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Flashcards in Police Field Communications Deck (8)
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1

ANI – ALI

The Call Back

2

ANI

Automatic Number Indicator (Caller ID)

3

ALI

Automatic Location Indicator (billing address of phone & person
phone is billed to, not necessarily location of the phone)

4

ALERT

If Central is holding more than three (3) jobs, but less than (5) jobs.

5

BACKLOG

If Central is holding five (5) or more jobs, or one (1) job for more than half (1/2) an hour.

6

Hazardous Location

Presents a threat to the safety of responding personnel

7

Sensitive Location

May be subject to demonstrations or may result in diplomatic or political confrontation (e.g., a foreign mission, consulate, residences of political or foreign officials, or certain religious establishments).

8

THE 311 SYSTEM

- The 311 system receives non-emergency calls 24 hours a day, seven days a week and provides translators for different languages
- If the call is determined to be an emergency, the operator will tranfer call to a 911 operator
- If the call is not an emergency, the caller and all information will be forwarded to the appropriate City agency or precinct determined by a series of questions.