Week 2 Individual behaviour, Personality and Values Flashcards Preview

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Flashcards in Week 2 Individual behaviour, Personality and Values Deck (62):
1

The MARS Model of Individual Behaviour is based on

Motivation
Ability
Role Perceptions
Situational factors

2

The Internal forces that affect a person’s voluntary choice of behaviour:
-Direction
-Intensity
-Persistence

Motivation

3

_____ refers to Natural _____ and learned capabilities required to _____ complete a task

Ability, aptitudes, successfully

4

______ ______ are the beliefs about what behaviour is required to achieve the desired results:
-Understanding what tasks to perform
-Understanding relative importance of tasks
-Understanding preferredbehaviours to accomplish tasks

Role Perceptions

5

_____ _____ are the environmental conditions beyond the individual’s short-term control that constrain or facilitate behaviour
Time
People
Budget
Work facilities

Situational factors

6

What are the 5 types of Individual behaviour in the workplace?

1 Task performance
2 Organisational citizenship
3 Counter-productive behaviour
4 Joining/staying with the organisation
5 Maintaining attendance

7

Task Performance

Goal-directed behaviours under the individual’s control that support organisational objectives

8

Task performance _____ transform _____ materials into goods and services, or support and maintain these _____ activities

behaviours, raw, technical

9

What behaviours refer to various forms of cooperation and helpfulness to others that support the organisation’s social and psychological context

Organisational Citizenship Behaviours

10

Counterproductive Work Behaviours are

Voluntary behaviours that have the potential to directly or indirectly harm the organisation

11

Employee retention is essential for all the other performance-related behaviours to occur
and is the behaviour called

Joining and Staying with the Organisation

12

Maintaining Work Attendance

Managing presenteeism and absenteeism and ensuring that work attendance is related to job satisfaction and motivation.

13

attending scheduled work when one’s capacity to perform is significantly diminished by illness and other factors

Presenteeism

14

_____ is related to dissatisfaction, organisational policy, norms and the person’s values and personality

Absenteeism

15

What is relatively enduring pattern of thoughts, emotions and behaviours that characterise a person, along with the psychological processes behind those characteristics

Personality

16

External traits: observable behaviours
Internal states: thoughts, values, etc. inferred from behaviours
Some variability, adjust to suit the situation
are defined as

Personality in Organisations

17

What shapes our individual personalities

Nature versus Nurture of Personality

18

Nature refers to our

genetic or hereditary origins

19

Nurture refers to the

person’s socialisation, life experiences and other forms of interaction with the environment

20

What are the 5 factors of the CANOE personality model

Conscientiousness
Agreeableness
Neuroticism
Openness to Experience
Extroversion

21

People who are careful, dependable and self disciplined possess traits in line with

Conscientiousness

22

Agreeableness are people

Who are courteous, good natured, empathic and caring possess traits in line with Agreeableness

23

People who are anxious, hostile ad depressed possess traits in line with

Neuroticism

24

Openness to Experience

People who are Imaginative, creative, curious and sensitive possess traits in line with Openness to experience.

25

People who are outgoing, talkative, sociable and assertive possess traits in line with

Extroversion

26

Five-Factor Personality and Organisational Behaviour represent

Most personality traits

27

Studies report fairly strong associations between personality and several workplace behaviours and outcomes:

Performance
Motivation
Organisational citizenship

28

MBTI stands for

Myers-Briggs Type Indicator

29

MBTI covers

-Extroversion versus introversion
- Sensing versus intuition
- Thinking versus feeling
- Judging versus perceiving

30

Collecting information through senses versus through intuition, inspiration or subjective sources explains what facet of MBTI

Sensing versus intuition

31

Thinking versus feeling explains what facet of MBTI

Processing and evaluating information
Using rational logic versus personal values

32

Orienting self to the outer world
Order and structure or flexibility and spontaneity explains what facet of MBTI

Judging versus perceiving

33

Competencies are

skills, knowledge, aptitudes and other personal characteristics that lead to superior performance

34

Personality Constellations

Resilience
Self-efficacy
Dark Triad

35

The ability to overcome and learn from adverse experiences in the workplace is known as

Resilience

36

Self-efficacy is

a person’s belief that he or she can successfully complete a task

37

What is known as a constellation of personality traits that increases the use of influence tactics and leads to counterproductive work behaviours

Dark Triad

38

- Self-reports are not a valid measure
- Personality is a relatively weak predictor of a person’s performance
- Personality instruments may unfairly discriminate against specific groups of people
- Personality testing might not convey a favourable image of the company
are all

Caveats About Personality Testing in Organisations

39

Values in the Workplace enforce _____ , evaluative beliefs that guide our preferences, and define _____ or _____, good or bad and create a ____ system
that is a hierarchy of values


, Stable, right, wrong, Value

40

Schwartz’s Values Model's 10 categories

Universalism
Benevolence
Conformity
Tradition
Security
Power
Achievement
Hedonism
Stimulation
Self-direction

41

Schwartz’s Values Model's reduced further to 2 bipolar dimensions 1

1 Openness to change: motivation to pursue innovative ways, and its opposite
Conservation: motivation to preserve the status quo

42

Schwartz’s Values Model's reduced further to 2 bipolar dimensions 2

2 Self-enhancement : motivated by self-interest, and its opposite.
Self-transcendence : motivation to promote welfare of others and nature

43

Values and Behaviour includes _____ behaviour that is usually consistent with _____, but conscious behaviour is less so because values are ______ constructs

Habitual , values, abstract

44

Decisions and behaviour are linked to values when we are mindful of our _____ and we have _____ reasons to apply values in that situation

values, logical

45

What is the cross-cultural value describing the degree to which people in a culture emphasise independence and personal uniqueness?

Individualism

46

What refers to a cross-cultural value describing the degree to which people in a culture emphasis duty to the groups to which they belong and to group harmony

Collectivism

47

Power distance refers to

The degree to which people in a culture accept unequal distributions of power in a society.

48

The degree to which people tolerate ambiguity

uncertainty avoidance.

49

achievement-nurturing orientations reflects

a competitive versus cooperative view of relations with other people

50

Ethics refers to the

study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad

51

Honesty/ethics is the most important characteristic

that employees look for in a leader

52

What are the 5 cross-cultural values

Individualism
Collectivism
Power distance
Uncertainty avoidance
Achievement orientation.

53

What are the 3 ethical principles

Utilitarianism
Individual rights
Distributive justice

54

Utilitarianism

Greatest good for the greatest number of people

55

Individual rights

Fundamental entitlements in society

56

Distributive justice

People who are similar should receive similar benefits

57

Name the 3 Influences on Ethical Conduct

Moral intensity
Ethical sensitivity
Situational influences

58

Moral intensity

Degree that an issue demands the application of ethical principles

59

A personal characteristic that enables people to recognise the presence of an ethical issue and determine the relative importance.

Ethical sensitivity

60

Situational influences

Competitive pressures and other situational conditions that affect ethical behaviour

61

Ethical code of conduct
Ethics training
Ethics hotlines
Ethical leadership and culture
all

Supporting Ethical Behaviour

62

What are the 5 main types of workplace behaviour

1/ task performance;
2/ organisational citizenship;
3/ counterproductive work behaviours;
4/ joining and staying with the organisation; and
5/ maintaining work attendance are the 5 main types of