What are the reasons for recuitment?
- The business is expanding
- Existing employees leave
- If there is a vacancy caused by a promotion
- Employees are needed on a temporary basis
- The business needs employees with new skills
What is the recruitment process?
- Determine the number and type of new employees needed
- Conduct job analysis to determine the duties and responsibilities of the job
- Produce a job description and person specification
- Advertise the position either internally or externally
- Draw up a short list of candidates for interviews
- Decide on the most appropriate candidate using suitable selection methods.
- Appoint the successful candidate and inform unsuccessful ones.
Define a JOB DESCRIPTION
A job description is a document that describes the tasks and responsibilities of a worker in a job. It will usually include the job title and their position in the organisational hierarchy.
Define a PERSON SPECIFICATION
A person specification is a document that outlines the skills and qualifcations needed for a person to do a job.
Define INTERNAL RECRUITMENT
Internal recruitment is when the only people who can apply for a job are those who already work for the business. The jobs may be advertised via internal email, the internal website or on employee noticeboards.
Define EXTERNAL RECUITMENT
External recruitment is when candidates for a position are recruited from outside the organisation.
What are the advantages of internal recruitment?
- Recruits will already be familiar with the running of the business so will need less training and will take less time to become operational.
- Candidate is well known to the employee and can therefore be trusted.
- Can help to motivate the workforce
- Lower advertising costs
What are the advantages of external recruitment?
- Access to wider pool of candidates so may be easier to find ones with the right skills.
- An external candidate may bring in fresh ideas
- Avoids creating vacancies in the business
- Less likely to cause resentment in unsuccessful internal candidates
What are some selection techniques?
- Interviews
- Assessment centres
- Aptitude tests
- References
These will depend on the size of the business and their decisions.
Why is effective recruitment important?
- Finding the right person may increase productivity
- They are less likely to leave
- Fewer training requirements
- Recruitment and selection is expensive and so it is important that the right person is found on the first go.
Define TRAINING
Training is the ongoing process that involves increasing the knowledge and skills of employees so they can do their job properly.
Why should businesses invest in training?
- Makes the workforce more productive
- Helps to increase employee motivation
- Can help to reduce labour turnover
- Improves workplace flexibility
- Leads to higher quality products and services
- Less supervision of employees is needed
What are the costs associated with training?
- Specialist training
- Loss of productivity while the employee is in training
- Risk of the employee leaving once they have been upskilled
What are the types of training?
- Induction training
- On the job training
- Off the job training
Define INDUCTION TRAINING
Induction training is the initial training given when people first start a job. Typically involves a tour of the site, introduction to staff, information about healthy and safety and key business policies.
Define ON-THE-JOB TRAINING
On the job training takes place while the employee is at work. It is not specific to new employees.
Define OFF-THE JOB TRAINING
Off the job training involves employees being away from their job to undertake training. It can take place at their workplace or elsewhere, such a college or university.
What are the benefits of on the job training?
- Directly relevant to the job
- The worker can remain productive whilst training
- Cheaper than off the job
What are the benefits of off the job training?
- Easier to concentrate when not working at the same time
- Possible to learn new skills other employees don’t have
- Can be done outside normal working hours.
Why are job descriptions useful?
- Included in job adverts
- Can be used to assess the workers performance
- Helps to identify and prioritise the skills of the worker needed to do that job
Why are person specifications useful?
- Used when shortlisting candidates
- Can be used to assess employee job performance
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Business Objectives11
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Types of Market24
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Market Research20
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Market Positioning and Segmentation10
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Demand24
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Supply4
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Marketing Strategy19
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Product/Service Design6
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Pricing Strategies19
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Branding and Promotion36
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Distribution10
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Approaches to Staffing23
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Recruitment, Selection and Training21
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Motivation in Theory and Practice31
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Organisational Structures23
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Entrepreneurship15
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Leadership15
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Forms of Business24
