Last Updated November 14, 2023
Brainscape strives to maintain the fairest and most secure learning technology, in a way that is still compatible with our ability to grow as a business.
In plain English, here's the most important stuff:
And now for the legalese version . . . .
These Terms govern your use of Brainscape, including our iOS applications, our Android application, and the Website located at www.brainscape.com (collectively, "the apps"), which are made available by Bold Learning Solutions, Inc. ("Brainscape" or "we" or "us").
Your privacy is important to us. These "Terms" and this "User Agreement" (the "Agreement") outline the type of information that is collected through the apps and how that information is used and protected. The "Agreement" is a legal contract that describes the conditions under which users ("you") are permitted to use the apps.
By using the apps, you agree to be bound by this contract. If you do not accept the Agreement, please do not use the Product.
Brainscape may change this Agreement periodically, so please review it on occasion before using the apps. We will make the most recent version of the Agreement available on the Website along with the most recent date when it was modified.
By using the apps after we modify the Agreement, you accept the new version of the Agreement. If you do not agree to the changes, please do not continue to use the apps and/or please feel free to delete your account.
When you register for a Brainscape account, we may collect some personal information, such as your learning goals, your location, your date of birth, your school or company name, your personal bio, and/or your degree concentration. This information is optional and is only used to help personalize the product experience and our communications with you. The only required information is your email address and, in some cases, your credit card information.
You may also be able to send information about our apps, products and services to your friends and family members by clicking on an “email to Friend” or similar button in our apps or in one of our emails. In some of these cases (unless you simply forward our email on your own), you may provide the name and email address of your friend or family member to us, and such information will be treated securely, in accordance with this Agreement and applicable law.
If you provide information on your address or location, we may similarly retain this information throughout your time as a registered user.
Finally, if you create educational content in Brainscape, this information is permanently stored on our servers. See "Data Retention" for information about removing educational content from our servers.
Each time you log into and/or use our product, we automatically collect information about your activity, which we use to continually customize our product, analyze technology performance, and refine our private communications with you. This information may include the following:
We may collect information about you from other sources, such as through certain features on the Platform you elect to use, but only where these third parties either have your consent or are otherwise legally permitted or required to disclose your information to us. Examples include:
We may use your information to analyze the performance of our product and to personalize your experience. These activities may include:
While we take your information privacy very seriously, some of the less sensitive data you provide us is public by default. This may include
In addition, we may use service providers in connection with operating and improving the Platform to assist with certain functions, such as payment processing, email transmission, conducting surveys or contests, data hosting, and some aspects of our technical and customer support. We take measures to ensure that these service providers access, process, and store information about you only for the purposes we authorize, subject to confidentiality obligations.
You may cancel your Brainscape account and/or paid subscription at any time. These options may be available in your Account Settings and can also be done by contacting us using the Contact option on our website or mobile apps.
Brainscape reserves the right to indefinitely preserve a record of your user-provided information and your product usage analytics, even after you have ceased using the product. We preserve this information for the following purposes:
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.
While you reserve the right to delete or un-publish educational content that you have created, you recognize that complete content deletion is not possible if other users have already begun to study your content. If other users are already studying your content, then you may simply mark the content as private (and limited only to the users already studying it), and/or remove that content from your account and dissociate yourself from it.
At any time, you may enable or disable the connection between our Platform and any third-party accounts or social media platforms with which it has been associated. This option is available in your Account Settings.
To protect your privacy, you can also feel free to use an anonymous name or pseudonym rather than your real first and last name. You can change profile information at any time using your Account settings.
If a user posts information about you on their public profile or in their educational content, you may contact the user to request its removal. If that is not possible, then you may contact us using the Contact option on our website or mobile app, and we will help you address the issue.
From time to time, we may obtain lists of people who may be interested in our products and services from third-parties. We may use these lists to send direct marketing promotions by email. If, after receiving such an email, you do not wish to receive future promotions via email, please follow the instructions in the Right to Opt In and Opt Out section below.
When you are in our apps you may be able to visit or link to other sites not operated by us. We do not control such sites and we are not responsible for the information practices of these sites. This Agreement does not address the information practices of those other Websites, and we encourage you to read the posted privacy policies of such sites.
We may disclose user information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interfering with our rights or property, other customers or users of the Website, or anyone else that could be harmed by such activities.
We respond to all requests that we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws. You can contact us any time by using the Contact option available in our website and app.
Rights that you may have, depending on the country in which you live, include:
Note that Brainscape is a controller of your information. Other members, such as class organizers and network administrators, may also act as controllers of your information. You should contact these members if you have any questions about how they use information that you have provided to them.
Cookies are small data files which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow us to recognize your device.
Duration of Cookies. Some cookies, known as "session cookies", will stay on your device only for as long as you are accessing our Platform. Others, known as "persistent cookies", are stored on your device for longer periods.
