Verification - Final

Question 1

If the donor asks why the donation is not tax deductible on a PAC, what do you press?

Answer 1

77

Question 2

If the donor states they are disabled, what do you type in the employer box?

Answer 2

Disabled

Question 3

If the donor states they are retired, how do you skip over asking for their employer?

Answer 3

Ctrl2 Ctrl2

Question 4

If the donor asks why we need their employer/occupation what key do you press?

Answer 4

91

Question 5

Some customers provide their entire address (street,city,state,zip code) all together. If you can verify or update without having to ask again for this information, what key to NAVIGATE past?

Answer 5

Ctrl

Question 6

What key do you hit if the donor requests a refund?

Answer 6

45