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1

MGT 521 Complete Class Management
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MGT 521 Complete Class Management

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MGT 521 Complete Class Management

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MGT 521 Week 6 Individual Planning and Measuring Performance
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MGT 521 Week 6 Individual Personal Professional Development Plan
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Resources: Personal Professional Development Plan Activity, Parts 1-4 from Weeks 1-3.

Complete the Personal Professional Development Plan.

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4

MGT 521 Week 6 Individual Knowledge Check​
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1 . As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that your school is addressing. If your university was paying minimum wage when necessary and applying the minimum legal standards to its employees’ work environment, it would be said to have fulfilled its ________.

• A. social obligation

• B. social responsibility

• C. social responsiveness

• D. social expectation



2 . As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________.

• A. fulfilling its social obligation

• B. socially aware

• C. socially responsive

• D. socially image conscious



3 . An organization with a ___________ perspective on social responsibility is focused on maximizing profits.

• A. social responsibility

• B. social screening

• C. social profitability

• D. social obligation



4 . The process of applying social and environmental criteria to an investment decision is known as ________.

• A. green management

• B. values-based management

• C. community investing

• D. social screening



5 . Managers who consider the impact of their organization on the natural environment are said to be practicing ________.

• A. values-based management

• B. ethics-based management

• C. conventional management

• D. green management



6 . In which of the following approaches of going green does the organization exhibit the least environmental sensitivity?

• A. Light green approach

• B. Deep green approach

• C. Market approach

• D. Stakeholder approach



7 . At the ________ level of moral development, a person’s choice between right and wrong is based on personal consequences from outside sources.

• A. preconventional

• B. conventional

• C. principled

• D. elevated

8 . At the ________ level of moral development, ethical decisions rely on living up to the expectations of others.

• A. principled

• B. conventional

• C. conscientious

• D. preconventional



9 . In which of the following stages of moral development do individuals value the rights of others and uphold absolute values and rights, regardless of the majority’s opinion?

• A. Preconventional stage

• B. Conventional stage

• C. Principled stage

• D. Established stage



10 . ________ represent basic convictions about what is right and wrong.

• A. Dogmas

• B. Values

• C. Cultures

• D. Beliefs



11 . A ________ is a formal statement of an organization’s primary values and the ethical rules it expects its employees to follow.

• A. mission statement

• B. code of purpose

• C. code of ethics

• D. vision statement



12 . Organizations create an ethical code that exemplifies the values and morals they want to uphold in conducting business. One category of an ethical code typically consists of being a dependable organizational citizen. Activities that can be included in this section are

• A. complying with antitrust and trade regulations

• B. complying with accounting rules and controls

• C. providing high-quality products or services

• D. demonstrating fairness and honesty



13 . ___________________ evaluate management practices related to the organization’s ethical code.

• A. Protective mechanisms

• B. Whistle-blowers

• C. Financial disclosures

• D. Independent social audits



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MGT 521 Week 5 Individual Team Leadership
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Your manager tells you about a new department the company will be adding that is part of the company’s strategic plan to enter a particular market segment. Your manager would like you to manage one of the teams in this new department. Your manager has put together the team you will be managing. Your new team consists of the members of your current Learning Team.

To be successful in the new market segment, your team must efficiently accomplish the goals set by the company. Your manager, therefore, would like you to develop a leadership approach for each team member on your team based on the theories of leadership and each member’s individual personalities.

Write a memo to your manager of no more than 1,400 words in which you explain how you plan to successfully lead your team. Include the following:

Evaluate the individuals, including yourself, based on the personality assessment.
Evaluate the situation in terms of urgency, culture, and so forth.
Determine leadership approaches, based on individuals and the situation. Highlight the principles you have applied from various leadership theories.
Format your memo consistent with APA guidelines.

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MGT 521 Week 5 Individual Knowledge Check
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1 . The control process assumes that ________.

• A. employees require clear directions from management

• B. employees are underqualified and require training

• C. specific goals for performance were already created during the planning process

• D. employee monitoring costs are part and parcel of doing business



2 . An example of control criteria that can be used in any situation is ________.

• A. number of calls taken per day

• B. employee satisfaction

• C. average time to process paperwork

• D. client requests completed per hour



3 . In reviewing the result of the control process, managers could choose to avoid taking action when ________.

• A. an employee fails to attain the standard because of internal problems

• B. the variance between actual performance and the standard is acceptable

• C. performance standards are acceptable, though the employees have not attained it

• D. the variance observed from the expected performance is caused due to unrealistic standards



17 . If a manager rationalizes that he does not have time to investigate the source of a problem and instead resorts to “putting out fires,” the manager is missing the use of ________.

• A. bureaucratic control

• B. immediate corrective action

• C. basic corrective action

• D. concurrent control



4 . Which of the following types of control prevents problems because it takes place prior to the actual activity?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Management control



5 . Management by walking around is what type of control?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Reactive control



6 . What type of control gives employees information on how well they performed, and therefore, can increase motivation?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Proactive control



7 . The current ratio and acid test are two examples of what type of ratio?

• A. Activity

• B. Liquidity

• C. Leverage

• D. Profitability



8 . Which of the following ratios measures an organization’s ability to meet financial obligations (debt) and allow someone to understand the company’s use of different methods of financing to pay interest?

• A. Liquidity ratios

• B. Leverage ratios

• C. Profitability

• D. Activity ratios



9 . If a firm wants to measure items related to sales and turnover, it should use what type of ratio?

• A. Liquidity

• B. Leverage

• C. Profitability

• D. Activity



10 . Which of the following is a performance measurement tool that looks at four areas that can help a company succeed?

• A. Market value method

• B. Economic value method

• C. Balanced scorecard approach

• D. Information control approach

11 . Suzy’s Packing Supplies is an organization that prides itself on keeping its employees happy. In fact, most of Suzy’s performance measures are based around the firm’s workers. If Suzy chooses to measure the organization’s performance using the balanced scorecard tool, which one of the four factors will she focus on the most?

• A. Financial

• B. Customer

• C. Internal processes

• D. People/innovation/growth strategies



12 . Which of the following options listed would be an example of a measurement in the internal processes area of a balanced scorecard?

• A. Employee satisfaction

• B. Customer satisfaction

• C. Quarterly profits

• D. Duplicate activities across functions



13 . Which of the four areas of a balanced scorecard can help a firm best answer the question, “how do we look to shareholders?”

• A. Customer

• B. Internal processes

• C. People/innovation/growth assets

• D. Financial



14 . ________ is a method through which organizations compare themselves to other firms to improve their processes and products.

• A. Factor analysis

• B. Total quality management

• C. Market positioning

• D. Benchmarking



15 . Firms can benchmark their performance against competitors, but they can also benchmark against themselves. This is known as _____.

• A. self-analysis

• B. planning

• C. intra-organizational benchmarking

• D. internal benchmarking



16 . Amy’s Waffle Hut is not performing well in inventory turnover (products are sitting unused for too long, and some are spoiling). To correct this, Amy walks across the street to speak to Sue, owner of Sue’s Cinnamon Rolls, to see how she handles her inventory. Amy is engaged in what process?

• A. Competitor sabotage

• B. Networking

• C. Competitor analysis

• D. Benchmarking



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MGT 521 Week 5 DQ 4
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How has the Sarbanes-Oxley Act (SOX) changed the system of corporate governance in publicly traded organizations in the United States? How has SOX adjusted the decisions managers must make when recommending actions to reduce performance gaps?

