Why is History so Important?
- 70-80% of diagnoses can be made from ___ alone
- 90-100% of diagnoses can be made when __ __ is added
- Diagnostic tests often ____ what is found during HP (2)
- The skills necessary to perform HP are the ____ of clinical practice
- History
- Physical exam
- Confirms (lab, radiology)
- Foundation
Keys to obtaining a good health history
1) Ask ___ question at a time
2) Move from ___ ended to ___ questions
3) Be _____ in asking questions so that you can get a ____ response
4) Offer _____ choice answers
5) Clarify when patient uses general terms such “I felt ____”
6) Use ___ language or words to encourage the patient to elaborate 7) _____ what the patient said
1) one
2) open to focused
3) specific, graded
ex) “how many stairs before you become SOB”
4) multiple
ex) “describe the pain is it pounding, aching, stabbing”
5) “funny” 6) body 7) Review
Communication is key to obtaining a good heath history
2 types of factors
Internal Factors
External Factors
Internal factors of communication
Liking others
Empathy
Ability to listen
External factors of communication
Ensure privacy
Refuse interruptions
Physical Environment (too hot or cold in room)
Dress (can have them stay in regular clothes for a bit)
Note Taking (don’t be rude, you can say excuse me I just want to make sure I got this down)
Nonverbal skills of communication
Physical Appearance
Posture - ex) arms crossed
Gestures - ex) on your phone, body language
Facial expression
Eye Contact
Voice and Touch - ex) if someone was just sexually assaulted obvs don’t touch them, but if they just lost someone then maybe you can touch
Verbal skills of communication
Open ended questions
Wait for response
Use closed or directional questions
Avoid asking more than one question at a time
Choose your responses (facilitation, silence, empathy, clarification, confrontation, explanation) - ex) Confrontation not to argue but if child has asthma and you smell smoke on parents clothing
Ten Traps of Interviewing
1) Providing ____ assurance
2) Giving unwanted _____
3) Using a____
4) Using a_____ language
5) Using professional _____
6) Using l____ or b____ questions
7) ____ too much
8) Int______
9) Engaging in d____
10) Using “___” questions
1) False
2) advice
3) authority - ex) I am the doctor
4) avoidance
5) jargon
6) leading or biased - ex) obtaining sexual hx -> who’s your gf? instead do you have a sexual partner
7) talking
8) Interrupting
9) distance
10) “why” - ex) why do you smoke? why do you eat too much?
Types of Visits (4)
Well Exam/Physical
New Visit
Acute/Episodic
Follow up
Types of Acute Visits (4)
Problem focused
Extended Problem focused
Detailed
Comprehensive
Problem Focused =
limited to one system or simple problem, ie follow up ear infection
Extended Problem Focused
Involves more than one system low complexity medical decision making
Detailed
Multiple systems and problems moderate complexity of medical decision making
Comprehensive
Multiple systems and data points highly complex level of clinical decision making
Well Physical Exam
1) Performed ____ or for a ___ pt in primary care setting
2) Provides _____ and personalized knowledge about pt
3) _____ pt-clinician relationship
4) Identifies causes of pt’s ____
5) Allows for health promotion through ___ and counseling
6) Develops proficiency in the essential ____ or ____ exam
7) Consists of (4)
1) annually, new
2) fundamental
3) strengthens
4) concerns
5) educating
6) skills, physical exam
7) Health History, Physical Exam, Assessment, Plan
SOAP
Subjective: what pt or family tells you
Objective: what you observe in physical exam and diagnostic testing
Assessment: what you think is going on
Plan: what you intend to do
World of EMR
Subjective (3)
Objective (2)
Assessment
Plan
Chief Complaint, History of Present Illness, ROS
Physical Exam, Labs/Testing
Obtaining a History: Identifying data
- Name
- Age
- Sex/Gender
- Race/Ethnicity
- Place of birth
- Marital Status
- Occupation
- Reliability (poor historian?)
- Source of information
- Referral (if referred from another, can send back notes to main provider)
Health History -Consists of Identifying Data
1) Chief _____
2) Hx of _____ illness
3) _ _ _
4) ____ Hx
5) P____/S_____ Hx
6) Review of _____
1) Complaint
2) present
3) PMH
4) Fam
5) Personal/Social
6) ROS
Chief Complaint
Diagnostic?
