macOS High Sierra - Support Essentials 10.13

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Flashcard maker: Sean Martin

Decks in this class (28)

Part 1: Installation and Configuration - Lesson 1—Introduction to macOS
Goals •Describe macOS. •Describe new macOS High Sierra 10.13 features. • List macOS versions supported on Mac computers that can also run macOS High Sierra 10.13.
3  cards
Part 1: Installation and Configuration - Lesson 2—Update, Upgrade, or Reinstall macOS
Goals • Describe the differences between a macOS update, upgrade, and reinstallation. • Describe the macOS Installer. • Troubleshoot a macOS upgrade or reinstallation.
6  cards
Part 1: Installation and Configuration - Lesson 3—Set Up and Configure macOS
Goals • Complete initial macOS configuration. • Adjust common system settings. • Identify and install a configuration profile. • Verify system information.
6  cards
Part 1: Installation and Configuration - Lesson 4—Use the Command-Line Interface
Goals • Be able to describe when the command-line interface is useful. • Explore Terminal.
11  cards
Part 1: Installation and Configuration - Lesson 5—Use macOS Recovery
Goals • Access macOS Recovery utilities. • Reinstall macOS from macOS Recovery. • Create an external macOS Recovery disk.
3  cards
Part 1: Installation and Configuration - Lesson 6—Update macOS
Goals • Configure automatic software update settings. • Automatically update Apple-sourced software. • Manually update Apple software.
9  cards
Part 2: User Accounts - Lesson 7—Manage User Accounts
Goals • Recognize various user account types and user attributes. • Create and manage user accounts. • Adjust login and fast user switching settings.
4  cards
Part 2: User Accounts - Lesson 8—Manage User Home Folders
Goals • Be able to describe user home folders. • Delete users’ accounts and archive their home folder contents. • Migrate and restore home folders.
4  cards
Part 2: User Accounts - Lesson 9—Manage Security and Privacy
Goals • Be able to describe password types and use. • Manage secrets in Keychain. • Enable and manage iCloud Keychain. • Manage system security and user privacy.
10  cards
Part 2: User Accounts - Lesson 10—Manage Password Changes
Goals • Change known passwords. • Reset lost user passwords. • Set a firmware password to secure macOS startup.
7  cards
Part 3: File Systems - Lesson 11—Manage File Systems and Storage
Goals • Recognize systems supported by macOS. • Manage disks, partitions, and volumes. • Troubleshoot and repair partition and volume issues.
7  cards
Part 3: File Systems - Lesson 12—Manage FileVault
Goals • Describe how FileVault helps protect data. • Enable FileVault protection. • Describe how to regain access to a FileVault-protected Mac when all local user account passwords are lost.
3  cards
Part 3: File Systems - Lesson 13—Manage Permissions and Sharing
Goals • Describe file ownership and permissions. • Explore macOS default shared folders. • Securely manage file and folder access.
5  cards
Part 4: Data Management - Lesson 14—Use Hidden Items, Shortcuts, and File Archives
Goals • Navigate to hidden files and folders. • Examine packages and bundles. • Manage aliases and links. • Create and open ZIP archives and disk images.
7  cards
Part 4: Data Management - Lesson 15—Manage System Resources
Goals • Navigate to hidden files and folders. • Examine packages and bundles. • Manage aliases and links. • Create and open ZIP archives and disk images.
7  cards
Part 4: Data Management - Lesson 16—Use Metadata, Spotlight, and Siri
Goals • Describe how macOS stores and uses file metadata. • Use metadata, such as tags and comments, to organize your files. • Use Spotlight and Siri to search for local and Internet resources.
8  cards
Part 4: Data Management - Lesson 17—Manage Time Machine
Goals • Describe Time Machine. • Configure Time Machine to back up data. • Restore data or macOS from a Time Machine backup.
7  cards
Part 5: Applications and Processes - Lesson 18—Install Apps
Goals • Install apps from the App Store. • Describe app support and identify security issues. • Install apps using software packages and drag and drop.
6  cards
Part 5: Applications and Processes - Lesson 19—Manage Documents
Goals • Use Launch Services and Quick Look to open documents. • Work with apps that support Auto Save and Versions. • Save and open documents saved to iCloud. • Optimize local storage to reclaim space on the system volume.
12  cards
Part 5: Applications and Processes - Lesson 20—Manage and Troubleshoot Apps
Goals • Describe and support app types. • Manage app extensions and widgets in Notification Center. • Monitor and control processes and apps. • Explore various app troubleshooting techniques.
10  cards
Part 6: Network Configuration - Lesson 21—Manage Basic Network Settings
Goals • Describe TCP/IP networking concepts. • Configure and monitor network settings. • Connect to a Wi-Fi network.
8  cards
Part 6: Network Configuration - Lesson 22—Manage Advanced Network Settings
Goals • Describe the macOS network configuration architecture. • Manage multiple network locations and service interfaces. • Configure advanced network settings.
6  cards
Part 6: Network Configuration - Lesson 23—Troubleshoot Network Issues
Goals • Identify and resolve network configuration issues. • Verify network configuration with Network preferences. • Use Network Utility to aid in troubleshooting.
5  cards
Part 7: Network Services - Lesson 24—Manage Network Services
Goals • Describe how macOS accesses shared network services. • Configure built-in macOS network apps. • Browse and access network file services using the Finder. • Troubleshoot network shared service issues.
10  cards
Part 7: Network Services - Lesson 25—Manage Host Sharing and Personal Firewall
Goals • Examine and enable host-sharing services built into macOS. • Examine and enable Content Caching services built into macOS. • Use screen-sharing tools to access other network hosts. • Use AirDrop to quickly and easily share files. • Secure shared services by configuring the personal firewall. • Troubleshoot shared service issues.
8  cards
Part 8: System Management - Lesson 26—Troubleshoot Peripherals
Goals • Manage peripheral connectivity. • Pair Bluetooth devices to your Mac. • Troubleshoot peripheral and driver issues.
5  cards
Part 8: System Management - Lesson 27—Manage Printers and Scanners
Goals • Describe the technologies that enable macOS to print. • Configure macOS for printers and multifunctioning devices. • Manage and troubleshoot print jobs.
7  cards
Part 8: System Management - Lesson 28—Troubleshoot Startup and System Issues
Goals • Describe the macOS startup process. • Examine the essential files and processes that are required to successfully start up. • Learn about macOS startup modes. • Troubleshoot startup and login processes.
13  cards

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macOS High Sierra - Support Essentials 10.13

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