PLA 123s

Question 1

1. Welcome

Answer 1

Acknowledge every customer who come within 6 feet of you. Wave or nod, and say “Hello.”

Question 2

2. One Row, and Clean as You Go

Answer 2

Pick up trash on the lot and in baskets, corral loose carts, and gather and bring in 6-8 carts with a strap.

Question 3

3. Appreciate

Answer 3

Identify and assist HELP’EM customers, and thank them for their business.