Flashcards in SATs Deck (18):
Each technique is a step by step process of thinking through problems, designed for group brainstorming, which are intends to make intuitive analytic process more explicit and accessible
Explain the value of SAT
Collaboration provides multiple perspectives.!The complexity of today's world and sheer amount of data analysts are confronted with means that analysis requires collaboration between specialized experts. One analyst can't do it alone.
Describe how SAT fit into a problem solving process
1. Begin with Red Hat to gain perspective
2. Next is the Outside In technique which helps to generate a lost of factors affecting the issues.
3. Alternative Futures provides a way to generate hypotheses based on top factors
4. For each hypothesis, Indicators can then be developed and evaluated to guide analysis
5. The hypotheses can be pitted against one another in the Analysis of Competing Hypotheses
6. Once a hypothesis is chosen as most likely, a Key Assumption Check helps evaluate any underlying assumptions
Describe the 8 rules of brainstorming
1. Prepare - let all participants prepare
2. Be open minded - keep an open mind, it is vital to collaboration
3. Be independent - the opposite problem of judgement is the herd instinct. you must be independent and come up with your own ideas.
4. One at a time - One person talking at a time, do not dominate
5. Slow down - make enough time, feeling rushed causes stress
6. Write it down - write ideas down and ensure everyone can see them
7. Categorize ideas - Analyze results, group ideas into categories
8. Have a facilitator - someone who enforces the rules and maintains focus. Not in control.
Describe 8 tips for facilitators
1. Open well - create a nonjudgmental atmosphere, establish rules
2. Close well - seek consensus, ensure everyone contributes something
3. Ask provocative questions - facilitate critical thinking, not in a judgmental way
4. Group Ideas into categories - use as tool to spark creativity, get input on where to put them, avoid shaping how ideas are understood.
5. Use empty space - an empty space demands to be filled, silence is uncomfortable.
6. Use randomness - keep group on their toes, avoid fixation
7. Maintain order - not control: Enforce rules, not your opinion
8. Silence judgements - do not let judgement of ideas occur, more judgement = less ideas
Describe mirror imaging bias
We tend to assume that everyone thinks like we do
Describe the method of conducting red hat analysis
Adopt role of adversarial leader; imagine the problems they face; consider how to best solve those problems.
Describe the outside in method
Seeks outside issues that may affect the issue at hand; seeks complex answers to questions; helps shift from reactive to predictive
Identify the categories used in STEEP+2
Describe the method of conducting Alternative Futures
Quick simple way to comprehend possibilities; good for when little is known; reduces uncertainty about situation but does not predict the future
An indicator is simply a sign that points to something else. It's something that signals something
Ascribe potential dangers of conducting indicators analysis
Bad indicators may support flawed assessments; can become outdated; they can be extremely sensitive information
Describe the criteria for indicators
Observable - it can be measured
Accurate - consistent with what it indicates
Specific - not open to interpretation
Stable - useful over time
Unique - Points only to one specific outcome
Describe the method of evaluating indicators
Generate scenarios using Alternative Futures or some other similar method
Create a list of indicators for each scenario using structured brainstorming
Validate indicators using a matrix
Describe confirmation bias
People generally see what they expect to see; tend to favor evidence that confirms our bias; tend to discount evidence that discounts out bias
Describe the method of
conducting analysis of competing hypotheses
List all evidence
Create matrix where evidence is paired with hypotheses
Evaluate each piece of evidence against each hypothesis
Analyze results (hypothesis with least evidence against it is most likely the correct one)
Describe potential dangers associated with analysis of competing hypotheses
ACH /=/ magic formula
Garbage in, garbage out
For these reasons you should...
Report 2-3 likely scenarios, not simply the one you settle on (alternative analysis)
Build a list of indicators that would support or change your analysis