Flashcards in xfinity internet Deck (83):
When should the Public LAN Firewall Module be enabled?
When only the Comcast-provided router is utilized to support the customer's network
What is the maximum length for data carrying CAT5 cable?
328 feet / 100 meters
At 64 Kbps, what is the number of bits in each sample in the G.711 PCE encoding scheme?
What is a method of managing devices or network elements in a data network?
SNMP (Simple Network Management Protocol)
What is the term for a condition caused by packets not being received in the correct order, or taking too long to arrive at their destination?
What system translates a web page domain name into an IP address?
DNS (Domain Name System)
What is the FTP server for uploading a webpage?
Which virus inserts copies of itself into other program files?
One kilobyte of PC data is the equivalent of how many bytes?
A self-help application for Xfinity Internet that will help customers optimize their Internet service by performing a number of beneficial tactics. It can also help customers resolve Internet connectivity issues by providing them with tactics that CAE's typically recommend over the phone.
What is the Xfinity Internet Rule of Three?
1. Internet welcome kit and email address2. Make Comcast.net the homepage3. Benefits of Comcast.net with Norton Security Suite
What is the mobile websites name?
How many total IP addresses does a /30 subnet use?
What is the installation demark for Business Internet?
The business customer's LAN connection point
Which virus checks for certain conditions like a specific date?
What term describes an address or group of addresses on the Internet
What is the handheld device that is used for navigation on a PC?
What is the maximum number of Norton licenses available per Business Internet acco
3 licenses are included with your Comcast Business Internet subscription. Additional licenses are available. - See more at: http://business.comcast.com/internet/business-internet/included-features#sthash.Qw4ksnqa.dpuf
What are the first and last of the 5 wireless standards as set by the IEEE?
B and AC
What are 3 types of firewall rules?
1. Packet Filtering2. Proxy3. Stateful Packet Inspection (SPI)
How many Mbps of bandwidth has the FCC allocated for each broadcast digital channel?
What free service, available to only Xfinity Internet customers helps to identify and correct common network issues that slow their connection?
What is the maximum data rate specification of a CAT3 cable?
What is the name of the tool that allows all customers to retrieve their user IDs on their own, without having to contact support?
Comcast User ID (UID) lookup Tool
/29 subnets provide how many static IP addresses?
Port 25 is blocked for residential customers and can be blocked by Comcast Network Security for commercial customers. What alternate port does Comcast recommend for email transmission?
What is the Business Internet plan that costs 69.95 / month?
What is the term for a virus unleashing its payload?
What is the throughput of a T1 network interface?
What is DOCSIS?
It’s an international telecommunications standard that permits the addition of high-bandwidth data transfer to an existing Cable TV system.
Using a Business Internet router, what are the 4 types of IPs?
Network, Routable, Gateway, and Broadcast.
What technique is described as having several hosts or computers share a single IP address for address to the Internet?
Network Address Translation
Which virus disguises itself to avoid detection?
What is the default IP address of the Business Gateway?
The USB port can be used to connect how many peripheral devices?
Why is 802.11a incompatible with the other standards
It's frequency is 5Ghz and the others are 2.4 Ghz
Computers on the Comcast network get their IP addresses automatically from what server?
According to DOCSIS standards, what is the maximum data throughput on a 256 QAM channel?
How many total IP addresses does a /29 subnet use?
What is the /29 subnet mask?
How many email addresses do you receive with an internet account?
/28 subnets provide how many static IP addresses?
What are the 4 types of Business Web Hosting Packages?
Starter, Business, Commerce, and Professional
When a customer reports that they are unable to send outbound email using an email client such as Outlook Express, what port is blocked?
What website introduced the launch of XFINITY?
The WAN side of the CMTS provides connectivity to what two main areas?
World Wide Web (internet) and the data network management system
/30 subnets provide how many static IP addresses?
How many total IP addresses does a /28 subnet use?
What is the /30 subnet mask?
This version of DOCSIS includes enhancements such as IPV6, Channel bonding, Enhanced QoS and increased data security.
Which part of a packet contains the data being sent?
What is the command line that displays the IP address, subnet mask, and default gateway for all adapters?
How much storage do customers get per email account?
10 GB each email address
What is a managed hard drive, connected to a LAN that can be accessible by anyone on the Internet?
Network Attached Storage (NAS)
Software or Hardware that prevents unauthorized access from outside parties?
What type of provisioning occurs when a customer account exists in the billing system and the modem to be installed is on the account prior to it being physically connected?
Top Down Provisioning
Which IP address is the public static IP that Comcast supplies to the customer?
What is the /28 subnet mask?
What is the duration of video clips saved to the subscriber portal?
What allows for incoming traffic to be directed to your computer?
What is the outgoing server port number used for an email client?
How many email accounts do XFINITY Internet customers get?
What is the IP address to access the configuration screens for the Business Internet Gateway?
What is a headend device used to control cable modems?
CMTS (Cable Modem Termination System)
A tool that simplifies the process of switching Internet Service Providers "ISPs" and email providers and transfers information from your current email account to your Xfinity account keeping you in touch with friends and contacts while your email address is being updated.
What is the MTTR for Business Internet?
If a customer is receiving 184.108.40.206/30 as his/her static IP address, how many routable IPs will that customer be able to use?
What is the Business Internet plan that costs 149.95 / month?
What features provides bursts of download and upload speeds for the first 10MB and 5MB of a file respectively?
What is the upload and download speeds of internet essentials?
10 mbps download / 1 mbps upload
What is the cost of the Deluxe 100 plus Business Internet plan?
199.95 / month
What is the upload / download speed for the Business Internet Starter package?
16 Mbps download / 3 Mbps upload
What is the Business Internet package that has 50 Mbps download / 10 Mbps upload?
What is the Business Internet package that has 100 Mbps download / 20 Mbps upload?
Deluxe 100 plus
Which two speed levels (US and DS) of service require a customer to have a DOCSIS 3 modem?
25/5 and 50/10 or Performance and Blast
What is the upload and download speeds of performance?
25 mbps download / 5 mbps upload
What operating systems support our internet service?
Vista, 7,8 and Windows 10
What is the upload / download speed for the Business Internet Deluxe 75 package?
75 Mbps download / 15 Mbps upload
What is the upload and download speeds of performance starter?
6 mbps download / 1 mbps upload
What is the upload and download speeds of economy plus?
3 mbps download / 768 kbps upload
What is the cost of the Deluxe 50 Business Internet plan?
109.95 / month
What is the upload and download speeds of Extreme 105?
105 mbps download / 20 mbps upload