MICRO CHAPTER 5

Question 1

History of the accommodations or lodging history

Answer 1

Early Inns and the Roman Era
Medieval Inns and the Industrial Revolution:
Transportation and Hotel Development
Post-World War II Hotel Growth
Resort Hotels and Architectural Change
International Expansion

Question 2

Offer a wide range of amenities, from basic to luxurious, and are suitable for various
budgets and preferences.

Answer 2

Hotels

Question 3

Primarily cater to transient travelers, offering basic rooms and free parking

Answer 3

Motels

Question 4

Ideal for vacationers, often located near beaches and offering additional amenities
like shops and recreational activities.

Answer 4

Resort hotels

Question 5

Family-owned accommodations, typically found in Europe, offering a more informal
atmosphere

Answer 5

Pensions

Question 6

Unique to Spain, these are converted historical buildings operated by the government

Answer 6

Paradors

Question 7

Combine hotel services with apartment-style living, offering ownership options to guests

Answer 7

Condominium Hotels

Question 8

Appeal to outdoor enthusiasts and families, often located in parks or forests.

Answer 8

Campground

Question 9

Provide a bed and breakfast, often in a home-like setting.

Answer 9

Bed and Breakfast

Question 10

Basic accommodations for transient travelers, often below hotel standards

Answer 10

Tourist Inns

Question 11

Offer furnished apartments with basic services, similar to hotels.

Answer 11

Apartment-Hotels

Question 12

Cater to people seeking medical treatment or weight loss, often featuring mineral
springs or spas

Answer 12

Health Spas

Question 13

Offer lodging in personal residences, often during peak seasons.

Answer 13

Private Homes

Question 14

A unique ownership model where guests purchase the right to use a vacation
property for specific periods.

Answer 14

Time- Sharing

Question 15

Budget-friendly accommodations with shared facilities, primarily appealing to young
travelers.

Answer 15

Hostels

Question 16

Specialized Accommodations

Answer 16

Health Spas
Private homes
Time sharing
Hostels

Question 17

Traditional Methods

Answer 17

Individual Ownership
Leases

Question 18

Specialized Methods

Answer 18

Franchising
Management Contracts

Question 19

Chain Operations

Answer 19

Centralized Ownership
Franchising
Mixed Models

Question 20

Hotels that remain independent but benefit from membership in referral groups for marketing and reservation purposes.

Answer 20

Independent Ownership

Question 21

Hotel Terminology

Answer 21

Room Rates
Rack Rates
Discounted Rates

Question 22

Hotel Profitability

Answer 22

Room Occupancy
Double Occupancy Rooms
Average Daily Rate Per Guest
Average Rate per Room Occupied

Question 23

is a critical process for hotels and travelers
alike. While computerized systems have improved efficiency, overbooking
remains a challenge due to no-shows

Answer 23

Accommodation reservation

Question 24

serve as valuable marketing tools, providing information about guests’ preferences and demographics

Answer 24

Guest registration cards

Question 25

has evolved, with many airlines forming partnerships to offer bundled travel packages and frequent flyer program benefits

Answer 25

The relationship between airlines and hotels

Question 26

has evolved, with many airlines forming partnerships to offer bundled travel packages and frequent flyer program benefits

Answer 26

The relationship between airlines and hotels

Question 27

is essential for attracting guests. Hotels utilize various channels, including travel trade, direct mail, print media, and online platforms

Answer 27

Accommodations promotion

Question 28

Types of Restaurant

Answer 28

Family or Commercial Restaurants Coffee Shops Cafeterias Gourmet Restaurants Ethnic Restaurants Fast-food Restaurants Deli Shops Buffet Restaurants Transportation Restaurants

Question 29

The word "Restaurant" was used in the late _______________ for a Paris dining room serving light dishes

Answer 29

18th century

Question 30

Type of restaurant that are established on a completely self-serve basis

Answer 30

Buffet Restaurant

Question 31

This restaurant generally require a higher initial investment that other types of restaurants because they require expensive ambiance and decor

Answer 31

Gourmet Restaurants

Question 32

Controlled by expressing them as percentage of sales on daily, weekly, or monthly basis and comparing the actual cost with the standard desired.

Answer 32

Labor Cost

Question 33

What do you call the process of giving new life to something of restoring something?

Answer 33

Recreation

Question 34

This defined as the productive, creative, or contemplative use of free time

Answer 34

LEISURE

Question 35

usually concentrate on one dominant theme which may be historical, cultural, or geographical

Answer 35

THEME PARKS

Question 36

Hotels that remain independent but benefit from membership in referral groups for marketing and reservation purposes.

Answer 36

Independent Ownership

Question 37

Hotels owned and operated by individuals or families.

Answer 37

Individuals ownership

Question 38

Combinations of owned and franchised units within a chain

Answer 38

Mix Models