Customer Services Flashcards & Quizzes

Management 2

Management 2

By: Heather Clark

1,024 Cards –

31 Decks –

32 Learners

Sample Decks: White Book- Chapters 14-16, Merchandising- Packet, Packet- Purchasing and Funeral Pricing

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Interpretia

Interpretia

By: Leila Baracat

504 Cards –

15 Decks –

8 Learners

Sample Decks: Finance, Medical, Auto Insurance

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Edexcel IGCSE Spanish Vocabulary

Edexcel IGCSE Spanish Vocabulary

By: Isabel McCollin

604 Cards –

12 Decks –

6 Learners

Sample Decks: Life in town and rural life, Holidays, tourist info, and directions, Services (e.g. bank, post office)

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CII - R01

CII - R01

By: Jordan Sidaway

230 Cards –

9 Decks –

454 Learners

Sample Decks: 2 - Retail Customers, 3 - Legal Concepts, 4 - Financial Services Regulation

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Interpretia

Interpretia

By: Rocio Moreno

83 Cards –

5 Decks –

1 Learner

Sample Decks: Customer Service, Basic Medical, Finance

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Metro Traineeship

Metro Traineeship

By: KT W

2,215 Cards –

31 Decks –

12 Learners

Sample Decks: HCMT faults, Siemens Fault Finding, Xtrap Faults

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German

German

By: georgiana roxburgh

1,846 Cards –

35 Decks –

32 Learners

Sample Decks: Life And Where U Live, Weather And Climate, Travel And Transport

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STAGE 1

STAGE 1

By: Isobel Tudor

46 Cards –

5 Decks –

10 Learners

Sample Decks: EMPLOYEE DEVELOPMENT, KEY KNOWLEDGE, CUSTOMER SERVICE

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Hospitality Marketing

Hospitality Marketing

By: Ngan Tran

439 Cards –

14 Decks –

178 Learners

Sample Decks: Lesson 2, Chapter 1: Marketing: Creating Customer Value and Engagement, Chapter 2. Company and Marketing Strategy

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MMK101

MMK101

By: Emily Sagolj

249 Cards –

8 Decks –

72 Learners

Sample Decks: Chapter 1: Marketing - Creating and Capturing Customer Value, Chapter 3: Analysing The Marketing Environment, Chapter 6: Customer-Driven Marketing Strategy (Creating Value for Target Customers) - incomplete

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Marketing

Marketing

By: Amanda Kennedy

320 Cards –

16 Decks –

63 Learners

Sample Decks: Ch. 1 Marketing: Creating & Capturing Customer Value, Ch. 2 Company and Marketing Strategy: Partnering to Build Customer Relationships, Ch. 3 Analyzing the Marketing Environment

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Service Management and Marketing

Service Management and Marketing

By: Unknown Unknown

246 Cards –

17 Decks –

1 Learner

Sample Decks: Part 1 - Ch1, Part1 Chapter 2, Part 2 Ch 3: Consumer Behaviour in Services

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CSM ServiceNow Fund & Implement

CSM ServiceNow Fund & Implement

By: Mats F

267 Cards –

9 Decks –

14 Learners

Sample Decks: CSM Fundamentals PRICIPLES, CSM Fundamentals FOUNDATION DATA, CSM Fundamentals OPERATIONS

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Marketing

Marketing

By: Walker G

1,159 Cards –

55 Decks –

17 Learners

Sample Decks: CHAPTER 1, Introduction (1), Introduction, Definitions, Marketing Concept, Selling Concept (1)

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Services Marketing

Services Marketing

By: Fleur Menue

233 Cards –

16 Decks –

4 Learners

Sample Decks: Ch 1: Introduction to Services, Ch 2: Consumer Behaviour in Services, Ch 3: Customer Expectations of Service

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AWS Final Exam

AWS Final Exam

By: Jacqueline Huynh

541 Cards –

50 Decks –

62 Learners

Sample Decks: Module 1 - Introduction to Amazon Web Services, Module 2 - Compute in the Cloud, Module 3 - Global Infrastructure and Reliability

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Principles of Marketing

Principles of Marketing

By: Eddy De La Torre

570 Cards –

18 Decks –

317 Learners

Sample Decks: Ch 1 - Creating Customer Relationships and Value through Marketing, Ch 2 - Developing Successful Marketing and Organizational Strategies, Ch 3 - Understanding the Marketing Environment, Ethical Behavior, and Social Responsibility

