alliances

Virtual Organizations

21

the process of creating structures that accomplish mission and objectives

Organizational Design

22

a form of organization that emphasizes formal authority, order, fairness, and efficiency

Bureaucracy

23

centralized, with many rules and procedures, a clear-cut division of labor, narrow spans of control, and formal coordination

Mechanistic Design

24

decentralized, with fewer rules and procedures, open divisions of labor, wide spans of control, and more personal coordination

Organic Design

25

the concentration of authority for making most decisions at the top levels of the organization

Centralization

26

the dispersion of authority to make decisions throughout all levels of the organization

Decentralization

27

the process of distributing and entrusting work to other persons

Delegation

28

Allows others to make decisions and exercise discretion in their work

Empowerment

29

operates with a minimum of bureaucratic features and encourages worker empowerment and teamwork

Adaptive Organization

30

links all persons with successively higher levels of authority

Chain of Command