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Flashcards in MoD Key Deck (44):
1

SU

Specified Unit (Scanners/KVM Switch)

2

GP

Group Policy

3

AD

Authorised Demander (Expert User with ISS catalogue access)

4

Service Catalogue

Used for account Admin. and purchasing spare parts/machines

5

ATO

Authorised Telecoms Officer

6

AQ

Agent Quality (scored ticket based)

7

CI

Configuration Item (Asset Number)

8

CMO

Current Mode of Operation

9

FMO

Future Mode of Operation

10

CSM

Customer Services Manager

11

DII

Defence Information Infrastructure

12

DIIF

Defence Information Infrastructure Future

13

DIIS

Defence Information Infrastructure Secret

14

RG

Resolver Group

15

DTS

DeskTop Support

16

DUS

Desk-side User Support

17

TPA

Third Party Application

18

DMICP

Defence Medical Information Capability Program

19

GAL

Global Address List

20

GOSCC

Global Operations Security Control Center

21

HPSM

Hewlett Packard Service Manager

22

HRMS

Human Recourses Management System (HR for civil servants)

23

JPA

Joint Personnel Administration (HR for armed forces)

24

IGS

Internet Gateway Service (External Routing)

25

EGS

External Gateway Service (External Routing)

26

BPS

Boundary Protection Service

27

ISS

Information Systems Service

28

KPI

Key Performance Indicator

29

LFHQ

Land Forces Head Quarters

30

LPOC

Logistic Point Of Contact (Boeing)

31

LSO

Local Security Officer (The only role allowed to perform or demand a password reset)

32

MSP

Managed Service Provider (Resolver group)

33

NSOIT

New Style Of IT

34

OSM

Operation Service Manager

35

PSE

Product Support Engineer (Asst. Manager)

36

PUID

Personnel Unique ID

37

SDM

Service Delivery Manager

38

SLA

Service Level Agreement

39

SYOPS

SecuritY Operating ProcedureS

40

TAFMIS

Training And Financial Management Information System

41

TLB(M)

Top Level Budget Manager

42

TM

Team Manager

43

UAD

User Access Device

44

UIN

Unit Identification Number (Groups of roles/Cisco areas)