Pixels tags. Pixel tags (which are also called clear GIFs, web beacons, or pixels), are small pieces of code that can be embedded on websites and emails. Pixels tags may be used to learn how you interact with our site pages and emails, and this information helps us and our partners provide you with a more tailored experience.
Device Identifiers. A device identifier is a unique label can be used to identify a mobile device. Device identifiers may be used to track, analyze and improve the performance of the Platform.
Local storage. Local storage is an industry-standard technology that enables the storage and retrieval of data on a computer, mobile phone or other device. Local storage may be used to store member preferences on devices.
Most devices and web browsers are set to accept cookies by default. If you prefer, you may be able to remove or reject cookies. You can learn more about how to block cookies by visiting allaboutcookies.org. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Platform.
In the event that Brainscape or all or a portion of its business, or one or more of its divisions, is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, Personal Information may be one of the transferred assets.
You agree that you will not:
The apps are intended for the use of adults 18 years or older and children over the age of 13. Children under the age of 13 may only access the Site under strict adult supervision. No adult over the age of 18 years may attempt to contact children under 13 through our apps.
In exchange for your acceptance of this Agreement, you are authorized to use the Site, but only for personal and noncommercial purposes unless such purposes are expressly granted in an agreement beyond this Agreement with our apps.
The apps contain material that is protected by copyright, trademark, or other intellectual property rights, and the Website itself is protected as a collective work under the copyright laws of the United States and other countries. You may not download, modify, publish, transmit, create derivative works from, or in any way exploit, any component of the apps.
You may link to the home page of the Website as long as the link does not cast us in a false or misleading light. Please let us know if you link to the Website by contacting us at firstname.lastname@example.org
You may not frame the content of the Informational Site. You may not use meta tags or any other “hidden text” that incorporates the Brainscape Trademarks or our name without our express written consent.
You will indemnify and hold Brainscape, and its subsidiaries, affiliates, officers, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Website, your violation of this Agreement, or your violation of any rights of a third party.
Brainscape reserves the right at any time to modify or discontinue, temporarily or permanently, the Service or any part of it with or without notice. Brainscape will not be liable to you or to any third party for any modification, suspension, or discontinuance of the apps.
Individuals may obtain a membership with the apps without paying a fee. Companies will be required to pay for a membership with the apps. In addition, Brainscape will charge fees to access certain components of the apps. If you must pay a fee to access a component of the Service, this information will be posted by Brainscape in our apps. You may use a credit card to pay these fees. When you provide credit card information to Brainscape, you represent to Brainscape that you are the authorized user of the credit card. Brainscape reserves the right to change its fees or billing methods.
We employ technical and organizational measures designed to appropriately protect your information that is under our control and that we process on your behalf from unauthorized access collection, use, disclosure, copying, modification or disposal, both during transmission and once we receive it. We store all information that you provide to us on secure servers. We train employees regarding our data privacy policies and procedures, and permit authorized employees to access information on a need to know basis, as required for their role. We use firewalls designed to protect against intruders and test for network vulnerabilities. However, no method of transmission over the internet or method of electronic storage is completely secure.
In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of email as a means of such notification. If you prefer for us to use another method to notify you in this situation, please email us.
In exchange for your access to the Website, you agree not to take any steps that are intended to or could damage, inhibit, or prevent operation of the Website or that could cause injury to yourself, to us, or to anyone else.
Without limitation, you agree not to attempt to:
Where you have a password, which enables you to use our services, you are responsible for keeping this password complex, secure, and confidential. If you would like to update or change your password, you may select the “Forgot your password?” link on the login page. You will be sent an email that allows you to reset your password.
Your information may be stored, processed and accessed in the United States or any other countries where Brainscape has facilities. By using the apps, you consent to the transfer of information outside your country.
Materials on Brainscape's "Market". Copyright on all premium study materials is owned by or licensed to Brainscape and all rights are reserved. You must abide by all copyright notices and restrictions contained on the Brainscape Site. You may not copy, distribute, enter into a database, display, perform, create derivative works of, transmit, or otherwise use any materials from the apps (including computer programs or other code) ("App Materials"), except that you make a reasonable number of machine-readable copies of the App Materials only for personal, non-commercial use, and only if you do not alter the text or remove any trademark, copyright, or other notice displayed on the App Materials.
The only exception to this restriction is for content that you have created yourself. If you author original content using the Brainscape platform, then you own full rights to this content, and you may "export" this content and use it in other media with no persecution from Brainscape or its partners. Note that this assumes that your content does not violate the copyright protection of any other third-party publisher. Brainscape is not responsible for any copyright violations that you make with your content, and we will immediately remove any violating materials that are brought to our attention by a third party.
If you find your copyrighted materials on Brainscape's public marketplace, please contact us using the Contact option in our apps, providing a link to the content in Brainscape and a description of the violation, and we will address it accordingly.
