SSLIFE M2 Flashcards
(9 cards)
1
Q
A complex process of communication. There is purpose. It is focused, involuntary and
intentional.
A
listening
2
Q
4 verbal sign post
A
- Signals pointing to difference
- Signals of support
- Signals pointing to key concepts
- Signals of summarize
3
Q
3 issues in a team
A
- social loafing
- free rider
- polarization
4
Q
one member feels
he/she is doing more for
the project than the
other members
A
social loafing
5
Q
deliberately limits the
work the he/she puts in.
A
free rider
5
Q
leader or one of the members is a very persuasive talker so the team arrives with a sweeping decision
A
polarization
6
Q
Is a collection of individuals who are brought together by common interest or experience
A
group
7
Q
A group of individuals who share responsibility and are focused on a common goal
A
team
8
Q
4 note taking skills
A
- Evaluate note taking
skills. - Prepare before taking
notes. - Becoming an active
listener - Use an effective note
taking system.