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Flashcards in Study This Deck (71)
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1
Q

Laptop Problems

A

Battery Life

Limited Conectors

Hard to upgrade

Expensive

2
Q

Laptop Good

A

Convenicence

Same as desktop

Portable

Battery Life

3
Q

Trobleshotting

A
  1. Identify the problem
  2. Probablecause list
  3. Test
  4. Establish a plan to develop the sloution
  5. Verify full system functionality
  6. Document
4
Q

Storage

A

Floppy- 1.44MB- Miniberg

Tape

Flash/Thumb/Jump drive

USB Exterral SATA drive

CD-R, CD-RW- 800MB

DVD-R, DVD-RW- 4.7GB

BluRay- 25GB

5
Q

Security

A

start at the Door

6
Q

Security

Authenticate

A

Know- UN/PW

Are- Biometeics

Have- Card (RFID)

7
Q

Security Data

A

Backup

Raid- Redundancy

Clustering

8
Q

Malware

(Malicious Software)

A

Adware- popup

Virus- Human Interaction

Worm- Self replication

Trojon- Disgused as something desirable

Spayware- Keylogger (records keystrokes)

Phishing

9
Q

Firewall

A

Keep hackers out

Keeps people from going out

Block

  • port
  • IP address
  • Mac address
  • Domain
  • Content
10
Q

Anti-malware

A

McAfee

Norton

Grisoff-AVG

Avast!

Windows Defender

Avira

Trend Micro

Malware bytes

11
Q

Safety Produres

A

ESD Mat

Google

ESD wriststraps

Power off

Hair

Tie/Scard

Lifting with knees

Proper storage- AS bag

Discharge Capacitors

12
Q

Envioronmental Impact

A

MSDS

Humidity

Heat sources

Temperature (Cool & Dry)

Power Surge

Particulate Matter

13
Q

Communication & Professionalism

A

Leave Personal at home

Avoid People who gossip

Avoid Jargon/Slang

Patience

Listen- not interrupt

Don’t Argue/Trivialize/Condescend/Judge

Follow-up/Thanks

Documentation

14
Q
A

DVI

15
Q
A

VGA

16
Q
A

USB

17
Q
A

RJ-11

18
Q
A

RJ-45

19
Q
A

Molex

20
Q
A

Mini Berg

21
Q
A

p1 power

22
Q
A

sata power

23
Q
A

HDMI

24
Q
A

Firewire

25
Q

Which type of printer uses a ribbon?

A

Impact

26
Q

Which type of printer uses positive and negative charges?

A

Laser

27
Q

Which type of printer has the ink in the paper

A

Thermal

28
Q

Which type of printer boils the ink to get it in the paper

A

Inkjet

29
Q

What is the normal Aspect Ratio

A

4:3

30
Q

Name 3 Monitor connectors

A

VGA, HDMI, DVI

31
Q

What is a GPU?

A

Graphics Processing Unit

32
Q

What device will render the video?

A

The video card

33
Q

What does BIOS stand for?

A

basic input/output system

34
Q

Name 4 setting you might find in CMOS

A

Bootup Setting

Data and time

Look at ram

Look at harddrive

35
Q

The term______ refers to the speed at which different componets connect to the motherboard.

A

Bus speed

36
Q

What is the technical term for the static electricity discharfe that could harm electronic componets

A

ESD

37
Q

What loses it contents when you shut down the computer

A

RAM

38
Q

Which printer is the best solution for printing on multipart forms?

A

Impact

39
Q

Which is the most recent an d commonly used printer interface

A

USB

40
Q

The_____ bus connects the RAM to the CPU

A

Address

41
Q

What is the best practice to amek sure your data is safe?

A

Scheduled Backup

42
Q

Which of the following is a Layer 3 device

A

Router

43
Q

Which of the following is a Layer 2 device

A

Switch

44
Q

Which of the following is a Layer 1 device

A

Hub

45
Q

What are the connectors for Fiber-Optic called?

A

SC/ST

46
Q

What is the connector fot CAT 5 Ethernet Cable?

A

RJ-45

47
Q

What do you use as redundancy for you Hard Drives?

A

RAID

48
Q

What is it called when you get an email asking for you bank account number?

A

Phishing

49
Q

What is it when someone is recording you keystrokes?

A

Spy-ware

50
Q

This is a virus disguised as something alluring

A

Trojan

51
Q

What is to when you try to prove you are who you say you are?

A

Authentication

52
Q

Where does security start?

A

At the door

53
Q

What do you use to keep hackers off your network?

A

Firewall

54
Q

What do you use to block content from your employees

A

Firewall

55
Q

Wireless

A

Radio

Bluetooth

Infrared

Microwaves

56
Q

TCP/IP

A

IP address- 32 bit

57
Q

Class A

A

1-126

58
Q

Class B

A

128-191

59
Q

Class C

A

192-224

60
Q

Classless

A

CIDR,VLSM

61
Q

Subnet Mask

A

32 bit

62
Q

TCP/IP

Versions

A

IPv4 32

IPv6 128

63
Q

Protocols

DHCP

A

Auto IP address

64
Q

Protocols

TCP

A

Transmission control Protocols

65
Q

Protocols

SMTP

A

port 25

66
Q

Protocols

Pop3

A

port 110

67
Q

Protocols

telnet

A

port 23

68
Q

Protocols

FTP

A

port 21

69
Q

Protocols

HTTP

A

port 80

70
Q

Protocols

DNS

A

port 53

71
Q

Sharing

A

Communication, files, printer/fax, database, application