Unit 3 (3.3, 3.7, 4.2) Flashcards

(41 cards)

1
Q

Revenue

A
  • The income received from the sale of a good and service
  • Total revenue = price x quantity sold (or P x Q)

E.g. Johnson Java sells coffee for €3 a cup aand sell 600 cups a week
Revenue = 3 x 600 = €1,800 a week

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2
Q

Revenues Streams

A
  • The income a business gets from different business activities

Pros and Cons Revenue Streams:

  • Allow the business to generate extra revenue and profit
  • Don’t have to rely on one source of revenue as much
  • May distract the business from its core purpose
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3
Q

Fixed Costs

A

Costs that do not vary with output in the short run

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4
Q

Variable costs

A

Costs that increase as output increases

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5
Q

Total Costs and Profit Calculations

A

Total Costs = Fixed Costs + Variable Costs
Profit = Revenue - Total Costs
Profit = Revenue - Fixed Costs - Variable Costs

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6
Q

Cashflow Forecast

A

A statement that shows the expected cash a business expects to receive and pay out over a period of time

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7
Q

Examples of Cash Inflows

A
  • Sales revenue
  • Owner’s capital
  • Loans
  • Sale of Fixed Assets
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8
Q

Example of Outflows

A
  • Rent
  • Wages
  • Purchase of inputs and materials
  • Utility payments (water, electrical bills…)
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9
Q

Cashflow Forecast Structure

A

A. Opening Balance
B. Cash inflows
C. Cash outflows
D. Net monthly cash flow (B - C)
E. Closing balance (A + D)

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10
Q

Difference between profit and cash flow

A

Profit = Revenue - Total Costs
Cash Flow = Cash Inflows - Cash Outflows

The main difference between profit and cashflow is timing

Cash might be collected from customers at the end

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11
Q

Direct Costs

A

Costs that can be clearly identified with production of each unit of production or a project

Costs of meat in hamburgers

Costs of Business teacher in Business education

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12
Q

Indirect/Overheads

A

Costs that don’t contribute to production but keep the company going

  • Promotional expenditure in a supermarket
  • Cost of cleaning a school or business
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13
Q

Capital Expenditure

A

Spending to purchase fixed assets:

  • Factories
  • Machinery
  • Vehicles - e.g delivery trucks
  • Furniture

Usually, will last more than 1 year
The main purpose is to drive growth in the business

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14
Q

Revenue Expenditure

A

Spending on the day-to-day costs of running the business:

  • Utility bills, e.g. electricity and water
  • Employee salaries
  • Office supplies
  • Rent
  • Insurance

Paid daily, weekly or monthly
Not being to pay these is bankruptcy

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15
Q

Working capital

A

Funds/money available for the day - to - day running of the business

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16
Q

Liquidity

A

How quickly assets can be turned into cash

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17
Q

Working capital cycle

A
  • The period of time from buying inputs to receiving cash from sale
  • The longer this time period is, the longer it takes it collect cash from selling goods/services
18
Q

Examples of Business Investment

A

E.g. Spending on fixed assets (capital expenditure)
E.g. new factory, Research and development

19
Q

The relationship between investment, profit and cash flow

A

Investment:

  • Large amount needed - buying assets, advertising, production

Profit:

  • Investment should lead to higher future profits

Cash:

  • Large outflow at the beginning to pay for investments
  • Followed by regular small cash inflows as profits increase
  • Business needs to manage cash flow in the short run
20
Q

Strategies for dealing with cash flow problems

A

Improving cash inflows:

  • Sell assets (e.g. machinery, patents)
  • Short term promotion (e.g. discount)
  • Improve credit terms - e.g. reduce trade credit to customers from 60 days to 30 days - collect cash from sales quicker
  • Any Sources of Finance - e.g. bank loan, share capital, crowdfunding

Reduce cash outflows:

  • Finding cheaper suppliers
  • Delay payments to creditors - e.g. ask to increase trade credit ot suppliers from 30 to 60 days
  • Delay spending on capital equipment (or lease)
  • Cut unnecessary overheads
  • Reduce stock (inventory of inputs and finished goods)
21
Q

Marketing Planning

A

The process of identifying the marketing goals of a business and what strategies they will use to achieve those goals

22
Q

Marketing Plan

A

Marketing Objectives
- E.g. increase market share

Marketing Strategies
- E.g. target new customers

Target Market
- Might be expanded

Market Research
- Are we going to do market research ourselves?
- E.g. main competitors, customers needs

Marketing Budget

23
Q

Mass Marketing

A
  • When a business aims to sell a product to all consumers in the market

An undifferentiated strategy - i.e. does not target anyone in particular
- Education market - targets all students, appeal to everyone

24
Q

Niche Marketing

A
  • When a business focuses on a specific and well-defined target market or part of the market

A differentiated strategy - i.e. is aimed at certain consumers
- Produce pencil for art students or architecture students

25
Product Differentiation
Ways in which your business’s product are **different** to the competitors
26
USP
Any aspect of the business that makes it appear **different to the competitors** in the mind of the consumers * The best/cheapest * Well-known slogan/advert * Only business in the area * The first/original * The shopping experience (IKEA) * Home delivery
27
Market Segmentation
**Breaking** a market into **different parts (segment)**, where consumers in each segment have **similar characteristics**
28
Demographic Segmentation
* Age * Gender * Race * Religion * Martial Status * Education * Income * Language
29
Geographic Segmentation
* Local tastes * Local culture * Climate * Urban/rural * Population density
30
Psychographic Segmentation
* Lifestyle * Hobbies and interests * Values * Motivations
31
Product Position Maxtrix (PPM)
* Shows **customer perceptions of product or brand** compared to competitors Identify 2 key characteristics important to consumers * Often price and quality * But could be anything that makes sense
32
Reasons to do PPM
**Gain information on the market** **Finding gaps in the market** * Discovering a gap in the market * Less competition when we enter the market segment **Repositioning** * When a business try to change the perception that customers have of their product **Creating a product portfolio** * Have a range of products that target different segments of the market * Then your products don’t compete for the same customer
33
Pros of Product Differentiation
* Better brand image * Increased brand loyalty * Can charge higher prices * More resistant to changes in the market
34
Cons of Product Differentiation
* Higher marketing costs * Can be copied by competitors * Might limit the potential audience
35
Pros of Mass Marketing
* More potential customers and higher sales * Higher brand recognition * Lower costs as higher production leads to economies of scale
36
Pros of Niche Marketing
* Product is design for its customers so **brand loyalty** * **Less competition** so can **charge higher prices** for specialized products * Can **specialize** and **focus** **on** your **target customers** * In general, small/new firms will use niche marketing * With success they may move more into the mass market
37
Causes of cash flow problems
* Unprofitable business * Giving too much trade credit to customers * Expanding too quickly * Spending too much on expansion * Having too much stock * Cash is tied up in stock and it takes time to sell * Seasonal demand problems
38
Economy products (PPM)
Low price, Low quality
39
Bargain products (PPM)
Low price, High quality
40
Cowboy Products (PPM)
High price, Low quality
41
Premium Products (PPM)
High price, High quality