108.13, GFD Quality Improvement Plan Flashcards Preview

General Orders > 108.13, GFD Quality Improvement Plan > Flashcards

Flashcards in 108.13, GFD Quality Improvement Plan Deck (4):
1

What is the 4 step process for Quality Improvement?

-set the expectations
-facilitate success
-Measure desired outcome
-provide positive and negative feedback

2

What are the 2 categories of performance indicators?

-frequency-based
-sentinel-based

3

What is the purpose of CQI?

to identify root causes of problems, and make improvements for the future.

4

Who is responsible for the oversight of the entire CQI process?

GFD EMS Division.

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