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MGT 521 Week 5 DQ 3
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The text states that a multinational corporation may need to adapt its control measures across the different locations where it operates, to ensure each measure is relevant in each location. Given this, how can a manager at the home office recommend appropriate actions to reduce performance gaps for the other locations? Is this possible? Explain and support your answer.

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MGT 521 Week 5 DQ 2
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One standard corporations use to evaluate their performance against their competitors is the set of rankings developed by Fortune magazine. These include the Fortune 500, the 100 Best Companies to Work For, and other lists. The public also uses these rankings to decide to what companies they should give their business; however, should they? Is there an intrinsic value in these rankings, or are they subjective? Should a business set a specific ranking on a list like this as a standard to be met? Support your assertions.

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MGT 521 Week 5 DQ 1
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How could benchmarking be effectively used to achieve competitive advantage? Provide an example

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11

MGT 521 Week 4 Individual Organizing Work
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You are a team of managers at a company. Upper management is concerned that the structure of the division your team manages is not accomplishing goals as efficiently as it could. As a result, upper management has tasked you to review the current organizational structure for efficiency and recommend needed changes.

Your team notices the organizational chart has not been recently updated. To begin the task, your team must create an up-to-date organizational chart to determine the efficiency of the current structure. Then, you must create a new organizational chart that represents the recommended structural changes. You will then present recommendations and rationale to upper management. Complete the following tasks to prepare for your meeting with upper management.

Select one team member’s company that he or she used to complete the Organizational Planning assignment.

Identify the selected company’s current organizational structure.

Create anorganizational chart in Microsoft® PowerPoint® for the current structure of the selected company.

Discuss,with your team, any structural changes or adaptations to the existing structures that you think should be recommended to improve that company’s efficiency and effectiveness.

Decide,as a team, what structural changes or adaptations should be recommended.

Create an organizational chart in Microsoft® PowerPoint® for the recommended structure of the selected company.

Justify your team’s recommendations in a paper of no more than 1,050 words. If your team recommends that the company structure remain the same, defend your decision. Based on the team’s decision, your paper must also include the following:

Describe the work that must be completed to accomplish the recommended changes or adaptations. If no changes are recommended, explain what work is currently being done and why it is successful.
Describe how the work could be done most effectively. Would the work be completed by individuals, teams, or a combination of both? If no changes are recommended, explain how the work is being completed and why the current method is successful.
Justify the selection for how the work could be done and describe the approach that should be used.
Format your paper consistent with APA guidelines.

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12

MGT 521 Week 4 Individual Knowledge Check
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1 . Which of the following describes the leadership style in which a leader tends to centralize authority, dictate work methods, make unilateral decisions, and limit employee participation?

• A. Cultural style

• B. Autocratic style

• C. Democratic style

• D. Laissez-faire style



2 . The ________ style of leadership describes a leader who tends to value employee participation, including in such areas as decision making and deciding on work methods and goals.

• A. cultural

• B. autocratic

• C. democratic

• D. laissez-faire



3 . Which of the following describes the leadership style in which the leader generally gives the group complete freedom to make decisions and complete the work in whatever way it sees fit?

• A. Cultural style

• B. Autocratic style

• C. Democratic style

• D. Laissez-faire style



4 . The ________ model proposed that the results of the least-preferred coworker questionnaire could determine whether someone was relationship or task oriented, and these results would determine effectiveness of group performance.

• A. Fiedler contingency

• B. situational leadership

• C. leader participation

• D. path-goal

5 . Which leadership model proposed that the final component in the model is the four stages of follower readiness, and different levels of follower readiness call for a different leader–follower relationship?

• A. Path-goal model

• B. The Fiedler model

• C. Charismatic-visionary leadership

• D. Situational leadership



6 . According to Hersey and Blanchard, a low task–high relationship situation calls for the ________ leadership style.

• A. delegating

• B. telling

• C. participating

• D. selling



7 . When Alan Jackman got promoted as the head of the sales team at Mac Software Inc., he chose three of his closest friends in the team to form the core sales group with him. Which of the following predictions would be consistent with the leader-member exchange theory?

• A. Such an arrangement eventually becomes unstable.

• B. Job satisfaction is more likely to be higher for the team members who are not a part of the core group.

• C. Team members who are not a part of Alan’s core group are actually far more competent than his friends who form the core team.

• D. Alan’s core group will engage in more helping or citizenship behaviors at work.



8 . Which of the following is an accurate statement about managers transferring into the role of effective team leaders?

• A. They will instinctively know how to effectively lead a team to success.

• B. They will be able to apply command-and-control type functions that were used in the past.

• C. They may try to retain too much control at a time when team members need more autonomy.

• D. Team leadership will come naturally to them.



9 . Rachel Keller’s colleagues and subordinates have a high regard for her. They know that Rachel can help them meet their goals, and she is always willing to reward them when they do. What her subordinates like best about Rachel is that they know she appreciates their work by the team lunches she often holds. Which of the following best describes Rachel’s leadership style?

• A. Transactional

• B. Charismatic

• C. Trait

• D. Transformational



10 . Which of the following is the type of power a person has because of his or her level of authority in the business?

• A. Legitimate power

• B. Coercive power

• C. Reward power

• D. Expert power

11 . Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done?

• A. Legitimate power

• B. Coercive power

• C. Reward power

• D. Referent power



12 . Marsha Lewis is the manager at a fast-food establishment, managing a staff of 25 employees. Many of her staff members are extremely impressed with how she handles her work, and they emulate Marsha’s behaviors and actions in working with others. The team believes Marsha is fair and understanding, and she always promotes from within when employees have been performing well. Which two sources of power does Marsha use in this example?

• A. Reward and referent power

• B. Referent and coercive power

• C. Expert and reward power

• D. Referent and expert power



13 . What performance measure considers the efficiency and effectiveness of employees?

• A. Employee productivity

• B. Organizational citizenship behavior

• C. Job satisfaction

• D. Turnover



14 . What aggregate measure allows managers to assess how happy an employee is with the many different factors at his or her job?

• A. Employee happiness

• B. Workplace misbehavior

• C. Employee productivity

• D. Job satisfaction



15 . When an employee volunteers to run a canned food drive, this is an example of

• A. employee productivity

• B. organizational citizenship behavior

• C. employee happiness

• D. job satisfaction



16 . In the Big Five Model of personality, an employee who is good-natured and highly cooperative, would be referred to as scoring high in the trait of ________.

• A. extraversion

• B. agreeableness

• C. conscientiousness

• D. emotional stability



17 . In the Big Five Model of personality, conscientiousness refers to ________.

• A. the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative)

• B. the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others

• C. the degree to which someone is reliable, responsible, and dependable

• D. the degree of influence the individual believes he or she has over certain factors





18 . Susan is often described as being fascinated by many things, including outdoor activities, inventive art exhibits, and books by up-and-coming authors. According to the Big Five Model of personality, Susan would be described as ________.

• A. conscientious

• B. extraverted

• C. emotionally stable

• D. open to experience



19 . ________ theory gauges whether a person’s behavior shows distinctiveness, consensus, and consistency.

