Quiz 4 Flashcards
The first stage of decision making in which you identify and define problems or opportunities
Intelligence stage
The third stage of decision making, which requires selecting a course of action
Choice stage
A process that goes beyond decision making to include the implementation stage
Problem solving
A process to find the best solution, the one that will best help the organization meet its goals.
Optimization model
An independent business unit that is treated as a distinct entity enabling its revenues and expenses to be determined and its profitability to be measured
Profit center
An organizational unit gains revenue from the sale of products or services
Revenue center
A computer system capable of assembling, storing, manipulating and displaying geographic information, that is, data identified according to its location
GIS
A DSS concerned with situations or decisions that come up only a few times during the life of the organization
Ad Hoc DSS
A decision-making approach that consists of members offering ideas
Brainstorming
The individual who presents the organization’s knowledge management vision with clarity and effectiveness
CKO
The hardware and software that permit computers to capture, store and manipulate visual images
Vision system
A combination of software and hardware that allows the computer to change how it functions or how it reacts to situations based on feedback it receives
Learning systems
A conditional statement that links conditions to actions or outcomes
Rule
The person or group who uses and benefits from the expert system
Knowledge user
Text, graphics, video, animation, audio and other media that can be used to help and organization efficiently and effectively achieve its goals
Multimedia
