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Flashcards in Management and leadership Deck (18):
1

Give 2 functions of management?

Organise and control

2

What is the information role of managers?

Managers allowing info to flow between departments in the organisation (eg meetings)

3

What is the interpersonal role of managers?

Workforce planing, motivation and recruitment

4

What is the decision making role for managers?

Authority to make decisions that are functional

5

Why are objectives defined in a business?

So the management and workers agree and I understand what they need to do to achieve

6

What is the one important aspect of management by objectives?

Including workers in goal setting as they are more likely to be motivated

7

Give 2 strengths and 2 weaknesses of MBO?

Improved management control, reduced costs, opportunity Cost, workers may not see full aim if miscommunication

8

Give 2 differences between managers and leaders?

Managers are process orientated and interested in numbers, leaders are visionary and change the culture of the business

9

What type of manager is theory x?

Motivated by money and have no desire to work

10

What manager is theory y?

Believes employees want more than financial gain from work

11

Who created theory y and x?

McGregor

12

What is leadership?

Inspiring staff to achieve goals

13

What is management?

Getting things done through other people

14

What did Fiedler believe?

That the quality of leadership was the most important factor affecting the success or failure of an organisation

15

What were the two of fiedlers contingency model?

Personality of leaders determines their leadership style

Amount of control and influence - situational control

16

What did fiedlers contingency model say?

The effectiveness of a group or an organisation depends on two interacting factors

17

What did Wright and Taylor believe?

It is possible to improve a leaders performance through education

18

What is management by objectives?

Breaking down corporate aims and goals into more specific targets and objectives for decisions, departments, managers and workers