• A. Perception

• B. Behavior

• C. Attribution

• D. Social contrast



20 . Garth manages a team of 5 salespeople. One of the salespeople, Robert, has been late to work for the past few days. If Garth attributes Robert’s tardiness to a lack of caring about his job versus Robert having to drop his wife at work, Garth is using the________.

• A. fundamental attribution error

• B. self-serving bias

• C. assumption of similarity

• D. halo effect



21 . At work today, Tanya received the good news that the team she was part of secured a winning bid for her company to serve as the architect partner for a new shopping mall. Tanya also received the bad news that the transmission on her car must be replaced. Tanya credits the good news to her ability to complete work on time and the bad news to the poor craftsmanship of her car. Tanya is exhibiting a(n) ________.

• A. assumed similarity

• B. stereotyping

• C. fundamental attribution error

• D. self-serving bias



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MGT 521 Week 4 DQ 4
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The Management textbook speaks to how managers can manage generational differences in the workplace. Why is it important to ensure generational differences are appropriately handled? Share an example of a misunderstanding you witnessed that was due to generational differences.

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MGT 521 Week 4 DQ 3
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How can an understanding of organizational behavior help a manager improve employee job satisfaction and decrease turnover? What factors must be considered when gauging job satisfaction?

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MGT 521 Week 4 DQ 2
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MGT 521 Week 4 DQ 2
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The business world today continues to become more globalized, and most managers will find themselves working with at least one team member from a different culture. What are the factors a manager must consider when attempting to lead a team that includes members from other cultures? Do these factors differ, depending on the cultures represented on the team? Why or why not?

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MGT 521 Week 4 DQ 1
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The Management textbook describes three different types of leadership theories: early, contingency, and contemporary. Which of these leadership theories is the most complementary with your view of leadership and its place in management? Explain and support your answer.

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17

MGT 521 Week 3 Individual Personal Professional Development Plan Activity Part 4
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MGT 521 Week 3 Individual Personal Professional Development Plan Activity Part 4
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Navigate to the My Career Plan in Career Services.

Complete the Career Plan Building Activity: Work Culture Preferences in My Career Plan.

Click the “my career plan” tab on top of your page to view your populated career plan.
Submit a screen shot of your Work Culture Preferences results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Work Culture Preferences.
Complete Part 4 of the Personal Professional Development Plan Activity

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18

MGT 521 Week 3 Individual Organizational Planning Paper
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MGT 521 Week 3 Individual Organizational Planning Paper
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Review the example SWOT Analyses located in this week’s Electronic Reserve Readings to see the types of information companies include.

Complete the following tasks in the Organizational Planning Worksheet. Cite your resources.

Part One (hand in early):

Select a Fortune 500 company. You may start your research on this company in the Job Market Research Tool in Phoenix Career Services portal but additional research may be required.
Identify the company’s internal and external stakeholders.
Identify the company’s goals and identify the following, specifically:
The company’s mission and vision
At least one goal that can be accomplished through a strategic plan
At least one goal that can be accomplished through an operational plan
Conduct a SWOT analysis on the selected company
Part Two: Write a paper that creates strategic and operational plans based on the SWOT analysis. Please explain the following:

How these plans will achieve the related goals
The effect of planning decisions on the internal and external stakeholders identified
Required Elements:

No more than 700 words
Cite research in your paper to support your writing
Format your paper consistent with APA guidelines
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MGT 521 Week 3 Individual Knowledge Check
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1 . The process of dividing work activities into separate job tasks is known as ________.

A. work specialization
B. differentiation
C. chain of command
D. span of control
2 . The process of grouping jobs together is known as ________.

A. departmentalization
B. centralization
C. formalization
D. decentralization
3 . The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

A. employee power distance
B. unity of command
C. span of control
D. chain of command
4 . Which of the following is a characteristic of a mechanistic organization?

A. Cross-functional teams
B. Free flow of information
C. Wide spans of control
D. Clear chain of command
5 . Which of the following structures is highly adaptive, loose, and flexible?

A. Organic
B. Centralized
C. Vertical
D. Mechanistic
6 . Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.

A. bureaucratic
B. mechanistic
C. diversified
D. organic
7 . In a ________ structure, no clear chain of command exists.

A. team
B. project
C. mechanistic
D. functional
8 . Which organizational design increases the complexity of assigning people to projects?

A. Matrix structure
B. Team structure
C. Boundaryless structure
D. Learning structure
9 . In which of the following organizational designs are employees most likely to experience communication difficulties?

A. Team structures
B. Matrix structures
C. Project structures
D. Boundaryless structures
10 . A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.

A. cross-functional teams
B. task forces
C. communities of practice
D. cross-cultural teams
11 . A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.

A. task force
B. community of practice
C. strategic partnership
D. joint venture
12 . Which of the following will help in making communities of practice successful?

A. Conducting face-to-face meetings, instead of online meetings
B. Having clear accountability and managerial oversight
C. Encouraging members to nurture competing goals
D. Focusing on simple and routine issues that can be easily tackled
13 . The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

A. forming
B. storming
C. norming
D. performing
14 . During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.

A. forming
B. storming
C. norming
D. performing
15 . The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

A. norming
B. forming
C. storming
D. performing
16 . In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

A. Collaborating
B. Compromising
C. Forcing
D. Accommodating
17 . Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

A. compromising
B. forcing
C. accommodating
D. avoiding
18 . Which of the following lists are the five conflict-management options available to managers?

A. Accommodating, Asserting, Avoiding, Compromising, and Cooperating
B. Avoiding, Collaborating, Cooperating, Compromising, and Forcing
C. Accommodating, Avoiding, Collaborating, Cooperating, and Forcing
D. Accommodating, Avoiding, Collaborating, Compromising, and Forcing
19 . Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

A. role
B. status
C. profile
D. persona
20 . Which of the following is a negative aspect of group norms?

A. Being part of a group has the ability to increase an individual’s antisocial actions.
B. The most widespread norms are those related to dress codes.
C. Groups become dysfunctional when they maintain strict norms.
D. Norms do not influence employees’ performance.


21 . Which of the following is an accurate statement regarding status systems?

A. Anything can have status value if others in the group evaluate it that way.
B. Status is a weak employee motivator even though it has behavioral consequences.
C. Status can only be formally conferred on individuals.
D. Status systems are independent of aspects such as prestige and grading.
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MGT 521 Week 3 DQ 4
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MGT 521 Week 3 DQ 4
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If a conflict arose in one of the teams in which you participate in class, at work, at home, or in another activity, what would you do to help resolve the situation? Would your answer differ depending on the participants involved and how long you had been part of the team? Why or why not?

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MGT 521 Week 3 DQ 3
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MGT 521 Week 3 DQ 3
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Certain organizations lend themselves naturally to one type of organizational structure or another. What type of structure do you think fits best with your business or a business with which you are familiar? Why is this the case? Support your answer.

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MGT 521 Week 3 DQ 2
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How can organizational restructuring enable specific types of businesses to attain competitive advantage in a changing market? Provide specific examples.

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MGT 521 Week 3 DQ 1
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What strategies have been used to promote collaboration at your workplace or a company with which you are familiar? Have these strategies been successful or unsuccessful? Explain. Would you recommend implementing other strategies to promote collaboration? If so, what would those be?