- Represents primary reason for seeking medical attention
- By convention, it is stated in the patient’s words and written in quotation marks
- May include short statement on duration
It is NOT** diagnostic
Hx of Present Illness Consists of (2)
Detailed evaluation of pt’s symptoms*** SUBJECTIVE DATA
HPI Symptoms
1) Well Person:
2) Ill Person:
3) Written in ______ language, in ____ order
4) The goal is to elicit and intelligent, _____, and sequential _____ of the pt’s illness or perhaps current state of health
5) You will include __ key points of information referred to as an analysis of a Symptom Mneumonic (2)
1) Short statement about their general health
2) Succint chronological account of their CC
3) subjective, chronological
4) logical, account
5) 8 (OPQRST, OLDCART)
Medical History includes (5)
Medication - OTC, prescription, herbal meds? bring meds to office
Immunizations - adults and peds
Allergies - specific reactions, document food, insect and environmental factors
Alcohol/Drugs - frequency, amount, type, duration
Tobacco use - type, duration (pack year), when they quit
O P Q R S T
Onset
Provocative or Palliative
Quality or Quanitity
Reign or Radiation
Severity Scale/Site
Timing
O L D C A R T
Onset
Location
Duration
Character
Associated/Aggravating Factors
Radiation
Timing
Past Medical History
Childhood illnesses
Adult illnesses
Immunizations
Screening tests (mammo, colonoscopy)
Women: obstetric/contraceptive hx
Hospitalizations (dates)
Surgeries (dates, procedures)
Accidents or injuries
Psych Hx
Personal/Social History
Living Situation
Relationship Status
Education level
Employment
Sleep
Safety measures
Religious beliefs
Life style habits (smoking, alcohol, drugs, sleep)
Exercise
Diet
Pediatric Health History (4)
Maternity Hx - complications w pregnancy?
Birth Hx - full term, pre-mature, complications at birth, vaginal or c-section, induced/natural/spinal
Developmental Hx - met developmental milestones
Bottle or Breastfed?
Older Adult Functional Assessment (2)
ADL’s
IADL’s
ADLs
Transfer
Toileting
Continence
Bathing
Dressing
Feeding
Instrumental ADLs
Using telephone (cell phone, even life alert?)
Traveling
Shopping
Preparing meals
Doing housework
Manage meds
Manage money
Complete history ends with?
ROS
ROS =
An inventory of body systems used to uncover signs and symptoms not directly expressed by patient (if covered in HPI, not usually in ROS)
Each question in ROS usually starts with?
How to document ROS?
Have you ever had any….
Pt reports, Pt denies
Head to Toe
Constitutional (weight loss/fever)
Neuro
HEENT
CV/PV
Respiratory
GI/GU
GYN/Sexual
MSK
Skin
Endocrine
Heme/Lymph
Allergic/Immunologic
Psych/Sleep
Additional Assessment Factors
1) G___ and D______
2) E_____ status
3) C____, R_____ and S____ background
4) Performance of ____
5) Patterns of C_____
6) Client/patient p____ and s____ with his or her health ____
7) “Anything you would: “
1) Growth, Development
2) Emotional 3) Cultural, Religious, SES 4) ADLs 5) Coping 6) Perception, Satisfaction, status 7) “Anything you would like me to know that I have no asked about”
Ending the Health Hx
1) End of the ____ data
2) Next phase is? - will be focused or comprehensive depending of visit reason
3) Beginning phase of what starts here?
