PRINCE 2 syllabus slide deck Flashcards

(91 cards)

1
Q

What are the characteristics of a project ?

A

Change
Temporary
Cross-functional
Unique
Uncertain

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2
Q

Six aspects of project performance

A

Cost
Timescales
Quality
Scope
Benefit
Risk

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3
Q

What are the integrated elements of PRINCE2

A

Principles
Theme
Process
Project environment

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4
Q

Who specifies the desired result ?

A

The customer

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5
Q

Provide a benefit of PRINCE2 ?

A

Common vocabulary

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6
Q

Which aspect of a PRINCE2 project can be tailored ?

A

Processes can be combined or adapted
Terminology can be changed
Managed products may be combined
Themes can be applied using techniques appropriate to the project
Roles can be combined

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7
Q

Prince2 principles must be:

A

Universal
Self validating
Empowering

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8
Q

What does the continued business justification principle cover ?

A

Is there enough justification for starting the project; Can we demonstrate justification still exists; The project should be stopped if justification no longer exists.

Don’t do anything unless it’s worth doing/Is worth continuing

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9
Q

What does the learn from experience principle cover ?

A

Starting a project: Seek lessons from previous projects

During a project: Record, review and act on lessons

Closing a project: Lessons are learned and passed back

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10
Q

What does the defined roles and responsibilities principle cover?

A

Clearly defined roles, who reports to who

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11
Q

What does the management by stages principle cover ?

A

Breaking the projects into stages/Control points - Allowing the assessment of performance and making changes when needed

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12
Q

What does the manage by exception principle cover ?

A

Only raise to higher management when tolerances set are exceeded

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13
Q

purpose of the business case theme ?

A

To establish mechanisms to judge whether the project is, and remains, desirable, viable and achievable to support decision making in its continued investment

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14
Q

When is the outline and detailed business case created ?

A

Outline - SU Process
Detailed - IP Process

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15
Q

What’s is the purpose of the benefits management approach

A

Define the actions that will be put in place to ensure the project’s outcomes are achieved

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16
Q

What is an output ?

A

A specialist product that is handed over to a user

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17
Q

What is a Dis-benefit ?

A

Measurable decline resulting from an outcome perceived as negative by stakeholders

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18
Q

What is an outcome ?

A

The result of an output, what is realised after the output is handed over to the user

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19
Q

What is the purpose of the organisation theme ?

A

Define and establish the projects structure of accountability and responsibilities

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20
Q

What is the purpose of the communications management approach

A

how to communicate with stakeholders (both internal and external to the project) during the project. Frequency and means of communication to stakeholders

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21
Q

Describe the PRINCE2 minimum requirements for the organisation theme

A

Define organisation structure and roles, minimally ensuring all responsibilities in PRINCE2 role description are fulfilled