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24

MGT 521 Week 2 Individual Personal Professional Development Plan Activity Part 3
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MGT 521 Week 2 Individual Personal Professional Development Plan Activity Part 3
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Navigate to the My Career Plan in Career Services.

Complete the Career Plan Building Activity: Reasoning Aptitude in My Career Plan.

Review the Reasoning Aptitude results page.

Add tips to your career plan by selecting the opportunities tab and click the “tips” next to the competency you want to add to your career plan.
Click the My Career Plan tab on top of your page to view your populated career plan.
Submit a screen shot ofyour Reasoning Aptitude results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Reasoning Aptitude.
Complete Part 3 of the Personal Professional Development Plan Activity: in the Microsoft® Excel® worksheet.

Click the Assignment Files tab to submit your assignment.

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25

MGT 521 Week 2 Individual Knowledge Check
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MGT 521 Week 2 Individual Knowledge Check
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1 . As a process of self-examination during her senior year of college, Casey decides to develop a SWOT analysis of her prospects relative to getting a job. Casey realizes that she has a personal characteristic that suggests she is not comfortable interacting with strangers. She interprets this as a(n) ________ if she is to get a job as a salesperson.

A. threat
B. strength
C. weakness
D. opportunity
2 . Casey is looking for a new job. She decides to develop a SWOT analysis of the industries she might want to work in. Casey majored in marketing and enjoyed studying market research. Through her research on the Internet and in the University Library, she learns that this industry is currently doing well. She interprets this as a(n) ________.

A. weakness
B. threat
C. strength
D. Opportunity
3 . In performing a SWOT analysis, which of the following would be considered as a threat?

A. Lack of a strategic plan
B. Increased product demand
C. Competitors
D. Recognized brand
4 . Strategic plans are usually ________.

A. short term, directional, and standing
B. short term, specific, and standing
C. long term, directional, and single use
D. long term, specific, and standing
5 . Operational plans are usually ________.

A. short term, directional, and standing
B. short term, specific, and standing
C. long term, directional, and single use
D. long term, specific, and standing
6 . When organizations think about entering a market, they may be concerned with how unique their product might be. Which of Porter’s Five Forces would be relevant in this case?

A. Threat of new entrants
B. Bargaining power of suppliers
C. Current rivalry
D. Threat of substitutes
7 . ________ involves defining the organization’s goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.

A. Execution
B. Logistics
C. Planning
D. Operations
8 . Goals are different from plans because ________.

A. goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization
B. goals describe financial objectives, and plans describe objectives related to social responsibility
C. goals are important only for small companies, and plans are important only for large companies
D. goals are desired outcomes, and plans describe how those outcomes will be accomplished
9 . Most company goals can be classified as either ________ or ________.

A. operational; tactical
B. social; economic
C. strategic; financial
D. strategic; operational
10 . In response to a natural disaster, which contingency factor will affect the choice of plans?

A. Commitment concept
B. Environmental uncertainty
C. Organizational level
D. Length of future commitments
11 . What technique would managers use when seeking to detect big trends and changing market conditions?

A. Benchmarking
B. Formal planning
C. Contingency planning
D. Environmental scanning
12 . The commitment concept says that plans should ________.

A. be done for as long a time period as possible
B. extend far enough to meet those commitments made when the plans were developed
C. be done for as short a time period as possible
D. not commit to specifically meeting the goals made when the plans were developed
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26

MGT 521 Week 2 Individual Functional Areas of Business Paper
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MGT 521 Week 2 Individual Functional Areas of Business Paper
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You have decided to pursue an MBA degree either to further your career, start a new career, or achieve a personal goal. In this program, you will study the functional areas of business.

Use the MBA Overview and Effective Research and Writing Modules you reviewed to complete this assignment.

Write a paper that analyzes the role of a manager within the functional areas of business:



Required elements:

No more than1050 words
Two articles, including at least one peer-reviewed article, from the Library cited in your paper to support your writing
Format your paper consistent with APA guidelines
Click the Assignment Files tab to submit your assignment.

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MGT 521 Week 2 DQ 4
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MGT 521 Week 2 DQ 4
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The three main types of corporate strategies can be used successfully in many different situations. Which type of corporate strategy would best meet the goals of your workplace or one with which you are familiar? Why?

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MGT 521 Week 2 DQ 3
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What factors should you consider in determining an organization’s goals? How would you decide which strategic and operational plans to use to achieve your goals?

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MGT 521 Week 2 DQ 2
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MGT 521 Week 2 DQ 2
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What are some potential strengths, weaknesses, opportunities, and threats a business should consider in a strengths, weaknesses, opportunities, and threats analysis? How can a business benefit from gathering this information?

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MGT 521 Week 2 DQ 1
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MGT 521 Week 2 DQ 1
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Who are the stakeholders in your workplace or in a company with which you are familiar? What are their wants and needs? How does management meet their needs? What difficulties arise in balancing the needs of various stakeholders?

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MGT 521 Week 1 Summary
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MGT 521 Week 1 Summary
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32

MGT 521 Week 1 Individual Personal Professional Development Plan Activity Part 1 and 2
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MGT 521 Week 1 Individual Personal Professional Development Plan Activity Part 1 and 2
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By completing the My Career Plan activities in this course, you are taking some of the first steps to creating a career plan that will help you reach your career goals.

Navigate to My Career Plan in Career Services.

Complete the Career Interests Profiler and the Career Plan Building Activity: Competencies in My Career Plan.

You may have already completed the Career Interests Profiler during enrollment. Your results will be saved if this is the case.
You must complete both the Career Interests Profiler and the Career Plan Building Activity: Competencies. You may access your results at any time in My Career Plan.
Submit screen shots of your Career Interest Profiler and Competencies results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Career Competencies.
Complete Parts 1 & 2 of the Personal Professional Development Activity: in the Microsoft® Excel worksheet.

Click the Assignment Files tab to submit your assignment.

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MGT 521 Week 1 DQ 4
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MGT 521 Week 1 DQ 4
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How can the idea of the universality of management benefit you in your current job or position? How can it help you prepare for the job or position you hope to obtain within the next 5 to 10 years?

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MGT 521 Week 1 DQ 3
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MGT 521 Week 1 DQ 3
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Sustainability has become a major issue for managers as consumer demand for more Earth-friendly practices continues to grow. What factors should a manager in your business consider as he or she worked to transition the practices within the business to become more sustainable? How would this change that manager’s job?

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MGT 521 Week 1 DQ 2
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MGT 521 Week 1 DQ 2
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The four functions of management model has been criticized as being irrelevant to today’s managers. Do you agree or disagree with the critics who question the relevance of this model? Explain your answer and support your position.

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MGT 521 Week 1 DQ 1
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MGT 521 Week 1 DQ 1
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Chapter 1 of Management describes Mintzberg’s 1973 findings regarding the roles of managers, defining them as interpersonal, informational, or decisional. Which of these roles is the most critical to a manager in your current situation or workplace? Why?

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MGT 521 Complete Week 6
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MGT 521 Week 6 Individual Personal Professional Development Plan

Resources: Personal Professional Development Plan Activity, Parts 1-4 from Weeks 1-3.

Complete the Personal Professional Development Plan.

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MGT 521 Week 6 Individual Planning and Measuring Performance



MGT 521 Week 6 Individual Knowledge Check​



1 . As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that your school is addressing. If your university was paying minimum wage when necessary and applying the minimum legal standards to its employees’ work environment, it would be said to have fulfilled its ________.

