Week 3 Test Review Flashcards by Josh Moore

This key is designed to activate secondary or special functions of other keys. What is it?

Fn key

How well did you know this?

Not at all

Perfectly

POST error code 3xx indicates what?

Keyboard failure

How well did you know this?

Not at all

Perfectly

PoE stands for? What does it do?

Power over Ethernet. POE is a technology that lets network cables carry electrical power.

How well did you know this?

Not at all

Perfectly

GPU stands for?

Graphics Processing Unit

How well did you know this?

Not at all

Perfectly

A repeater/extender does what?

Lengthens a signal farther than it was designed to go originally.

How well did you know this?

Not at all

Perfectly

This is similar to a hub but unlike a hub it sends the signal (frames of data) to the correct computer instead of broadcasting it out to every port. What network device is it?

Switch

How well did you know this?

Not at all

Perfectly

What is a docking station?

A device in which a laptop computer, smartphone, or other mobile device may be placed for charging, providing access to a power supply and to peripheral devices or auxiliary features.

How well did you know this?

Not at all

Perfectly

What does NFC stands for?

Near Field Communication

How well did you know this?

Not at all

Perfectly

What is a router?

A device used to connect two or more networks to form an internetwork. This device routes data from one location to another, usually by way of IP address and IP network numbers.

How well did you know this?

Not at all

Perfectly

Laptop drives come in X inches or Y inches. What is X and Y?

Laptops drives are 1.8 (X) inches or 2.5 (Y) inches wide

How well did you know this?

Not at all

Perfectly

Laptop Mini PCIe expansion slots have how many pins?

54 pins

How well did you know this?

Not at all

Perfectly

ACPI stands for?

Advanced Configuration & Power Interface

How well did you know this?

Not at all

Perfectly

LAN stands for?

Local Area Network

How well did you know this?

Not at all

Perfectly

What is a firewall?

A hardware appliance or software appliance that protects a computer from unwanted intrusion.

How well did you know this?

Not at all

Perfectly

What is a phablet?

Phablets are smartphone-tablet hybrids

How well did you know this?

Not at all

Perfectly

During what step in the troubleshooting process does the technician demonstrate to the customer how the solution corrected the problem?

Document the findings, actions, and outcomes.

How well did you know this?

Not at all

Perfectly

PSE stands for?

Power sourcing equipment

How well did you know this?

Not at all

Perfectly

WAN stands for? What is it exactly?

Wide Area Network - a group of one or more LANs over a large geographic area.

How well did you know this?

Not at all

Perfectly

IEEE stands for?

Institute of Electrical and Electronics Engineers

How well did you know this?

Not at all

Perfectly

Some people prefer to connect their laptops to external displays that are larger, especially if they’re planning on using the laptop for an extended period of time. This is referred to as?

Screen Switching

How well did you know this?

Not at all

Perfectly

MAN stands for? What is it exactly?

Metropolitan/Municipal Area Network - A smaller version of a WAN. When a company has two offices in the same city and wants to make a high speed connection between them

How well did you know this?

Not at all

Perfectly

Name a common keyboard issue.

Stuck keys

Loose connection

Damaged keyboard

How well did you know this?

Not at all

Perfectly

What is IP Compliance?

The IP Code, International Protection Marking, sometimes interpreted as Ingress Protection Marking, classifies and rates the degree of protection provided against intrusion (body parts such as hands and fingers), dust, accidental contact, and water by mechanical casings and electrical enclosures.

How well did you know this?

Not at all

Perfectly

After a problem is identified, what is the next step for the troubleshooter?

Establish a theory of probable causes.

How well did you know this?

Not at all

Perfectly

Identify this slot.

SODIMM stands for? What is it used in?

Small outline dual in line memory module. Used in mobile devices (laptops).

The most common laptop resolution is?

WXGA, Widescreen Extended Graphics Array 1280x800 16:10 (1.6:1)

mAh stands for?

Milliampere hour

What is a port replicator?

Is an attachment for a notebook computer that allows a number of devices such as a printer, large monitor, and keyboard to be simultaneously connected.

Name three common power supply issues in laptops.

\*\*\*Not holding charge \*\*\*Leaking \*\*\*Overheating Additional information is below: \*\*\*Check the power LED: Check the power light on the AC adapter, if this if off the laptop won’t get power and battery won’t charge. \*\*\*Check Connections: Verify that the laptop is firmly connected to the AC adapter and that the AC adapter is firmly connected to the AC outlet. \*\*\*Make sure you are using the right power adapter. \*\*\*Check the battery and voltage: Make sure battery is fully inserted into battery compartment. Lastly, test the batteries voltage - They have a shelf life and can only be recharged for so many cycles before failure.

