Unit 1 - Controller Hardware Flashcards

1
Q

What operating system is used on ACE controllers?

A

IBM TCx Sky V1R4

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2
Q

What models of controllers does Kroger have?

A

C86/C77

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3
Q

How can you assist a tech identify which drive is C: and which is D:?

A

If a drive is pulled and the controller still boots normally, you’ve pulled the D: drive. This should not be done while the controller is on the network.

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4
Q

What is RAM?

A

Random Access Memory - Temporary memory storage of data you are currently processing

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5
Q

What is a SSD?

A

Solid-State Drive

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6
Q

What is a heat sink for?

A

Used to cool central processing units (CPU) or graphics processors.

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7
Q

What is NVRAM?

A

Non-volatile random-access memory - It is RAM that retains its information when power is turned off (non-volatile)

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8
Q

What is a motherboard also known as?

A

System board

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9
Q

How can you tell if a controller has an internal battery backup?

A

The number of power buttons on the chassis

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10
Q

What type of processor is found in the controllers?

A

Pentium

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11
Q

Can you swap a register for a controller?

A

No. Registers generally use Celeron processors and should not be used in controllers.

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12
Q

How can you determine what has “clean” power?

A

Orange outlets

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13
Q

What Divisions have APC Symmetras?

A

Fred Meyer and a few Smiths and larger Fry’s stores.

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14
Q

What is the difference between a “clean” role swap and a “dirty” role swap?

A

A dirty role swap is performed with the acting master and file server powered off and unplugged.

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15
Q

How long will a UPS keep a store’s systems running?
A: 6 hours
B: 30-45 seconds
C: A day
D: 30 minutes

A

B

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16
Q

What is the difference between the MC and the CC?

A

MC is the acting master/file server and the CC is the alternate master/file server.

17
Q

Where is the FC located?

A

Generally in the Fuel center, but some sites may have it in the main store.

18
Q

When should you never attempt a role swap?

A

If there are network issues present.

19
Q

What network topology has each network host connected to a central hub with point-to-point connection?

20
Q

What network hardware forwards data packets between computer networks?

21
Q

What is the AA and the BA?

A

OSR AA is the store’s main router and converts the T-1 phone circuit and functions as a firewall. The OSR BA is the backup with a 4G backup internet connection.

22
Q

What is the limit of copper cabling?

A

100 Meters

23
Q

The SDI is an example of a ____ for Quevision.

24
Q

What VLAN is POS and Fuel in?

25
Which segment in TUNA would you find the POS controllers?
POS and Fuel
26
What is DHCP?
Dynamic Host Configuration Protocol - is used for configuring IP addresses, telling devices where to download configuration files and find configuration servers.
27
What would you check if a register will not load past PXE or U003?
The network
28
What is ACECSMLL? What page is it located on?
Checkout support, found on page 1. This application collects all the data from the registers, shows the processing of data and keeps the controller up to date.
29
What is the background app for the store close?
ACEACSCL
30
Which background app would you check if the store was getting "floor limit 2 exceeded"?
ACEAPSSR
31
What application is BINTRFCE used for?
Veribalance
32
What application updates loyalty programs?
KROLYMNL
33
What are some applications that would be affected if DIFSRVC was not running?
Returns Management, Quevision and MethCheck.
34
What is POSHUB needed for?
This process is needed to run orders through for Pickup.
35
Which controllers should have FuelServices running?
The FC and CC