Social Services

Question 1

HRA and the Department of Homeless Services are part of the NYC _____.

Answer 1

department of social services

Question 2

______, or SNAP, providessupport to low-income New Yorkers to help them purchase food by using an Electronic Benefit Transfer (EBT) card. You can apply online at nyc.gov/accesshra or use the ____ mobile app.

Answer 2

Supplemental Nutrition Assistance Program

Access HRA

Question 3

Temporary Cash Assistance
HRA provides temporary Cash Assistance; eligibility based on ____ and resources, ____, and other factors.

Receipt of such assistance, may require you to participate in employment services or training programs. HRA has programs to help with this.

Answer 3

income
household composition

Question 4

ongoing cash assistance

Answer 4

If eligibile, one may receive up to ____ of federally funded Cash Assistance under the Temporary Assistancce for Needy Families (TANF) program. You may receive additional CIty and STate funded benefits under NYS Safety Net Assistance Program.

Question 5

Emergency Assistance

NYC residents may apply for an emergency assistance grant when ____ prevent them from meeting ___. To qualify you must meet income and other requirements, and your application is subject to ____.

Emergency grants may include ____, assistance with home ____, disaster assistance including _____ expenses and assistance for purchasing personal items for you and your family’s health and safety.

You can apply through Access HRA or HRA Benefits.

Answer 5

unforeseen circumstances

basic needs

rental assistance
emergency and utility bills
moving expenses

Question 6

Homebase, a community-based program connecting New Yorkers at risk of eviction to services including: ____, assistance obtaining ____< education and job search assistance, financial counseling and money management, short-0term financial assistance, and help moving to a new location.

Homebase will help you develop a plan to overcome an immediate housing crisis. Eligibility for homebase:

1.
2.
3.

Answer 6

1. imminent risk of entering NYC shelters
2. low income
3. want to remain stably housed in your community

Question 7

Rental Assistance Programs

HRA’s _____, HPA, administers Homebase, works with Source of Income Discrimination Units, also assist with _____ (aka One Shot Deals) and ongoing rental subsidies _____ to help New Yorkers avoid homelessness and eviction.

Answer 7

Homeless Prevention Administration

emergency rental assistance grants

CityFHEPS
FHEPS

Question 8

Rental Assistance Programs
HRA’s Homeless Prevention Administration (HPA)

CityFHEPS, is a ____ to help individuals and families find and keep housing.

Answer 8

rental assistance program

Question 9

Rental Assistance Programs

FHEPS, is a ____ for ____ who receive ____ and have been____ or ____, and who ____, or who have lost housing because of ____.

If you live in a shelter, you will be assessed for rental assistance programs.

If you are not in shelter and face eviction, apply for assistance at _____.

Answer 9

rent supplement

families with children

Cash Assistance

evicted

face eviction

are domestic abuse survivors

health or safety issues

Homebase within your zip code

Question 10

Emergency Assistance

____ HEAP, can help pay ____ and ___ through regular or emergency benefits. Also offers cooling assistance during the summer.

Answer 10

Home Energy Assistance Program

energy
heating costs

Question 11

Energy Assistance
Utility Assistance Program (UAP)

Provides assistance to residents whose ____ are at risk for ____.

Answer 11

utility services
disconnection
shut off

Question 12

Adult Protective Services (APS) available to persons 18 years of age or older, regardless of income, who are ____, have no one available to responsibly assist them, and due to the impairment, are unable to manage their resources or protect themselves from ___, ___, and ____.

Answer 12

mentally or physically impaired

abuse
neglect
exploitation

Question 13

For eligible clients, an APS caseworker will develop a plan that can include:

eviction assistance
_____; and referrals for legal interventions

Answer 13

heavy-duty cleaning

Question 14

OBS
IDNYC is a ____
Fair Fares, ____

Answer 14

office of burial services

free identification card for all New York City

half-price transit fares for low-income New Yorkers

Question 15

Cash Assistance Additional Allowances

Additional Household Member
Need extra money for food
Housing and shelter-related needs
Work activity-related supportive services
Pregnancy
Catastrophic Loss
Camp Fees
Burial Allowance

Question 16

Tenant based CityFHEPS is tied to the ____in the household.

Project based CityFHEPS is tied to the ______.

Answer 16

applicant

apartment or rental unit

Question 17

The FHEPS program is a rent supplement administered by the City for families with ___ who receive ____ and have been ___ or are facing _____, who lost their housing due to a ___ situation, or who have lost their housing because of health or safety issues.

Answer 17

children

cash assistance

evicted

eviction

domestic violence

Question 18

FHEPS Part A provides a rent supplement for eligible families with children for up to ___, with the possibility of an ___ for ___, if the household maintains _____.

Answer 18

five years

extension

good cause

eligibility

Question 19

FHEPS A To Stay, for eviction prevention to allow families to _____.

Answer 19

remain in their apartments

Question 20

FHEPS A to Move is available to eligible families living in Human Resources Administration (HRA) and Department of Homeless Services (DHS) shelters who have been evicted within _____ of entering shelter and to all other eligible families within _____ of their _____.

Answer 20

twelve months

twelve months

eviction

Question 21

FHEPS Part A - Initial Eligibility

Will consider 1.___, 2. ____, 3. ____, and 4. ______.

FHEPS A To Stay and Arrears:

applications can request assistance for arrears under ___. If higher, participant must document _____ that FCDU can use to determine eligibility. (Policy Bulletin #22-04-ELI)

Answer 21

housing status
family composition
public assistance
residence

$20,000

extenuating circumstances

Question 22

FHEPS A To Move

Shopping Letters: If the potential applicant needs to search for an apartment, the FHEPS provider will issue either (i) Potential Eligibility for Family Homelessness and Eviction Prevention Supplement (HRA-146j) for DHS/HRA shelter residents or (ii) Potential Eligibility for Family Homelessness and Eviction Prevention Supplement (HRA-146k) for non- shelter applicants.

(iii) These two forms or “shopping letters” state that the named applicant is potentially eligible for the FHEPS program, subject to their locating an apartment and final approval of their FHEPS application. (iv) The forms specify the maximum rent for the apartment sought and provide a brief description of the FHEPS program. (v) The letters also list the documents that landlords and brokers must submit concerning an apartment rental and the rental incentives.