Verification - Melissa Data Final Flashcards
(6 cards)
1
Q
If the donor asks why the donation is not tax deductible on a PAC, what do you press?
A
77
2
Q
If the donor states they are disabled, what do you type in the employer box?
A
Disabled
3
Q
If the donor states they are retired, how do you skip over asking for their employer?
A
Ctrl2 Ctrl2
4
Q
How many times can you ask the donor for a single piece of information?
A
Twice
5
Q
How many times can you attempt to process a CC?
A
Twice
6
Q
After asking for the expiration date you press 2 what will the script ask?
A
Will ask the donor to bump their donation by $5, $10 or $15