Flashcards in X1 16 (CT3) Deck (30):
When should an XG2 Box be used?
1) Primary Box for non-X1 DVR Customers 2) Fourth Box for customers with Xi3 Devices 3) Swapping from RNG150 as primary for non-x1 DVR customers and secondary boxes if customer does not have HDMI compatible TVs (PRD 1370)
How do you change the X1 guide to Spanish?(without using voice)
1) Xfinity Button 2) Navigate to the gear icon and press OK 3) Navigate to Language 4) Select Spanish on the menu option
How do you search for an audio receiver code on an xr2/xr5/xr11?
1)Press and hold setup till the LED changes to green 2) Type 9-9-2 3) Press channel up repeatedly until the receiver turns off 4)Press setup again (Forums.xfinity.com)
How large is the Hard Drive in an X1 DVR?
Which X1 Boxes qualify for 3D?
All X1 boxes
While in the Recordings list on X1, what is the function of the D button?
Delete whatever is currently highlighted
How many tuners does the XG2 have?
When plugging in the XR8 what does a continuous blinking light on the adapter mean?
Incompatible STB (PRD1320)
If a customer wants to use the Pandora app with X1, what must they do first?
Link their Pandora account on www.xfinity.com/profile
Where is the XR8 installed?
Plugged into the IR Blaster Port (PRD1320)
What must an X1 box be capable of to use voice commands on the XR11?
How long does X1 save resume points for rented content?
The entire rental window (HOW79920
How long does X1 store resume points for free or subscribed content?
Three Months (HOW7992)
How many Xi boxes can you have per household?
Three per XG Device in the household (PRD1270)
How far in advance will the on screen guide show programming for?
Up to 2 weeks (How8991)
How long can you pause live TV on an Xi3(d)?
Up to 25 minutes (PRD1270)
How long can the X1 DVR pause live TV for?
Up to 60 minutes (PRD1270)
How long can the XG2 Pause, Rewind or Fast Forward Live TV?
Up to 25 Minutes (PRD1370)
What do you need to pair to an RNG150?
XR8 Aim Anywhere adapter
Can you delete multiple recordings of the same show at once with X1?
T/F A customer can change the friendly name for an X1 box at www.xfinity.com/profile.
All data and information sent to the guide is in ____ and is delivered on an ____ platform
Name the two ways through which the X1 platform provides and receives information
DOCSIS(IP) and QAM(linear)
how does x1 access linear programming/VOD?
through video plant QAM tuners
how does X1 access the guide?
DOCSIS embedded cable modem IP interface
XG1 hard drive capacity?
how many hrs HD?
how many hrs SD?
Programming is rated by this third party group in Kids Zone
Common Sense Media