Document rules for delegating change authority responsibilities

define approach to communicating and engaging with stakeholders

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22
Q

PRINCE2 Minimum required products for organisation theme

A

Communications management approach
PID

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23
Q

PRINCE2 minimum requirements for the business case theme

A

Create and maintain business justification for project

Review and update business justification in response to events

Define management actions ensuring project outcomes are achieved

Define and document roles and responsibilities for business case and BMA

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24
Q

Who are the three primary stakeholders

A

Executive
Senior supplier
Senior user

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25
What role is responsible for the project ?
Executive
26
What role cares about the business interests ?
Executive
27
What role can only be one person
Executive
28
What is the role of the Senior user
Specify needs of users that will use project products Make sure solution will meet needs of users
29
What is the role of the senior supplier
The Senior Supplier Role represents the interests of those designing, developing, facilitating and implementing the project’s products. They provide supplier resources to the project and ensure that the right people, tools, equipment and knowledge are in place, and that the products will meet the expected criteria, including quality criteria.
30
What is the role of the change authority?
Decides on some of the requests for changes on behalf of the project board
31
What is the role of the team manager ?
one or more people responsible for ensuring the quality and other variables of production in the teams
32
What are the three project interests ?
Business User Supplier
33
what is the purpose of the quality theme
To define and implement how the project will verify that product are fit for purpose
34
What is the product description ?
A description of a products purpose, composition derivation and quality criteria
35
What is the purpose of the product description ?
Understand the purpose of the product and its function. Define who will use the product and perhaps how it will be used. Identify the level of Quality required of the product so the product will be usable (fit for purpose). Define the skills required to produce the product and also to review and approve the product.
36
What is the project product description ?
A description of the main product that will be produced by the project
37
What is the purpose of the project product description ?
Gain agreement from the user on what they want (project’s scope) Define the customer’s quality expectations so the project can deliver a fit for purpose product Define the acceptance criteria, method and responsibilities for the project.
38
What is the quality management approach ?
describes how quality will be managed during the project
39
What is a quality register ?
Quality Register is a diary of the quality events that take place during the project
40
What are PRINCE2 minimum requirements for the quality theme
Define QMA Specify quality criteria in product descriptions Maintain quality records - documenting planned quality activities Specify customers quality expectations and prioritised acceptance criteria for the project in the project product description Use lessons to inform quality planning, definition of quality expectations and quality criteria
41
What is Quality control ?
Quality Control focuses on the techniques and activities to inspect and test products. The process of monitoring specific project results to determine whether they comply with necessary standards
42
What is Quality planning ?
Defining project product and its components, with respective quality criteria, quality methods and quality responsibilities
43
What is quality assurance ?
Planned and systematic process, providing confidence that outputs will meet their defined quality criteria under quality control
44
What is project assurance ?
Project boards responsibility to assure itself that the project is being conducted correctly
45
What are customer quality expectations ?
A statement about the quality expected from the project product, captured in the project product description
46
What is an acceptance criteria ?
A prioritised list of criteria that the project product must meet before the customer will expect it
47
What is the purpose of the plans theme ?
To facilitate control and communication by defining the means of delivering the products
48
What is a project plan ?
A high-level plan showing the major products of the project, when they will be delivered and at what cost.
49
When is the project plan delivered and as part of what product ?
IP Process, as part of the PID
50
What is a stage plan ?
Detailed plan used as the basis for project management control throughout a management stage
51
What is an exception ?
An Exception Plan is used to recover from the effect of tolerance deviation
52
What is a team plan
They are created and used by the Team Manager in the Managing Product Delivery process. The focus is to plan the work that is assigned to the Team Manager in Work Packages.
53
What are the minimum requirements for applying the plans theme ?
Ensure plans enable business case to be realised Have at least two management stages Produce a project plan and stage plan Use product based planning for plans Produce specific plans for managing exceptions Defined roles and responsibilities for planning Use lessons to inform planning
54
What are the stages in approach to planning ?
Designing a plan Defining and analysing the products Identifying activities and dependences Preparing estimates Preparing a schedule Documenting a plan
55
What are the stages in defining and analysing products ?
Write a project product description Create a product breakdown structure Writing product descriptions Create a product flow diagram
56
What can the number of stages depend on ?
Scale Duration Risk
57
What is the purpose of the risk theme ?
To identify, assess and control uncertainty and as a result, improve the ability of the project to succeed
58
What is the purpose of the risk budget ?
A Risk Budget is a sum of money that is put aside just to deal with specific responses to threats or opportunities.
59
What the purpose of the risk management approach ?
Describes the goals of applying risk management, procedures that will be adopted, roles and responsibilities, risk tolerances, timing of risk management interventions, tools and techniques and reporting requirements
60
What is the purpose of the risk register ?
The Risk Register captures and maintains the information (both threats and opportunities) on all the risks that were identified and relate to the project. So it provides a record of all risks including their status and history.
61
State the minimum requirements for applying the risk theme
Define the risk management approach Roles and responsibilities for risk management Maintain risk register Ensure project risks are identified, asses, managed and reviewed throughout project lifecycle Use lessons to inform risk identification and management
62
What is a threat ?
An uncertain event that could have a negative impact on objectives or benefits
63
What is an opportunity ?
An uncertain event that could have a positive impact on objectives or benefits
64
List the recommended risk response types
Avoid a threat / exploit opportunity Reduce a threat / enhance opportunity Transfer the risk Share the risk Accept the risk Prepare contingent plans
65
What is a Risk owner ?
An individual who is responsible for the management, monitoring and control of all aspects of a particular role assigned to them, including implementation of the selected risk responses to address the threats or to maximise the opportunities
66
What is Risk actionee ?
An owner of an action to address a risk
67
What is the risk cause ?
Describes the source of the risk
68
What is the risk event ?
Describes the area of uncertainty regarding the threat or opportunity
69
What is the risk effect ?
Impact the risk would have on the project
70
What is risk probability ?
The probability of the risk occuring
71
What is the risk proximity ?
how soon the risk can happen
72
What stages are in the risk management procedure ?
Identify Assess Plan Implement Communicate
73
What is the purpose of the progress theme
The purpose of the progress theme is to establish mechanisms to monitor and compare actual achievements against those planned
74
What is the purpose of the change theme ?
To identify, assess and control any potential and approved changes to the project baselines
75
What is the change budget
A change budget is a sum of money that the customer and supplier agree will be used to fund the cost of requests for change, and possibly analysis costs
76
What is a configuration item record ?
A record describing the status, version and variant of a configuration item, and any details of important relationships between them
77
What are the type of issues
Request for change to the baseline off specification Problem/Concern
78
What is the product status account ?
Report on the status of products
79
Please state the steps in the recommended Issue and Change control procedure
Capture Asess Propose Decide Implement
80
What are the minimum requirements for the change theme. ?
- Define change control approach - Define how product baselines are created, maintained, and controlled - Maintain issue register - Ensure project issues are captured, examined and managed throughout project lifecycle - Use lessons to inform issue identification and management
81
What are the minimum requirements for the change theme. ?
- Define change control approach - Define how product baselines are created, maintained, and controlled - Maintain issue register - Ensure project issues are captured, examined and managed throughout project lifecycle - Use lessons to inform issue identification and management
82
What is an event driven control, please provide an example
Event driven controls take place when specific events occur. An example of this is end stage report and exception report
83
What is a time driven control, please provide an example
Time driven controls take place at predefined periodic intervals An example of this can be highlight and checkpoint reports
83
What is a time driven control, please provide an example
Time driven controls take place at predefined periodic intervals An example of this can be highlight and checkpoint reports
84
What are the stages of the managing a stage boundary
Plan the next stage Update project plan - Produce exception plan Update business case Report management stage end
85
What is the first activity in the controlling a stage process ?
Authorise work packages
86
Whats the following statement an objective of: Ensure risk and issues are kept under control
Controlling a stage process
87
Whats the first step in the issue and change control procedure ?
Capture issues
88
Which process is linked to managing product delivery ?
Controlling a stage process
89
What management products are created within the managing product delivery process ?
Checkpoint report Team plan
90
In what activity are checkpoint reports created ?
Execute a work package