103.7salon Experience

Question 1

The salon exterior, décor, music and sounds, and air and ventilation are all elements of:

Answer 1

ambiance

Question 2

A personalized approach is also referred to as:

Answer 2

chairside manner

Question 3

All of the following statements are ways to demonstrate your personalized approach EXCEPT:

Answer 3

chatting with other designers during a salon service

Question 4

What is meant by the term consistency?

Answer 4

things happen in a uniform way

Question 5

Which of the following concepts creates a harmonious and predictable environment?

Answer 5

synergy

Question 6

Which of the following is NOT a necessary element for ensuring staff synergy?

Answer 6

lack of procedures

Question 7

When staff members take individual initiative to stay on top of things and to pay attention to detail, they are practicing which of the following skills?

Answer 7

with-it-ness

Question 8

Placing aromatic soaps and lotions in restrooms is an example of which of the following principles?

Answer 8

little things make a big difference