4) Or in the event of a well visit: developing a? (3)
1) Subjective
2) PHYSICAL EXAM*
3) Diagnostic reasoning
4) Problem list (nutrition, sleep, health maintenance)
Physical Exam
Enhancing your power’s of _____* (nurse’s ___ feeling)
Observation* (Gut feeling)
- learning physical exam techniques is all about becoming a better observer
- skilled clinical has enhanced power of observation and knowledge to use these observations in care of pts
Assessment Techniques (4)
Inspection
Palpation
Percussion
Auscultation
Inspection
Concentrated and active looking
Provides enormous amount of information
Least mechanical but yields most physical signs
Palpation
Use diff parts of hands
Light vs. Deep palpation
Percussion
Indirect percussion - stationary hand
Striking hand
Auscultation
Fit the quality of stethoscope
Diaphragm and Bell
Eliminate confusing artifacts
Complete Physical Exam Includes
General Survery/Function
Neuro/Psych
Skin/Hair/Nails
HEENT
Neck
CV/PV
Respiratory Breast/Axilla
GI/Rectal/GU/Urinary
MSK
Clinical Decision Making
1) ____ approach to pt care, provides a consistent _____
2) Move from ____ to ____ data collection
3) Compilation of:
4) Use a ___ health assessment approach if possible
5) A complete and accurate ____ database is essential
1) Systematic, structure
2) General to Specific
3) Differential Diagnoses
4) Comprehensive
5) History
Clinical Decision Making
Routine Decisions ie)
Complex Decisions ie)
Earaches, sore throats, annual exams
21 yr old female w abdoinal pain
- History
- Physical (pelvic/rectal/abdominal)
- Lab (urine dipstick, culture, HCG, wet mount, gonorrhea, chlamydia and CBC)
Steps in CDM (7)
1) Identify the patient problem
2) Assess: collect history and physical data
3) Formulate competing diagnoses (differential)
4) Order diagnostics
5) Select diagnosis
6) Develop treatment plan
7) Implement and Evaluate: Follow up
CDM Step 3) Formulating Competing Diagnoses
- S___/S___
- ___-related illness
- E_____ trends of disease
- Illnesses common in the _______
- F_____ diseases
- T____ course of illness
- ______ likelihood of a given disease
- Signs/Symptoms
- Age
- Epidemiologic
- Community
- Familial
- Time
- Statistical
CDM Step 4) Order Diagnostics
Things to take into consideration when ordering tests
- What is the ____ and _____ of the test?
- What ____ will the test provide?
- Will I treat the patient _____ based on the ____
- Is the diagnostic ___ the ____?
- specificity, sensitivity
- data
- differently based on results
- for the disease
Benefits of Laboratory Tests
1) Screening
- Identify ____ _____ for disease
- Detect occult disease in _______ persons
2) Diagnosis
- Assists in _____ diagnosis
- Assists in differential diagnosis of _____ possible disease
3) Patient Management
- Evaluate ____ of disease
- Estimate p_____
- Helps to m_____ course of disease
- Detect disease r______
- Select _____ and a____ dosages of therapy
- risk factors
- asymptomatic
- early
- various
- severity
- prognosis
- monitor
- drugs, adjust
Disadvantages of Diagnostic Tests
- Tests can be _____
- Some tests carry a risk of _____ or _____
- Some can cause d______ to pts
- Results of a diagnostic test have ____ for further ___ by further ____ or follow up
- May classify a healthy pt as diseased based on:
- expensive
- morbidity, mortality
- discomfort
- implications, care, testing
- fale positive
Interpreting Tests
- Lab tests are not perfect. The best tehy can do is affect what we think is the _____ of some outcome
- Does a positive test guarantee the patient has the disease and does a negative test ensure absence of a disease?