What is the most battery used by today's laptops?

Lithium Ion (Li-ion)

What external expansion card(s) do laptops use?

ExpressCards More specifically ExpressCard/34 &ExpressCard/54 (mm)

What is an internetwork?

A collection of individual networks, connected by intermediate networking devices, that functions as a single large network.

An employee mentions that opening a large document file is taking longer than usual. The desktop support technician suspects that there might be a fault in the hard disk. What should the technician do next?

Back up the user data from the workstation. Always perform a backup before beginning any troubleshooting.

PAN stands for? What is it exactly?

Personal Area Network - A smaller computer network used for communication by small computing devices.

What is tethering?

Tethering is when you share the Internet connection from your phone with other devices.

Laptops use Mini PCI expansion slots. What is the number of pins on these slots?

124 pin

FRU stands for?

Field Replaceable Unit(s)

EEPROM stands for?

Electrically Erasable Programmable Read Only Memory

WAP stands for?

Wireless Access Point

IR stands for? What does it do?

Infrared blaster/sensor, allows for control of TV's and other equipment.

This device can either connect two LANs together or separate them into two sections. What is this network device?

Bridge

Can you name the six steps involved in replacing a laptop keyboard?

1. Prepare laptop for surgery! 2. Remove the trim or cover 3. Remove the screw 4. Disconnect the keyboard 5. Replace the keyboard 6. Test the keyboard

What component is most suspect if a burning electronics smell is evident?

Power supply

This device is the original connecting device for computers on the LAN. It creates a simple shared physical connection that all computers use to send data. What network device is it?

Hub

Categories of display failure include what? Hint: there are 3.

Damaged Inverter Damaged LCD screen Worn out Backlight

SMD stands for?

Surface mounted devices

In this topology a node is connected to every other node in the network. Which topology is this?

mesh

This topology has all nodes connected by a common link referred to as _____ line. This and topology are called?

bus topology, bus line

Nodes are connected in a continuous loop, which topology is this?

Ring

This is a technique that checks whether data has been lost or written over when it is moved from one place in storage to another or when it is transmitted between computers. What is it?

parity

This is a piece of computer software, firmware or hardware that creates and runs virtual machines.

hypervisor

What is the coloring standard for TP568B?

White/Orange White White/Green Blue White/Blue Green White/Brown Brown

What is the coloring standard for T568A?

White/Green White White/Orange Blue White/Blue Orange White/Brown Brown

MIDI stands for?

Musical Instrument Digital Interface

This is a device or program that enables a computer to transmit data over.E.g. telephone or cable lines. What is it?

Modem

What is S-Video?

Separate video (or Y/C) is a signaling standard for standard definition video

Twisted Pair UTP categories consist of?

3 5 5e 6/6a 7/7a

Cat 6/6a is rated at what speed?

1000 Mb/s and 10 Gb/s networks (250 MHz/500 MHz)

What are the differences between RJ45 and RJ11?

RJ45 is bigger and has 8 pins as opposed to 6.

A laptop inverter is?

A small circuit board, usually about the size of a pen.

What are the two derivatives of RG-6:

- RG-6/U: Double shielded - RG-6/UQ: Quadruple shielded “quad shield”

Generally, RG-6 cable can be run as far as?

500 to 1000 feet.

EMI stands for?

electromagnetic interference

This tool is used to quickly and cleanly cut through thick copper, aluminum, and or/telephone, television, and networking cables

cable cutter

This hand tool is used to connect telecommunications and network wires to a patch panel, punch down block, keystone module, or surface mount box.

Punchdown tool

This device is used to conjoin two pieces of metal by deforming one or both of them in a way that causes them to hold each other.

RJ45 crimper

This tool is designed to remove protective covering (jacket) off of a cable to expose the inner wires.

wire stripper

Fiber optics transfer data via?

light

There are two different types of twisted-pair:

Shielded twisted-pair (STP) and unshielded twisted-pair (UTP). **Additional Information:** Both types of cable have two or four pairs of twisted wires going through them. The difference is that STP has an extra layer of braided foil shielding surrounding the wires to decrease electrical interference. UTP has a PVC or plenum coating but no foil shield to protect it from interference.

Week 3 Test Review Flashcards

(70 cards)