Organizations & Systems Theory Flashcards
Organizations HAVE what?
People = human behavior: satisfy needs, develop attitude, motivate, lead, develop groups
Organizations ARE what?
Organized = structure: grow, develop, change, divide, combine
Organizations HAVE people doing what?
Some activity = processes: reward, communicate, make decisions, evaluate
What is the major way that human beings get things done?
organizations
What idea is very strong in the american society?
individual achievement
Why do the vast majority of accomplishments in society happen?
groups of people become involved in joint efforts
Why has society developed organizations?
to provide the goods and services it requires
Organizations are characterized by:
1) goal directed behavior 2) the pursuit of goals and objectives that can be efficiently and effectively achieved by concerted action of individuals
Three characteristics of organizations:
1) behavior (of individuals and groups within the organization) 2) structure ( the design of the fixed relationships that exist among the jobs in the organization) 3) Processes (which make the organization tick)
Can organizations ignore/abuse their environment and survive in the long run?
NO
define SYSTEM
a collection of interrelated parts which is unified by design to obtain one of more objectives
Five implications of the Definition of a System:
1) a system must be designed to accomplish an objective 2) the elements of a system must have an established arrangement 3) interrelationships must exist among the individual elements of a system and these interrelationships must be synergistic in nature 4) the basic ingredients of a process are more vital than the basic elements of a system 5) organization objectives are more important than the objectives of the organization’s elements, and thus, there is a de-emphasis on the parochial objectives of the elements of a system
Five characteristics of a System
central objective, organization, interdependence, interaction, integration
7 elements of a system
inputs, processor, outputs, subsystems, suprasystems (environment), contrl, feedback
The environment of a system (3 things)
1) the system can do very little about the environment’s behavior or characteristics 2) the environment determines in part how the system performs 3) the environment determines the demand (need) for the system’s output
What is an organization dependent upon the environment for?
inputs and acceptance of outputs
should the organization develop means for adjusting to environmental demands?
YES. feedback provides the mechanism by which an organization can recognize these demands
define FEEDBACK
the dynamic process by which any organism learns from its experiences with its environment. It refers to info which reflects the outcomes of an act/series of acts by an individual, group, or organization. Systems Theory emphasizes the importance of responding to the content of feedback info
What three things does an organizations survival depend on?
adapting to the demands of the environment, maintaining the input-process-output cycle, and maintenance activies (keeping the system in good repair)
What are the three types of criteria of organizational effectiveness (time lengths)
short, intermediate, and long run
Short run-
production, efficiency, satisfaction
Intermediate run-
adaptiveness and development
Long run-
survival (the final test is, can an organization sustain itself?)
define PRODUCTION
the ability to provide the quantity and quality of ouput demanded by the environment
define RATIO
the ratio of outputs to inputs (benefits/costs)
define SATISFACTION
since an organization is a social system, consideration must be given to the benefits received by its participants as well as by its customers (audiences) and clients (sponsors)
define ADAPTIVENESS
the extent to which an organization can and does respond to internal and external changes
define DEVELOPMENT
an organization must invest in itself to enhance its capability to survive in the longrun
Qualities of a non profit organization
incorporated (registered with secretary of state), formed for charitable/educational purposes, surpluses resulting from organizations activities are reinvested in organization, no stockholders, individuals working for/rendering service to a npo can be paid for the fair market value of their work, eligible to become exempt from certain state and fed taxes, contributors may be able to receive tax deductions
Qualities of for profit organizations
can be a sole proprietorship/partnership/limited partnership/corporation, formed for a variety of purposes including desire to do something artistic/entertain, always includes the desire to make or lose money, profits resulting from organizations activities may be kept by a single owner, shared, or distributed, part of profits are reinvested in organization, stocks and dividends are permitted, must pay all local/state/federal taxes
Why were producers organizations created?
allow producers to balance the power of the unions when master contracts between the union and the producers are negotiated.
Producers organizations ARE NOT UNIONS and should never be thought of as such
TRUE
LORT
League of Resident Theatres
Principle objectives of LORT
promote general welfare of resident theaters, promote community interest and support, encourage/promote sound communications and relations between/among resident theaters, act in the interest and on behalf of its members in labor relations and related matters, carry on all lawful activities which may directly or indirectly contribute to the accomplishment of such purposes, communicate with the fed gov through the National Endowment for the Arts and American Arts Alliance and to keep those agencies apprised of the needs and status of its membership
Go into detail about the principle “ to act in the interest and on behalf of its members in labor relations and related matters”
serve as a bargaining agent for members in bargaining with unions, establish and maintain stable and equitable labor relations between its members and unions representing employees of its members, provide guidance and assistance to its members in administering collective bargaining agreements, handle disputes between members and employees, represent its members before government agencies on problems of labor relations
give three examples of LORT Theatres and their locations
The Goodman Theatre- Chicago, IL/ Lincoln Center Theatre - New York, NY/ Center Theatre Group - Los Angeles, CA