- probability
- NO does not guarantee
Sensitivity
=
- ____ ____ Rate
- __/(__+___)
- “_____ disease”
The proportion of truly diseased persons in the screened population who are identified as diseased by the screening test
- True Positive
- TP/(TP + FN)
- “Detecting disease”
Specificity
=
- ____ ____ Test
- __/(__+__)
- “Identifying _____”
The proportion of truly non-diseased persons
- True Negative
- TN/(TN + FP)
- “Healthy”
Selecting a Diagnosis
- Select the _____ b___ diagnosis
- C____ clues to see ____
- As skills develop, _____ of ____ problems will be integrated
- At this point, may decide to ____ colleagues or refer
- single best
- cluster, patterns
- management, multiple
- consult
Treatment Plan
- Utilize both ____ and ____ knowledge
- The plan must include:
- nursing, medical
- What is to be done
- How is it to be done
- What and who is to do it
- When is it to be done
- For how long is it to be done
Plan
- Diagnostic:
- Therapeutic:
- Patient Education:
- Referrals:
- Follow up:
- What diagnostic tests are you ordering to be completed outside of the visit
- what prescriptions or medications are you ordering, must include name, dose, duration
- what education/counseling did you provide
- who are you sending them to for evaluation and treatemtn
- when are you going to see them again
Prescription Writing
A Valid Prescription includes
- ______ name
- ___, ____, A_____
- _____ name, ______ #, and ____ #
- Name of ____ (brand or generic) with a ____ dosage
- Sig: a____, r_____, f_____
- ______ amount
- Patient’s
- Age, DOB, Address
- Prescriber’s, License, DEA
- Drug, unit
- Amount, Route, Frequency
- Dispense
Problem Lists Include
- A firmly established _____
- A ___ symptom of physical finding or unknown etiology or significance (fatigue)
- Unexpected or new findings revealed by ___ tests (low iron)
- P_____ or S_____ difficulties (recovering ETOH)
- ___ factors for serious conditions
- Factors crucial to ____ for ___ term
- Diagnosis
- New
- New by Lab
- Personal, Social
- Risk
- Remember, long
Oral Case Presentations
- The logical flow emerges from a good workup and write up
- Pt info-addressograph plate if available
What is the flow?
- Intro sentence
- CC and duration
- HPI
- PMH
- Allergies/Meds
- ROS
- Physical findings
- Lab tests
- Brief two sentence summary
Ambivalence
The unresolved conflict between pros and cons, and leads to continued engagement of a behavior
What is the principal impediment to change? (of bad health behaviors)
Persistent Ambivalence
The Stages of Change
Stages Involved in Behavior Change
1) Identifying the _______
2) Identifying the _______
3) D____ a ch_____
4) Feeling _____ about a change
5) _____ it!
1) behavior
2) problem
3) desiring change
4) confident
5) doing
Motivational Interviewing Background
- First described in the 1980’s by William Miller and Stephen Rollnick, two _____ who had experience treating ______
- Spirit or ______ of MI and behavior change considered most important
- psychologists, alcoholism
- philosophy
Goal of Motivational Interviewing
- Finding out which ____ the patient is at, and addressing the _____ specific to their stage
- Have the patient articulate their “___” and “___” so they can better process and ultimately ____ the _____ between them
- E____ and E_____ the patient to take steps toward ____ by _____ their strength as well as the centrality of their initiative in _____ change
- stage, concerns
- “pros”, “cons”, resolve, conflict
- Empathizing, Empowering, change, affirming, lasting
A common way of assessing as well as cultivating confidence or importance is the use of?
_____ can help pts verbalize and process their ambivalence further
Use of scales
Scales
“On a scale of 1-10 how important do you think it is for you to quit smoking?” (9/10)
“On a scale of 1-10, how confident are you that you can quit smoking?” (4/10)
Once the patient gives scaled scores to questions, what do we do?
- Affirmations
- Reflecting pros and cons
- Look for patient driven strengths
Give examples of each
“Why did you give yourself a 4 instead of 2?
“I am impressed that you have been trying to quit despite all the stress you are going through”
“So, it is important for you to smoke in order to deal with the stress in your life, but you also wish you could quit in the interest of your child’s health”
“What would make you go up to a 6 or 7?”
Motivational interviewing, what do you do with resistance?! (3)
-
“Roll” with resistance
- ex) “Yes it does seem that you’ve been smoking for quite some time and your child’s asthma has only recently been flaring up.”
-
Empathize with the patient
- ex) “It sounds like many of us have not been telling you what you should do and we’re not listening to what you would like to do for your child”
-
EMPOWER the patient
- “You know, its up to you what you like to do with your daughter’s medication- after all you are mohter” (as long as mother is not endangering daughter’s health)
Motivational Interviewing
You can try using a Decisional Matrix
Motivational Interviewing is what type of philosophy?
Patient centered Philosophy!
Final Thoughts on Motivational Interviewing
- What type of tone and attitude helps patients be more open about their “pros” and “cons”
- Focus on the ____ of the patient: ie. don’t address confidence issues if the patient isn’t interested in changing their behavior
- What should we dismantle?
- NON-JUDGEMENTAL!
- stage
- Assumption that we have FAILED if pt doesn’t make decisions toward change at each visit