MKTG30003- Service & Relationship Marketing Flashcards

Tags: Business, Marketing

Decks in this Class (6):

  • Lecture 1 Introduction To Service
    15 Cards
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  • Lecture 2 Buyer Behaviour
    38 Cards
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  • Lecture 3 Perceived Service Quality And C
    24 Cards
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  • Lecture 4 Managing Expectations Customer
    36 Cards
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  • Lecture 5 Service Research And Performanc
    22 Cards
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  • Lecture 6 Communication In Services
    27 Cards
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Current Learners (8)