• A. social obligation

• B. social responsibility

• C. social responsiveness

• D. social expectation



2 . As a university student, your institution’s social principles and practices reflect on you, as a stakeholder, in the organization. Therefore, it is your right to question how these practices should be evaluated in relation to the social issues that the school is addressing. If your university provides job-share programs, builds a day-care facility, and only uses recycled paper, it could be said to be ________.

• A. fulfilling its social obligation

• B. socially aware

• C. socially responsive

• D. socially image conscious



3 . An organization with a ___________ perspective on social responsibility is focused on maximizing profits.

• A. social responsibility

• B. social screening

• C. social profitability

• D. social obligation



4 . The process of applying social and environmental criteria to an investment decision is known as ________.

• A. green management

• B. values-based management

• C. community investing

• D. social screening



5 . Managers who consider the impact of their organization on the natural environment are said to be practicing ________.

• A. values-based management

• B. ethics-based management

• C. conventional management

• D. green management



6 . In which of the following approaches of going green does the organization exhibit the least environmental sensitivity?

• A. Light green approach

• B. Deep green approach

• C. Market approach

• D. Stakeholder approach



7 . At the ________ level of moral development, a person’s choice between right and wrong is based on personal consequences from outside sources.

• A. preconventional

• B. conventional

• C. principled

• D. elevated

8 . At the ________ level of moral development, ethical decisions rely on living up to the expectations of others.

• A. principled

• B. conventional

• C. conscientious

• D. preconventional



9 . In which of the following stages of moral development do individuals value the rights of others and uphold absolute values and rights, regardless of the majority’s opinion?

• A. Preconventional stage

• B. Conventional stage

• C. Principled stage

• D. Established stage



10 . ________ represent basic convictions about what is right and wrong.

• A. Dogmas

• B. Values

• C. Cultures

• D. Beliefs



11 . A ________ is a formal statement of an organization’s primary values and the ethical rules it expects its employees to follow.

• A. mission statement

• B. code of purpose

• C. code of ethics

• D. vision statement



12 . Organizations create an ethical code that exemplifies the values and morals they want to uphold in conducting business. One category of an ethical code typically consists of being a dependable organizational citizen. Activities that can be included in this section are

• A. complying with antitrust and trade regulations

• B. complying with accounting rules and controls

• C. providing high-quality products or services

• D. demonstrating fairness and honesty



13 . ___________________ evaluate management practices related to the organization’s ethical code.

• A. Protective mechanisms

• B. Whistle-blowers

• C. Financial disclosures

• D. Independent social audits

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MGT 521 Complete Week 5
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MGT 521 Week 5 DQ 1

How could benchmarking be effectively used to achieve competitive advantage? Provide an example



MGT 521 Week 5 DQ 2

One standard corporations use to evaluate their performance against their competitors is the set of rankings developed by Fortune magazine. These include the Fortune 500, the 100 Best Companies to Work For, and other lists. The public also uses these rankings to decide to what companies they should give their business; however, should they? Is there an intrinsic value in these rankings, or are they subjective? Should a business set a specific ranking on a list like this as a standard to be met? Support your assertions.



MGT 521 Week 5 DQ 3

The text states that a multinational corporation may need to adapt its control measures across the different locations where it operates, to ensure each measure is relevant in each location. Given this, how can a manager at the home office recommend appropriate actions to reduce performance gaps for the other locations? Is this possible? Explain and support your answer.



MGT 521 Week 5 DQ 4

How has the Sarbanes-Oxley Act (SOX) changed the system of corporate governance in publicly traded organizations in the United States? How has SOX adjusted the decisions managers must make when recommending actions to reduce performance gaps?



MGT 521 Week 5 Individual Team Leadership

Your manager tells you about a new department the company will be adding that is part of the company’s strategic plan to enter a particular market segment. Your manager would like you to manage one of the teams in this new department. Your manager has put together the team you will be managing. Your new team consists of the members of your current Learning Team.

To be successful in the new market segment, your team must efficiently accomplish the goals set by the company. Your manager, therefore, would like you to develop a leadership approach for each team member on your team based on the theories of leadership and each member’s individual personalities.

Write a memo to your manager of no more than 1,400 words in which you explain how you plan to successfully lead your team. Include the following:

Evaluate the individuals, including yourself, based on the personality assessment.
Evaluate the situation in terms of urgency, culture, and so forth.
Determine leadership approaches, based on individuals and the situation. Highlight the principles you have applied from various leadership theories.
Format your memo consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.



MGT 521 Week 5 Individual Knowledge Check



1 . The control process assumes that ________.

• A. employees require clear directions from management

• B. employees are underqualified and require training

• C. specific goals for performance were already created during the planning process

• D. employee monitoring costs are part and parcel of doing business



2 . An example of control criteria that can be used in any situation is ________.

• A. number of calls taken per day

• B. employee satisfaction

• C. average time to process paperwork

• D. client requests completed per hour



3 . In reviewing the result of the control process, managers could choose to avoid taking action when ________.

• A. an employee fails to attain the standard because of internal problems

• B. the variance between actual performance and the standard is acceptable

• C. performance standards are acceptable, though the employees have not attained it

• D. the variance observed from the expected performance is caused due to unrealistic standards



17 . If a manager rationalizes that he does not have time to investigate the source of a problem and instead resorts to “putting out fires,” the manager is missing the use of ________.

• A. bureaucratic control

• B. immediate corrective action

• C. basic corrective action

• D. concurrent control



4 . Which of the following types of control prevents problems because it takes place prior to the actual activity?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Management control



5 . Management by walking around is what type of control?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Reactive control



6 . What type of control gives employees information on how well they performed, and therefore, can increase motivation?

• A. Feedforward control

• B. Concurrent control

• C. Feedback control

• D. Proactive control



7 . The current ratio and acid test are two examples of what type of ratio?

• A. Activity

• B. Liquidity

• C. Leverage

• D. Profitability



8 . Which of the following ratios measures an organization’s ability to meet financial obligations (debt) and allow someone to understand the company’s use of different methods of financing to pay interest?

• A. Liquidity ratios

• B. Leverage ratios

• C. Profitability

• D. Activity ratios



9 . If a firm wants to measure items related to sales and turnover, it should use what type of ratio?

• A. Liquidity

• B. Leverage

• C. Profitability

• D. Activity



10 . Which of the following is a performance measurement tool that looks at four areas that can help a company succeed?

• A. Market value method

• B. Economic value method

• C. Balanced scorecard approach

• D. Information control approach

11 . Suzy’s Packing Supplies is an organization that prides itself on keeping its employees happy. In fact, most of Suzy’s performance measures are based around the firm’s workers. If Suzy chooses to measure the organization’s performance using the balanced scorecard tool, which one of the four factors will she focus on the most?

• A. Financial

• B. Customer

• C. Internal processes

• D. People/innovation/growth strategies



12 . Which of the following options listed would be an example of a measurement in the internal processes area of a balanced scorecard?

• A. Employee satisfaction

• B. Customer satisfaction

• C. Quarterly profits

• D. Duplicate activities across functions



13 . Which of the four areas of a balanced scorecard can help a firm best answer the question, “how do we look to shareholders?”

