1
Q
What do ombudsmen do?
A
Investigate and resolve complaints about organisations and government bodies
2
Q
What do ombudsmen encourage?
A
Good practice in the way complaints are handled
3
Q
What is one of the ombudsmen most powerful outcomes?
A
They publish (e.g to national press) the way in which a local authority has failed to honour its obligations
4
Q
What is an example of an ombudsmen?
A
Financial ombudsmen
Business Law
flashcards
Decks in class (92)
# Cards
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Week 1 - Development of English Law4
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Week 1 - Public or Private?4
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Week 1 - Sources of Law in England and Wales8
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Week 1 - Criminal Law5
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Week 1 - Civil Law5
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Week 1 - The UK's Constitution10
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Week 1 - Essential Features of the Constitution3
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Week 2 - EU Law and its Impact on the UK2
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Week 2 - How Does EU Law Work Today in England and Wales4
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Week 2 - 2024 and EU Law in the UK3
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Week 2 - Sources of English Law4
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Week 2 - Parliament8
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Week 2 - Number of Statutory Instruments6
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Week 2 - Stages of a Bill14
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Week 2 - Delegated Legislation10
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Week 2 - How are Statutes Interpreted5
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Week 2 - Judicial Principles of Statutory Interpretation9
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Week 3 - Case Law5
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Week 3 - Ratio Decidendi5
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Week 3 - The Court Hierarchy7
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Week 3 - Courts6
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Week 3 - Civil Courts in Order10
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Week 3 - County or High Court? Civil6
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Week 3 - County Court Tracks8
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Week 3 - Advantages of the System of Judicial Principles6
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Week 3 - Case Pairs2
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Week 3 - Human Rights & Business4
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Week 3 - European Court of Human Rights10
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Week 3 - Article 35 of the ECHR5
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Week 3 - Alternatives to the Courts for a Civil Case6
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Week 3 - Arbitration7
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Week 3 - Adjudication4
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Week 3 - Mediation6
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Week 3- Conciliation4
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Week 3 - Ombudsman4
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Week 4 - What is a Contract5
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Week 4 - Types of Contract4
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Week 4 - The Offer11
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Week 4 - Carlill v Carbolic Smoke Ball Co. (1893)6
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Week 4 - Termination of a Contract10
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Week 4 - Acceptance of an Offer8
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Week 5 - Methods of Communication - Modern Issues6
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Week 5 - Acceptance and Time2
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Week 5 - Void and Voidable Contracts2
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Week 5 - Consideration6
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Week 5 - Rules Governing Consideration12
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Week 5 - Promissory Estoppel8
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Week 5 - Privity of Contract3
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Week 5 - Intention to Create Legal Relations3
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Week 6 - Certainty of Terms6
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Week 6 - Enforceability of Contracts2
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Week 6 - Minors4
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Week 6 - Mental Incapacity Act 20054
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Week 6 - Intoxication and Illegality3
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Week 6 - Mistake9
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Week 6 - Misrepresentation13
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Week 6 - Remedies for Misrepresentation6
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Week 7 - Terms and Representations4
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Week 7 - How Terms are Incorporated into Contracts4
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Week 7 - Types of Terms11
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Week 7 - Exclusion/Exemption Clauses7
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Week 8 - Discharge Contractual Obligations2
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Week 8 - Performance5
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Week 8 - Agreement7
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Week 8 - Frustration8
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Week 8 - Breach5
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Week 8 - Awarding Damages10
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Week 8 - Equitable Remedies8
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Week 9 - What is Tort?9
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Week 9 - Negligence3
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Week 9 - Three Stage Test3
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Week 9 - Duty of Care4
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Week 9 - Breach of Duty3
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Week 9 - Consequential Damage5
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Week 9 - Defences to a Claim of Negligence8
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Week 9 - Remedies Damages10
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Week 10 - Economic Loss9
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Week 10 - Special Relationship4
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Week 10 - Non-physical Psychiatric Damage5
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Week 10 - Primary and Secondary Victims10
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Week 10 - Vicarious Liability8
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Week 10 - Aggravated Damages3
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Week 10 - Consumer Protection Act 198713