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Captain Test

Captain Test

By: Matthew Erb

2,042 Cards –

14 Decks –

16 Learners

Sample Decks: SOPs, Famous Fires, Customer Service

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R01

R01

By: Ellie Atkinson

416 Cards –

10 Decks –

269 Learners

Sample Decks: The UK Financial Services Industry: An Overview, Serving The Retail Customer, Principles And Rules Set Out In The Regulatory Framework

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Promotional: Step Up and Lead

Promotional: Step Up and Lead

By: Erik Parson

360 Cards –

5 Decks –

48 Learners

Sample Decks: 1. A Leader of One, 2. Leadership Traits, 3. Leadership Skills

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Recreation & Leisure Services

Recreation & Leisure Services

By: Emma Stacey

17 Cards –

4 Decks –

1 Learner

Sample Decks: Customer Service Midterm

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Effective Supervisory Practices 5th Edition

Effective Supervisory Practices 5th Edition

By: Michael Drayton

592 Cards –

16 Decks –

368 Learners

Sample Decks: Chapter 4 Strategic Planning, Management, and Evaluation, Chapter 5 Organizing Your Work And Time, Chapter 6 Working With The Budget

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FSRE - DipFA

FSRE - DipFA

By: Stu Whisson

126 Cards –

10 Decks –

70 Learners

Sample Decks: 1 - The Role & Structure of the Financial Markets, 2 - The Role of Government, 3 - Financial Services in the Wider Economy

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Spanish

Spanish

By: Gabi Holland

1,501 Cards –

22 Decks –

1 Learner

Sample Decks: Transport, Christmas Term, School Rules And Pressures

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Linux+ (LXO-104)

Linux+ (LXO-104)

By: Matt Miller

322 Cards –

9 Decks –

35 Learners

Sample Decks: Customizing the Bash Shell, Bash Scripting, SQL

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English

English

By: Carlos Campa

269 Cards –

6 Decks –

1 Learner

Sample Decks: Irregular Verbs, Past Participle, Customer Service

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MARK 201

MARK 201

By: Brad H

1,412 Cards –

57 Decks –

8 Learners

Sample Decks: 1.1 What Is Marketing?, 1.2 Understanding the Marketplace and Customer Needs, 1.3 Designing a Customer Value-Driven Marketing Strategy and Plan

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Dynatrace Professional

Dynatrace Professional

By: Vasi G

222 Cards –

24 Decks –

90 Learners

Sample Decks: Synthetic Monitoring, RUM, Hosts

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Legacy

Legacy

By: Joe Hawn

27 Cards –

4 Decks –

1 Learner

Sample Decks: Core Values, Discovery Questions, Alignment Meeting

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EBS Theory

EBS Theory

By: AARTHI ANANTHAN

240 Cards –

17 Decks –

6 Learners

Sample Decks: Chapter 1 - Introduction to Business, Chapter 2 - Travel and Tourism, Chapter 2 - Hospitality

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NHA Materials

NHA Materials

By: Anonymous Anonymousness

1,156 Cards –

10 Decks –

1 Learner

Sample Decks: nab, nab2, nab3

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GCSE Edexel French

GCSE Edexel French

By: Richard Waters

1,046 Cards –

10 Decks –

17 Learners

Sample Decks: Past Paper Vocab, Work and Work Experience, School College

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Collocations

Collocations

By: Yurii Yurii

213 Cards –

16 Decks –

3 Learners

Sample Decks: Masterclass, The environment, Customer service

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IF2 Key Points

IF2 Key Points

By: lexi cleaver

539 Cards –

13 Decks –

9 Learners

Sample Decks: Motor Insurance, Health Insurance, Package Policies

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Spanish

Spanish

By: Isaac Waterfall

2,131 Cards –

45 Decks –

1 Learner

Sample Decks: Spanish Oral Exam, Grade 9 Speaking Phrases, Grade 9 Writing Phrases

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Russian Interpreter

Russian Interpreter

By: JULIA KUZMINA

101 Cards –

2 Decks –

1 Learner

Sample Decks: Customer Service, Medicaid

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GCSE Business Studies TOPIC 3

GCSE Business Studies TOPIC 3

By: Jonny Convey

63 Cards –

4 Decks –

2 Learners

Sample Decks: Production, Role Of Procurement, Quality

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Principles of Business

Principles of Business

By: LEXIE CITRANO

155 Cards –

7 Decks –

5 Learners

Sample Decks: Test 1 (customer service), Chapter 2, test 1, Chapter 2 , Test 2

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Business English 2

Business English 2

By: Emiel Rossel-Cambier

279 Cards –

3 Decks –

6 Learners

Sample Decks: Chapter 1: Online business, Chapter 2: Customer Service, Chapter 3: CEO Activism

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German Edexcel IGCSE Core Vocab