• A. Customer

• B. Internal processes

• C. People/innovation/growth assets

• D. Financial



14 . ________ is a method through which organizations compare themselves to other firms to improve their processes and products.

• A. Factor analysis

• B. Total quality management

• C. Market positioning

• D. Benchmarking



15 . Firms can benchmark their performance against competitors, but they can also benchmark against themselves. This is known as _____.

• A. self-analysis

• B. planning

• C. intra-organizational benchmarking

• D. internal benchmarking



16 . Amy’s Waffle Hut is not performing well in inventory turnover (products are sitting unused for too long, and some are spoiling). To correct this, Amy walks across the street to speak to Sue, owner of Sue’s Cinnamon Rolls, to see how she handles her inventory. Amy is engaged in what process?

• A. Competitor sabotage

• B. Networking

• C. Competitor analysis

• D. Benchmarking

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MGT 521 Complete Week 4
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MGT 521 Week 4 DQ 1

The Management textbook describes three different types of leadership theories: early, contingency, and contemporary. Which of these leadership theories is the most complementary with your view of leadership and its place in management? Explain and support your answer.



MGT 521 Week 4 DQ 2

The business world today continues to become more globalized, and most managers will find themselves working with at least one team member from a different culture. What are the factors a manager must consider when attempting to lead a team that includes members from other cultures? Do these factors differ, depending on the cultures represented on the team? Why or why not?



MGT 521 Week 4 DQ 3

How can an understanding of organizational behavior help a manager improve employee job satisfaction and decrease turnover? What factors must be considered when gauging job satisfaction?



MGT 521 Week 4 DQ 4

The Management textbook speaks to how managers can manage generational differences in the workplace. Why is it important to ensure generational differences are appropriately handled? Share an example of a misunderstanding you witnessed that was due to generational differences.



MGT 521 Week 4 Individual Organizing Work

You are a team of managers at a company. Upper management is concerned that the structure of the division your team manages is not accomplishing goals as efficiently as it could. As a result, upper management has tasked you to review the current organizational structure for efficiency and recommend needed changes.

Your team notices the organizational chart has not been recently updated. To begin the task, your team must create an up-to-date organizational chart to determine the efficiency of the current structure. Then, you must create a new organizational chart that represents the recommended structural changes. You will then present recommendations and rationale to upper management. Complete the following tasks to prepare for your meeting with upper management.

Select one team member’s company that he or she used to complete the Organizational Planning assignment.

Identify the selected company’s current organizational structure.

Create anorganizational chart in Microsoft® PowerPoint® for the current structure of the selected company.

Discuss,with your team, any structural changes or adaptations to the existing structures that you think should be recommended to improve that company’s efficiency and effectiveness.

Decide,as a team, what structural changes or adaptations should be recommended.

Create an organizational chart in Microsoft® PowerPoint® for the recommended structure of the selected company.

Justify your team’s recommendations in a paper of no more than 1,050 words. If your team recommends that the company structure remain the same, defend your decision. Based on the team’s decision, your paper must also include the following:

Describe the work that must be completed to accomplish the recommended changes or adaptations. If no changes are recommended, explain what work is currently being done and why it is successful.
Describe how the work could be done most effectively. Would the work be completed by individuals, teams, or a combination of both? If no changes are recommended, explain how the work is being completed and why the current method is successful.
Justify the selection for how the work could be done and describe the approach that should be used.
Format your paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.



MGT 521 Week 4 Individual Knowledge Check



1 . Which of the following describes the leadership style in which a leader tends to centralize authority, dictate work methods, make unilateral decisions, and limit employee participation?

• A. Cultural style

• B. Autocratic style

• C. Democratic style

• D. Laissez-faire style



2 . The ________ style of leadership describes a leader who tends to value employee participation, including in such areas as decision making and deciding on work methods and goals.

• A. cultural

• B. autocratic

• C. democratic

• D. laissez-faire



3 . Which of the following describes the leadership style in which the leader generally gives the group complete freedom to make decisions and complete the work in whatever way it sees fit?

• A. Cultural style

• B. Autocratic style

• C. Democratic style

• D. Laissez-faire style



4 . The ________ model proposed that the results of the least-preferred coworker questionnaire could determine whether someone was relationship or task oriented, and these results would determine effectiveness of group performance.

• A. Fiedler contingency

• B. situational leadership

• C. leader participation

• D. path-goal

5 . Which leadership model proposed that the final component in the model is the four stages of follower readiness, and different levels of follower readiness call for a different leader–follower relationship?

• A. Path-goal model

• B. The Fiedler model

• C. Charismatic-visionary leadership

• D. Situational leadership



6 . According to Hersey and Blanchard, a low task–high relationship situation calls for the ________ leadership style.

• A. delegating

• B. telling

• C. participating

• D. selling



7 . When Alan Jackman got promoted as the head of the sales team at Mac Software Inc., he chose three of his closest friends in the team to form the core sales group with him. Which of the following predictions would be consistent with the leader-member exchange theory?

• A. Such an arrangement eventually becomes unstable.

• B. Job satisfaction is more likely to be higher for the team members who are not a part of the core group.

• C. Team members who are not a part of Alan’s core group are actually far more competent than his friends who form the core team.

• D. Alan’s core group will engage in more helping or citizenship behaviors at work.



8 . Which of the following is an accurate statement about managers transferring into the role of effective team leaders?

• A. They will instinctively know how to effectively lead a team to success.

• B. They will be able to apply command-and-control type functions that were used in the past.

• C. They may try to retain too much control at a time when team members need more autonomy.

• D. Team leadership will come naturally to them.



9 . Rachel Keller’s colleagues and subordinates have a high regard for her. They know that Rachel can help them meet their goals, and she is always willing to reward them when they do. What her subordinates like best about Rachel is that they know she appreciates their work by the team lunches she often holds. Which of the following best describes Rachel’s leadership style?

• A. Transactional

• B. Charismatic

• C. Trait

• D. Transformational



10 . Which of the following is the type of power a person has because of his or her level of authority in the business?

• A. Legitimate power

• B. Coercive power

• C. Reward power

• D. Expert power

11 . Sam Meyers manages a telemarketing call center. He has 20 employees working for him who are displeased with the way he yells and threatens to terminate them for what they see as small issues. Which kind of power is Sam using to get the job done?

• A. Legitimate power

• B. Coercive power

• C. Reward power

• D. Referent power



12 . Marsha Lewis is the manager at a fast-food establishment, managing a staff of 25 employees. Many of her staff members are extremely impressed with how she handles her work, and they emulate Marsha’s behaviors and actions in working with others. The team believes Marsha is fair and understanding, and she always promotes from within when employees have been performing well. Which two sources of power does Marsha use in this example?

• A. Reward and referent power

• B. Referent and coercive power

• C. Expert and reward power

• D. Referent and expert power



13 . What performance measure considers the efficiency and effectiveness of employees?

• A. Employee productivity

• B. Organizational citizenship behavior

• C. Job satisfaction

• D. Turnover



14 . What aggregate measure allows managers to assess how happy an employee is with the many different factors at his or her job?

• A. Employee happiness

• B. Workplace misbehavior

• C. Employee productivity

• D. Job satisfaction



15 . When an employee volunteers to run a canned food drive, this is an example of

• A. employee productivity

• B. organizational citizenship behavior

• C. employee happiness

• D. job satisfaction



16 . In the Big Five Model of personality, an employee who is good-natured and highly cooperative, would be referred to as scoring high in the trait of ________.

