TMAAT Flashcards

(50 cards)

1
Q

Tell me about yourself

A

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2
Q

Tell me about yourself, focus on things not in your resume

A

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3
Q

Tell us what you know about United

A

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4
Q

Tell us what you know about Jetblue

A

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5
Q

What is diversity, what experience do you have with diversity?

A

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6
Q

TMAAT you provided outstanding customer service

A

.

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7
Q

TMAAT when you performed at your worst

A

Engineering Analysis- bulk code vs loop

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8
Q

TMAAT you used CRM to solve a problem

A

13K loss of utility hyds

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9
Q

One positive and one negative aspect of your job

A

I feel like I make a difference, QOL for family.

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10
Q

What is culture and what does it mean to you

A

Day to day atmosphere, culture driven by leadership and camaraderie. Company offers outstanding culture due to a strong shared goal, employee buy-in, camaraderie, and a sense of social responsibility in the community.

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11
Q

TMAAT you went out of your way for someone

A

POOJ training dets

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12
Q

TMAAT you made a decision that you instantly regretted

A

Bounce below 13K loss of hyds

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13
Q

TMAAT you used the core values of JetBlue

A

Wing loading, Cameron Walters, 2019.

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14
Q

What is the biggest challenge in your career

A

Work life balance

.

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15
Q

TMAAT you had a crew member or coworker who was uncooperative

A

Geoff pencilling himself in for IP syllabus.

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16
Q

TMAAT you went above and beyond to handle an unreasonable customer request

A

eTOLD .

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17
Q

Why are you leaving your current employer

A

Passion for flight and quality of life.

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18
Q

TMAAT you had to take a leadership role unexpectedly

A

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19
Q

TMAAT you had to resolve a problem with the help of others

A

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20
Q

TMAAT you had an unusual situation in the cockpit

A

.

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21
Q

TMAAT you had to intervene in a conflict between two other people

22
Q

TMAAT you saw someone break a policy or procedure

23
Q

What are two strengths and two weaknesses

24
Q

Out of all of the applicants why should we pick you

25
Tell me how you define outstanding customer service
.
26
Why UAL
.
27
TMAAT you saw a coworker struggling
.
28
TMAAT someone lost credibility in your eyes
.
29
TMAAT you had to work with someone you did not care for
.
30
TMAAT you did less than your fair share and how did you feel about it
.
31
Tell me about a time you had to operate under a rule, guidance, or SOP that you did not agree with
.
32
TMAAT you had to deal with change
.
33
TMAAT you learned something about yourself from talking to another person
.
34
TMAAT you failed to meet a goal
.
35
TMAAT you made a mistake or learned a lesson in the cockpit
.
36
What motivates you
.
37
TMAAT you had a problem to solve and had to convince others to follow you
.
38
TMA your best customer service day
.
39
TMAAT you had to offer constructive criticism to a coworker
.
40
TMAAT when someone declined your advice
.
41
TMAAT when something you said or did negatively impacted a coworkers
.
42
TMAAT that you feel you were treated unfiarly
.
43
TMAAT you were pressured to fly or do something I wasn't comfortable with
.
44
TMAAT you improved a process or organization
.
45
TMAAT a decision you made was questioned
.
46
WWYD if inflight and you receive a message that your aircraft is the target of a terrorist attack
.
47
When would you take controls from the captain
.
48
TMA your class failure/ low GPA
.
49
WWYD if your captain continually missed crossing restrictions
..
50
TMAAT a captain asked you to do something you were not comfortable with
.