German Edexcel IGCSE Core Vocab

By: Joe Fenton

2,279 Cards –

43 Decks –

190 Learners

Sample Decks: A1 Life in the town and rural life, A2 Holidays, tourist information and directions, A3 Services (e.g. bank, post office)

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N5 Business Management

N5 Business Management

By: Chloe Leaper

512 Cards –

46 Decks –

2 Learners

Sample Decks: Needs, wants, goods, services etc, The cycle of business, Factors of production

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Elements of Business Skills

Elements of Business Skills

By: hei chin low

127 Cards –

4 Decks –

35 Learners

Sample Decks: Importance of Good Customer Service, Understanding Business Activities, Understanding Service Industries - Retail Industry

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FINRA Series 6

FINRA Series 6

By: Suzzane Young

206 Cards –

6 Decks –

28 Learners

Sample Decks: Unit 1, Unit 2, Misc

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CTA COURSE

CTA COURSE

By: Rossana Taylor

173 Cards –

15 Decks –

2 Learners

Sample Decks: BUSINESS ETHICS, WRITING SKILLS, Customer service

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CRM 2015

CRM 2015

By: b Klug

264 Cards –

6 Decks –

52 Learners

Sample Decks: Customization and Configuration MB2-707, Azure 70-533, CRM 2016 Sales Certification Exam MB2-713

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SM

SM

By: Noa Aarts

146 Cards –

16 Decks –

1 Learner

Sample Decks: Chapter 1: Introduction to services, Chapter 2: Consumer behaviour in services, Chapter 3: Customer expectations

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German

German

By: Alexia Meade

2,181 Cards –

21 Decks –

5 Learners

Sample Decks: Test Tuesday - 30th Sep - Falsche Freunde And Persistent Offenders, Bumper Test Tuesday, Test Tuesday - 17th Nov - Drugs

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Promotional: Fire and Emergency Services Administration

Promotional: Fire and Emergency Services Administration

By: Erik Parson

755 Cards –

17 Decks –

16 Learners

Sample Decks: Ch 1. Historical Foundations of fire and Emergency Services, Ch2. Introduction to Administration, Ch 3. Management

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Marketing

Marketing

By: Jenny Broomby

262 Cards –

15 Decks –

25 Learners

Sample Decks: Marketing research: Desk vs Field, Marketing research: Qualitative research, Marketing research: Quantitative vs Qualitative

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Mktg Management

Mktg Management

By: Rahul Sane

690 Cards –

21 Decks –

3 Learners

Sample Decks: CH01: Mktg Realities, CH02: Mktg Planning and Mgmt, CH03: Analyzing Consumer Markets

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Brainscape's Knowledge GenomeTM

Learn Customer Services

Top Customer Services Flashcards Ranked by Quality

Management 2

By: Heather Clark

Interpretia

By: Leila Baracat

Edexcel IGCSE Spanish Vocabulary

By: Isabel McCollin

CII - R01

By: Jordan Sidaway

Interpretia

By: Rocio Moreno

Metro Traineeship

By: KT W

German

By: georgiana roxburgh

STAGE 1

By: Isobel Tudor

Hospitality Marketing

By: Ngan Tran

MMK101

By: Emily Sagolj

Marketing

By: Amanda Kennedy

Service Management and Marketing

By: Unknown Unknown

CSM ServiceNow Fund & Implement

By: Mats F

Marketing

By: Walker G

Services Marketing

By: Fleur Menue

AWS Final Exam

By: Jacqueline Huynh

Principles of Marketing

By: Eddy De La Torre

Captain Test

By: Matthew Erb

R01

By: Ellie Atkinson

Promotional: Step Up and Lead

By: Erik Parson

Recreation & Leisure Services

By: Emma Stacey

Effective Supervisory Practices 5th Edition

By: Michael Drayton

FSRE - DipFA

By: Stu Whisson

Spanish

By: Gabi Holland

Linux+ (LXO-104)

By: Matt Miller

English

By: Carlos Campa

MARK 201

By: Brad H

Dynatrace Professional

By: Vasi G

Legacy

By: Joe Hawn

EBS Theory

By: AARTHI ANANTHAN

NHA Materials

By: Anonymous Anonymousness

GCSE Edexel French

By: Richard Waters

Collocations

By: Yurii Yurii

IF2 Key Points

By: lexi cleaver

Spanish

By: Isaac Waterfall

Russian Interpreter

By: JULIA KUZMINA

GCSE Business Studies TOPIC 3

By: Jonny Convey

Principles of Business

By: LEXIE CITRANO

Business English 2

Brainscape's Knowledge Genome^TM