• A. extraversion

• B. agreeableness

• C. conscientiousness

• D. emotional stability



17 . In the Big Five Model of personality, conscientiousness refers to ________.

• A. the degree to which someone is calm, enthusiastic, and secure (positive) or tense, nervous, depressed, and insecure (negative)

• B. the degree to which someone is sociable, talkative, assertive, and comfortable in relationships with others

• C. the degree to which someone is reliable, responsible, and dependable

• D. the degree of influence the individual believes he or she has over certain factors





18 . Susan is often described as being fascinated by many things, including outdoor activities, inventive art exhibits, and books by up-and-coming authors. According to the Big Five Model of personality, Susan would be described as ________.

• A. conscientious

• B. extraverted

• C. emotionally stable

• D. open to experience



19 . ________ theory gauges whether a person’s behavior shows distinctiveness, consensus, and consistency.

• A. Perception

• B. Behavior

• C. Attribution

• D. Social contrast



20 . Garth manages a team of 5 salespeople. One of the salespeople, Robert, has been late to work for the past few days. If Garth attributes Robert’s tardiness to a lack of caring about his job versus Robert having to drop his wife at work, Garth is using the________.

• A. fundamental attribution error

• B. self-serving bias

• C. assumption of similarity

• D. halo effect



21 . At work today, Tanya received the good news that the team she was part of secured a winning bid for her company to serve as the architect partner for a new shopping mall. Tanya also received the bad news that the transmission on her car must be replaced. Tanya credits the good news to her ability to complete work on time and the bad news to the poor craftsmanship of her car. Tanya is exhibiting a(n) ________.

• A. assumed similarity

• B. stereotyping

• C. fundamental attribution error

• D. self-serving bias



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MGT 521 Complete Week 3
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MGT 521 Week 3 DQ 1

What strategies have been used to promote collaboration at your workplace or a company with which you are familiar? Have these strategies been successful or unsuccessful? Explain. Would you recommend implementing other strategies to promote collaboration? If so, what would those be?



MGT 521 Week 3 DQ 2

How can organizational restructuring enable specific types of businesses to attain competitive advantage in a changing market? Provide specific examples.



MGT 521 Week 3 DQ 3

Certain organizations lend themselves naturally to one type of organizational structure or another. What type of structure do you think fits best with your business or a business with which you are familiar? Why is this the case? Support your answer.



MGT 521 Week 3 DQ 4

If a conflict arose in one of the teams in which you participate in class, at work, at home, or in another activity, what would you do to help resolve the situation? Would your answer differ depending on the participants involved and how long you had been part of the team? Why or why not?



MGT 521 Week 3 Individual Personal Professional Development Plan Activity Part 4

Navigate to the My Career Plan in Career Services.

Complete the Career Plan Building Activity: Work Culture Preferences in My Career Plan.

Click the “my career plan” tab on top of your page to view your populated career plan.
Submit a screen shot of your Work Culture Preferences results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Work Culture Preferences.
Complete Part 4 of the Personal Professional Development Plan Activity

Click the Assignment Files tab to submit your assignment.



MGT 521 Week 3 Individual Organizational Planning Paper

Review the example SWOT Analyses located in this week’s Electronic Reserve Readings to see the types of information companies include.

Complete the following tasks in the Organizational Planning Worksheet. Cite your resources.

Part One (hand in early):

Select a Fortune 500 company. You may start your research on this company in the Job Market Research Tool in Phoenix Career Services portal but additional research may be required.
Identify the company’s internal and external stakeholders.
Identify the company’s goals and identify the following, specifically:
The company’s mission and vision
At least one goal that can be accomplished through a strategic plan
At least one goal that can be accomplished through an operational plan
Conduct a SWOT analysis on the selected company
Part Two: Write a paper that creates strategic and operational plans based on the SWOT analysis. Please explain the following:

How these plans will achieve the related goals
The effect of planning decisions on the internal and external stakeholders identified
Required Elements:

No more than 700 words
Cite research in your paper to support your writing
Format your paper consistent with APA guidelines


MGT 521 Week 3 Individual Knowledge Check

1 . The process of dividing work activities into separate job tasks is known as ________.

A. work specialization
B. differentiation
C. chain of command
D. span of control
2 . The process of grouping jobs together is known as ________.

A. departmentalization
B. centralization
C. formalization
D. decentralization
3 . The line of authority that extends from upper organizational levels to lower levels, clarifying who reports to whom, is known as the ________.

A. employee power distance
B. unity of command
C. span of control
D. chain of command
4 . Which of the following is a characteristic of a mechanistic organization?

A. Cross-functional teams
B. Free flow of information
C. Wide spans of control
D. Clear chain of command
5 . Which of the following structures is highly adaptive, loose, and flexible?

A. Organic
B. Centralized
C. Vertical
D. Mechanistic
6 . Companies would become more ________ if they allowed professionals to set the priorities and allocate the resources for their departments.

A. bureaucratic
B. mechanistic
C. diversified
D. organic
7 . In a ________ structure, no clear chain of command exists.

A. team
B. project
C. mechanistic
D. functional
8 . Which organizational design increases the complexity of assigning people to projects?

A. Matrix structure
B. Team structure
C. Boundaryless structure
D. Learning structure
9 . In which of the following organizational designs are employees most likely to experience communication difficulties?

A. Team structures
B. Matrix structures
C. Project structures
D. Boundaryless structures
10 . A company brings team members together to collaborate on resolving mutual problems that affect each of their areas. This is an example of the use of ________.

A. cross-functional teams
B. task forces
C. communities of practice
D. cross-cultural teams
11 . A temporary committee formed to address a specific short-term problem that affects several departments is known as a ________.

A. task force
B. community of practice
C. strategic partnership
D. joint venture
12 . Which of the following will help in making communities of practice successful?

A. Conducting face-to-face meetings, instead of online meetings
B. Having clear accountability and managerial oversight
C. Encouraging members to nurture competing goals
D. Focusing on simple and routine issues that can be easily tackled
13 . The ________ stage in the group development process is complete when members begin to think of themselves as part of a group.

A. forming
B. storming
C. norming
D. performing
14 . During the ________ stage of the group development process, a relatively clear hierarchy of leadership and agreement on the group’s direction emerge.

A. forming
B. storming
C. norming
D. performing
15 . The ________ stage of the group development process is one in which close relationships develop and the group becomes cohesive.

A. norming
B. forming
C. storming
D. performing
16 . In which of the following conflict-management techniques are conflicts resolved by seeking an advantageous solution for all the parties involved?

A. Collaborating
B. Compromising
C. Forcing
D. Accommodating
17 . Conflicts can be resolved by withdrawing from them or suppressing them. This conflict-management technique is known as ________.

A. compromising
B. forcing
C. accommodating
D. avoiding
18 . Which of the following lists are the five conflict-management options available to managers?

A. Accommodating, Asserting, Avoiding, Compromising, and Cooperating
B. Avoiding, Collaborating, Cooperating, Compromising, and Forcing
C. Accommodating, Avoiding, Collaborating, Cooperating, and Forcing
D. Accommodating, Avoiding, Collaborating, Compromising, and Forcing
19 . Behavior patterns expected of someone occupying a given position in a social unit is called a ________.

