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What are the RICS Rules of Conduct?

Set out the professional conduct and practice expected of members and firms

Two short documents:

One for members
One for firms


How many RICS Rules of Conduct for Members are there?

NINE - divided into 2 parts:

1. General

2. Personal and Professional Standards


What does Part 1 (General) cover in the ROC for Members?

1. Interpretation: in the Rules, ‘Member’ = defines as:
- Chartered Member
- Non-Chartered Member
- Honorary Member
- Member of the attached classes

2. Communication: RICS will communicate with Members by any of the following:
- post
- fax
- email
- telephone
- in person


What are the SEVEN standards covered in Part 2 (Personal and Professional Standards) of the ROC for Members?

1. Ethical Behaviour - Members must act with integrity and avoid COI

2. Competence – carry out their work with due skill, care and diligence and proper regard for technical expectations

3. Service - instructions in a timely manner and to a high standard of service and customer care

4. CPD – comply with RICS requirements and keeping up-to-date

5. Solvency - manage personal and professional finances appropriately

6. Information to RICS - submit in a timely manner such info required by Standards and Regulation Board may reasonably require

7. Cooperation - cooperate fully with RICS staff and any person appointed by the Standards and Regulation Board


What is a Sole Practitioner?

AKA sole proprietor = a proprietor of a professional practice and owner of the business

Responsible for its debts and obligations (think freelance)

Also responsible for paying their own personal income taxes

Some SPs are a part of a firm / practice


What are the obligations of Firms to Sole Practitioners?

To ensure that sole practitioners have arrangements in place to cover them for:
- A long term absence because of illness
- In the event of death
- Long term holidays (e.g. longer than a month)
- Unforeseen or unavoidable events

Have appropriate PII which covers the SP / have their own policy and to include a run-off policy

Accounts: if you hold clients' money it's important that SP / locum has access to firm's accounts and has access approved and aware of conduct to keep money safe

Access to documents: ensure that either the SP / locum / trusted employee knows your passwords to access computers and files

CHP: SP may have to review complaint themselves but if
it cannot be resolved, it must be referred to an independent redress scheme