Production - Inspired Delivery System Flashcards

1
Q

Which of the following might be a good reason to have a strong production process? (check all that apply)

a) To get better on-line reviews after the job is complete.

b) To give my Design Associates confidence in our ability to satisfy the customer.

c) To control the cost of production.

d) To spend more time focused on bringing in top line revenue and less time stressing over installations.

A

ALL.

a) To get better on-line reviews after the job is complete.

b) To give my Design Associates confidence in our ability to satisfy the customer.

c) To control the cost of production.

d) To spend more time focused on bringing in top line revenue and less time stressing over installations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are the fundamental keys to a strong production process?

a) Getting the right materials and the right people to the job site at the right time and making sure that the right person is managing the job.

b) Making sure I have a good lawyer on retainer in case something gets messed up.

c) Giving the installers half of the information they need to do the job and then blaming them later.

d) Take shortcuts in project preparation to save time, so that I can cancel appointments on the day of the install and run around trying to source materials that should have been done in advance.

A

a) Getting the right materials and the right people to the job site at the right time and making sure that the right person is managing the job.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

True or False: Laminate uses real wood as its surface layer?

A

False. Laminate is not wood. It is a melamine layer over a photo on a high or medium density fiberboard with a paper or melamine backer layer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

The core of laminate is made of what? (choose all that apply)

a) Plywood
b) Medium or high density fiberboard
c) Melamine

A

b) Medium or high density fiberboard
c) Melamine

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

True or False: Laminate is not considered a permanent floor?

A

True. It is not considered a permanent floor.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

True or False: Laminate is highly scratch resistant.

A

True. Laminate is highly scratch resistant due to the melamine layer, one of the hardest and clearest plastics.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

True or False: Laminate is HIGHLY water resistant?

A

False. Despite new waterproofing technology & marketing, laminate is not water resistant.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly