National Association of Social Workers (NASW) 10 Standards of Cultural Competencies Flashcards Preview

Human Behaviour Concept in Social Service Practice > National Association of Social Workers (NASW) 10 Standards of Cultural Competencies > Flashcards

Flashcards in National Association of Social Workers (NASW) 10 Standards of Cultural Competencies Deck (12):
1

What is cultural competence?

Cultural competence is a set of congruent behaviours, attitudes, and policies
that come together in a system or agency or among professionals and enable
the system, agency, or professionals to work effectively in cross-cultural
situations.

2

Name the 10 cultural competences of NASW

1. Ethics and Values
2. Self-Awareness
3. Cross-Cultural Knowledge
4. Cross-Cultural Skills
5. Service Delivery
6. Empowerment & Advocacy
7. Diverse Workforce
8. Professional Education
9. Language Diversity
10. Cross-cultural Leadership

3

Explain:

1. Ethics and Values

Social workers shall function in accordance with the values, ethics, and
standards of the profession, recognising how personal and professional values
may conflict with or accommodate the needs of diverse clients.

4

Explain:

2. Self-Awareness

Social workers shall seek to develop an understanding of their own personal,
cultural values and beliefs as one way of appreciating the importance of multicultural identities in the lives of people.

5

Explain:

3. Cross-Cultural Knowledge

Social workers shall have and continue to develop specialised knowledge and
understanding about the history, traditions, values, family systems, and artistic
expressions of major client groups that they serve.

6

Explain:

4. Cross-Cultural Skills

Social workers shall use appropriate methodological approaches, skills, and
techniques that reflect the workers’ understanding of the role of culture in the
helping process.

7

Explain:

5. Service Delivery

Social workers shall be knowledgeable about and skillful in the use of services
available in the community and broader society and be able to make appropriate referrals for their diverse clients.

8

Explain:

6. Empowerment & Advocacy

Social workers shall be aware of the effect of social policies and programmes
on diverse client populations, advocating for and with clients whenever
appropriate.

9

Explain:

7. Diverse Workforce

Social workers shall support and advocate for recruitment, admissions and
hiring, and retention efforts in social work programmes and agencies that
ensure diversity within the profession.

10

Explain:

8. Professional Education

Social workers shall advocate for and participate in educational and training
programmes that help advance cultural competence within the profession.

11

Explain:

9. Language Diversity

Social workers shall seek to provide or advocate for the provision of information, referrals, and services in the language appropriate to the client, which may include use of interpreters.

12

Explain:

10. Cross-cultural Leadership

Social workers shall be able to communicate information about diverse client
groups to other professionals.