A. role
B. status
C. profile
D. persona
20 . Which of the following is a negative aspect of group norms?

A. Being part of a group has the ability to increase an individual’s antisocial actions.
B. The most widespread norms are those related to dress codes.
C. Groups become dysfunctional when they maintain strict norms.
D. Norms do not influence employees’ performance.


21 . Which of the following is an accurate statement regarding status systems?

A. Anything can have status value if others in the group evaluate it that way.
B. Status is a weak employee motivator even though it has behavioral consequences.
C. Status can only be formally conferred on individuals.
D. Status systems are independent of aspects such as prestige and grading.


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MGT 521 Complete Week 2
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MGT 521 Week 2 DQ 1

Who are the stakeholders in your workplace or in a company with which you are familiar? What are their wants and needs? How does management meet their needs? What difficulties arise in balancing the needs of various stakeholders?



MGT 521 Week 2 DQ 2

What are some potential strengths, weaknesses, opportunities, and threats a business should consider in a strengths, weaknesses, opportunities, and threats analysis? How can a business benefit from gathering this information?



MGT 521 Week 2 DQ 3

What factors should you consider in determining an organization’s goals? How would you decide which strategic and operational plans to use to achieve your goals?



MGT 521 Week 2 DQ 4

The three main types of corporate strategies can be used successfully in many different situations. Which type of corporate strategy would best meet the goals of your workplace or one with which you are familiar? Why?



MGT 521 Week 2 Individual Functional Areas of Business Paper

You have decided to pursue an MBA degree either to further your career, start a new career, or achieve a personal goal. In this program, you will study the functional areas of business.

Use the MBA Overview and Effective Research and Writing Modules you reviewed to complete this assignment.

Write a paper that analyzes the role of a manager within the functional areas of business:



Required elements:

No more than1050 words
Two articles, including at least one peer-reviewed article, from the Library cited in your paper to support your writing
Format your paper consistent with APA guidelines
Click the Assignment Files tab to submit your assignment.



MGT 521 Week 2 Individual Knowledge Check



1 . As a process of self-examination during her senior year of college, Casey decides to develop a SWOT analysis of her prospects relative to getting a job. Casey realizes that she has a personal characteristic that suggests she is not comfortable interacting with strangers. She interprets this as a(n) ________ if she is to get a job as a salesperson.

A. threat
B. strength
C. weakness
D. opportunity
2 . Casey is looking for a new job. She decides to develop a SWOT analysis of the industries she might want to work in. Casey majored in marketing and enjoyed studying market research. Through her research on the Internet and in the University Library, she learns that this industry is currently doing well. She interprets this as a(n) ________.

A. weakness
B. threat
C. strength
D. Opportunity
3 . In performing a SWOT analysis, which of the following would be considered as a threat?

A. Lack of a strategic plan
B. Increased product demand
C. Competitors
D. Recognized brand
4 . Strategic plans are usually ________.

A. short term, directional, and standing
B. short term, specific, and standing
C. long term, directional, and single use
D. long term, specific, and standing
5 . Operational plans are usually ________.

A. short term, directional, and standing
B. short term, specific, and standing
C. long term, directional, and single use
D. long term, specific, and standing
6 . When organizations think about entering a market, they may be concerned with how unique their product might be. Which of Porter’s Five Forces would be relevant in this case?

A. Threat of new entrants
B. Bargaining power of suppliers
C. Current rivalry
D. Threat of substitutes
7 . ________ involves defining the organization’s goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate work activities.

A. Execution
B. Logistics
C. Planning
D. Operations
8 . Goals are different from plans because ________.

A. goals identify specific steps that the organization needs to achieve, and plans identify the overall mission of the organization
B. goals describe financial objectives, and plans describe objectives related to social responsibility
C. goals are important only for small companies, and plans are important only for large companies
D. goals are desired outcomes, and plans describe how those outcomes will be accomplished
9 . Most company goals can be classified as either ________ or ________.

A. operational; tactical
B. social; economic
C. strategic; financial
D. strategic; operational
10 . In response to a natural disaster, which contingency factor will affect the choice of plans?

A. Commitment concept
B. Environmental uncertainty
C. Organizational level
D. Length of future commitments
11 . What technique would managers use when seeking to detect big trends and changing market conditions?

A. Benchmarking
B. Formal planning
C. Contingency planning
D. Environmental scanning
12 . The commitment concept says that plans should ________.

A. be done for as long a time period as possible
B. extend far enough to meet those commitments made when the plans were developed
C. be done for as short a time period as possible
D. not commit to specifically meeting the goals made when the plans were developed


MGT 521 Week 2 Individual Personal Professional Development Plan Activity Part 3

Navigate to the My Career Plan in Career Services.

Complete the Career Plan Building Activity: Reasoning Aptitude in My Career Plan.

Review the Reasoning Aptitude results page.

Add tips to your career plan by selecting the opportunities tab and click the “tips” next to the competency you want to add to your career plan.
Click the My Career Plan tab on top of your page to view your populated career plan.
Submit a screen shot ofyour Reasoning Aptitude results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Reasoning Aptitude.
Complete Part 3 of the Personal Professional Development Plan Activity: in the Microsoft® Excel® worksheet.

Click the Assignment Files tab to submit your assignment.



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MGT 521 Complete Week 1
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MGT 521 Complete Week 1
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MGT 521 Week 1 DQ 1

Chapter 1 of Management describes Mintzberg’s 1973 findings regarding the roles of managers, defining them as interpersonal, informational, or decisional. Which of these roles is the most critical to a manager in your current situation or workplace? Why?



MGT 521 Week 1 DQ 2

The four functions of management model has been criticized as being irrelevant to today’s managers. Do you agree or disagree with the critics who question the relevance of this model? Explain your answer and support your position.



MGT 521 Week 1 DQ 3

Sustainability has become a major issue for managers as consumer demand for more Earth-friendly practices continues to grow. What factors should a manager in your business consider as he or she worked to transition the practices within the business to become more sustainable? How would this change that manager’s job?



MGT 521 Week 1 DQ 4

How can the idea of the universality of management benefit you in your current job or position? How can it help you prepare for the job or position you hope to obtain within the next 5 to 10 years?



MGT 521 Week 1 Individual Personal Professional Development Plan Activity Part 1 and 2

By completing the My Career Plan activities in this course, you are taking some of the first steps to creating a career plan that will help you reach your career goals.

Navigate to My Career Plan in Career Services.

Complete the Career Interests Profiler and the Career Plan Building Activity: Competencies in My Career Plan.

You may have already completed the Career Interests Profiler during enrollment. Your results will be saved if this is the case.
You must complete both the Career Interests Profiler and the Career Plan Building Activity: Competencies. You may access your results at any time in My Career Plan.
Submit screen shots of your Career Interest Profiler and Competencies results.

Press Print Screen on your keyboard to create a screenshot.
Open a new document in Microsoft® Word.
Press Ctrl + V on your keyboard to paste the screenshot into the document.
Save the document on your computer as Career Competencies.
Complete Parts 1 & 2 of the Personal Professional Development Activity: in the Microsoft® Excel worksheet.

Click the Assignment Files tab to submit your assignment.



MGT 521 Week 1 Summary

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