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Flashcards in Must Knows Deck (14):
1

Carrol pyramid

1991

Philanthropic
Ethical (desired)
Economical (required)
Legal

2

Friedman

Economical side of Carrol pyramid
-the business of business is business

3

Porter and Kramer

1991

Strategic philanthropic view
Ties in with utilitarianism

4

Miles and Snow

3 Types of problems firms face-

For whom to produce
What to produce
Organisational problems

4 Types of companies

Defender - maintains growth in current market
Analyser - mix between defender and prospector
Prospector - constantly seeks new markets
Reactor - reacts to market and doesn’t innovate

5

Barney

Resource based view (1991)

Systems base approach - reassures are all internal and firms performance not effected by environment

Resources include - Human, Materials, Informational, financial, technological

Viable
Inimitable
Rare
Organisational

6

Hamel

1991

Core competencies

Activities which make use of key resources

7

Strategic management

Scope of operations
Competitive environment
Addressing change
Long term or short term
Building on current assets
Stakeholders

8

Mintzberg

1973 manager roles

Informational roles (monitor, spokesperson)
Interpersonal (figurehead, leader)
Decision roles (Resource allocator, negotiator)

9

Stewart

1967 managers roles

Emissaries (outward facing)
Writers (solitary or 1 to 1)
Discusses (with other groups)
Trouble shooters
Committee members

10

3 management approaches

Taylor (1911)
Weber/Fayol (1947,1949)
Human relations management

11

Taylor

1911

Managers are the experts and decide on how things are done
Workers are interchangeable
The best personal should be selected for the job
Financial incentives should be used

12

Weber/Fayol

1947, 1949

Management is a general skill
Managers are interchangeable
Success of the firms is in the manager doing well


13

Human relation management

Elton Mayo (1880-1949) Follet (1868-1933)

Hawthorn experiments
Social aspects of a job are important to productivity
Consideration = satisfied workers
Satisfied workers produce more
‘A happy worker is a more productive worker’


14

Hawthorn Experiment

Elton Mayo (1880-1949) Follet

Relay assembly test room, 1927-32

Originally designed to study effects of physical condition on productivity
-2 groups
-Group 1 had the lighting levels changed
-Group 1s productivity skyrocketed
-tried other variables and even dimmed the lights - productivity increased
-increase in productivity was due to the fact that management had noticed the workers, not because of the change in variables.