Brainscape, the Brainscape Logo, and any other trademarks in the apps are trademarks owned by Bold Learning Solutions, Inc. You may not use these trademarks in connection with any product or service that does not belong to us, or in any manner that is likely to cause confusion among users about whether we are the source, sponsor, or endorser of the product or service, or in any manner that disparages or discredits us.
Brainscape may occasionally offer virtual or monetary incentives to active users who wish to invite others to register for the service. If you wish to participate in this "Brainscape Reps" program, it should be known that:
Failure to adhere to any of the rules in this section or in Brainscape’s general Terms of Agreement will result in suspension of your Brainscape Rep role, and forfeiting any accrued royalties you were otherwise owed.
You understand that the apps is provided purely for your entertainment and education, and we do not guarantee that the information provided on the Site will be accurate or updated. We do not guarantee that we will continue to provide the apps, that the apps will be available at any particular time or from any particular place, or that they will continue to function in the manner that they currently function. You agree not to hold us liable for damages you claim are caused by third parties who contact you using the Site or become aware of your identity through the use of the apps, and you understand that, while such behavior is a violation of this Agreement, we need not attempt to control or identify individuals who falsify their identities or provide false information to others through the use of the apps. You agree that we are not liable for the infringing, defamatory, offensive, or illegal contact of third parties, including other users.
IN NO EVENT WILL WE, OUR PARENTS OR AFFILIATES, OR ANY OF OUR RESPECTIVE INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS (COLLECTIVELY, THE “INDEMNIFIED PARTIES”), BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES, INCLUDING LOSS OF PROFITS, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE APPS (INCLUDING ANY INFORMATION, PRODUCTS OR SERVICES OFFERED IN, OBTAINED ON OR PROMOTED THROUGH THE APPS OR CONTENT CREATED ON OR THROUGH THE SITE).
THE APPS ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF THE SERVICES, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, GROSS NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, EVEN IF THE CLAIM ALLEGES THAT THE INDEMNIFIED PARTIES’ CONDUCT WAS WILLFUL.
You agree that any dispute between you and us will be governed by the laws of the United States of America and the State of Delaware, without regard to choice of law rules, and that any legal action brought by one party against the other will be brought exclusively in the appropriate court within the State of Delaware. If you are located outside of the United States of America, you agree that, by entering into this agreement, you voluntarily subject yourself to the jurisdiction of the courts of the United States of America and the State of Delaware, and you agree that you may be sued in those courts and subject to the judgments and orders of those courts.
You agree that, notwithstanding any provision of law to the contrary, if you are located outside of the United States, we may satisfy our obligation to serve you with legal process by sending an electronic mail message to the email address that you provided when you registered for the Services or by sending a paper communication to you at the postal address that you provided when you registered for the Services. You further agree that service will be deemed accomplished when we send the electronic mail message or paper communication, as appropriate, and that service may be proven through evidence that we sent the communication, regardless of whether we obtain evidence that you received the communication or that the communication was not delivered.
This Agreement constitutes the entire agreement between you and us. They govern your use of the apps (but excluding services, if any, that we may provide to you under a separate written agreement), and completely replace any prior agreements between you and us in relation to the apps.
Even if we act in a way that you believe to be inconsistent with this Agreement, those actions will not be deemed a waiver or constructive amendment of this Agreement. Similarly, our failure to object to your breach of your obligations under this Agreement does not constitute a waiver of any of our rights.
If any provision of this Agreement is ruled unlawful, void, or unenforceable, that provision will be severed from this Agreement, and the other provisions will remain effective and enforceable. In addition, the severed provision will be deemed replaced with a comparable provision that most closely reflects the intent of the parties.
We reserve the right to terminate the Apps and this User Agreement at any time without notice for any reason, including, in the case of the User Agreement, for your violation of any of its provisions. The Disclaimer and Limitation of Liability and Governing Law sections of this User Agreement shall survive any such termination.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement or your access to and use of the Apps.
No provision of this Agreement may be interpreted to limit our right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by us with respect to such use.
You have the right to “opt-in” and “opt-out” of certain of our uses of your Personal Information. For example, in the apps, you may be able to elect to or not to receive correspondence from us or to make your content private, and you may be able to click an “unsubscribe” link in the footer of every email. You can also email us using the Contact link in our product. In this email, please say whether: (i) you would like to opt-out of receiving all email promotional correspondence from Brainscape in general or (ii) if you would only like to opt-out of certain of Brainscape’s e-newsletters or correspondence and if so which ones. You may also opt-out of Brainscape’s promotional emails by clicking on an opt-out link within the email you receive.
Please understand that if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
If you believe you have received faulty content or have not received an adequate study experience, you are entitled to a refund. Please contact email@example.com to receive your refund payment.
If you wish to have your user account completely removed from Brainscape's databases, you may contact us at firstname.lastname@example.org.
If you have any questions or comments regarding our privacy practices, you may contact us at email@example.com