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Emotional Intelligence > Chapter 2- Pillars Of Emotionallu Intelligent Leadership > Flashcards

Chapter 2- Pillars Of Emotionallu Intelligent Leadership Flashcards

1
Q

Emotional intelligence begins with___, which is the art of understanding ourselves and using that knowledge to grow, learn and improve
Pg 15

A

Self awareness

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2
Q

When the author, Conney, is working with executive leaders , the first thing he wants to know is ____
Pg 20

A

How they manage their time

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3
Q

The capacity to understand or feel what another person is experiencing from within their frame of reference, the capacity to place oneself in another position is ____
Pg 30

A

Empathy

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4
Q

So much of how we understand EQ today comes from Dr Daniels Golemans bestseller book ___
Pg 13

A

Emotional intelligence

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5
Q

The institute for health and human potential defines Eq as the ability to: recognize, understand and manage our own emotions ; recognize, understand and influence the emotions of ___
Pg 13

A

Others

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6
Q

Emotional intelligence isn’t just a fad; there’s research and power behind it, and the top companies in the world base ___ decisions on it
Pg13

A

Leadership hiring

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7
Q

The first step toward becoming an emotionally intelligent leader is understanding the components: self awareness, _______, _____ and _____ from there , you can take ownership over who you are and how you lead
Pg 13

A

Motivation
Empathy and social skills

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8
Q

Self awareness gives us a heightened sense of self- confidence, belief in self and commitment to knowing what our potential is so we can elevate ___ to perform at that level
Pg15

A

Ourselves

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9
Q

Self awareness is also the most difficult pillar of emotional intelligence to master, because it is challenging to truly know ourselves and understand our ___
Pg15

A

Motivation

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10
Q

To get the results that you want and expect , of yourself , you need to develop a game plan powered by self-awareness, focused on five elements: _______
Pg16

A

Your values
Passion
Purpose
Mission
And goals

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11
Q

Self awareness is also instrumental in helping us combat the vices and ____ that threatens our emotional and mental well-being

A

Distractions

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12
Q

Discipline grounds us and helps us understand what we need to do, when we need to do it and how that process will help us to ____ what we want.
Pg 17

A

Achieve

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13
Q

Holding yourself accountable to commitments, Adapting to the range of positive and negative emotions, & learning how to publicly and privately manage your emotions in a healthy way lie at the intersection of _______ and regulation
Pg 20

A

Self management

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14
Q

What does the author say is another cornerstone of emotional intelligence is all about ___
Pg 20

A

Adaptability

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15
Q

As a leader, adaptability isn’t optional. There’s no avoiding adversity. Emotionally intelligent leaders know how to adapt to adversity in the form of employee attrition, new team dynamics, products offerings, loss of ___ and more
Pg 20

A

Market share

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16
Q

The author says bringing positive energy to the equation shows the mastery of self regulation. He a big believer in ______ when it comes to regulating our emotions
Pg 20

A

Temperature checks

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17
Q

Mary Callahan Erdoes the CEO of J.P. Morgan , emphasizes the importance of the ______ in the making her day more efficient
Pg 21

A

Calendar management

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18
Q

Great leaders also incorporate routines that allow them to meet all four human needs _____
Pg 21

A

Emotional
Mental
Spiritual
And physical

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19
Q

Great leaders navigate difficult circumstances by maintaining a positive outlook and summoning inner strength to separate desired business outcomes from ___
Pg22

A

Struggles

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20
Q

ON IQ
The importance of IQ cannot be understated. IQ sharpens your ability to think, solve problems , and make decisions. IQ empowers your imagination and gives you your “______” for succeeding in leadership roles.

A

Ticket to ride

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21
Q

Understanding how to self regulate is one thing. Excelling at managing our time is another , and it’s the key to success for the ____
Pg 20

A

Savvy leader

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22
Q

The author says self management is more than just time management and a firm grasp on your emotions. It’s _____ by being organized, emotionally mature, and programmed for the daily success.
Pg 22

A

Putting it all together

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23
Q

The author tells us leading from the heart is the essence of mastering ___and becoming an emotionally intelligent person.
Pg 35

A

social skills

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24
Q

____ is an example of a charismatic leader who built a thriving membership platform for female leaders. She is the CEO and Co-founder of WIE( women inspiration and Enterprise)

She said she used to take no and rejection very seriously and personally , so the first mantra is ; no just means there’s a better yes coming. It really is true. Something better always comes along in a different form. My other is of course. The key to your success is the power of your network
Pg 35

A

Dee poku Spalding

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25
Q

The author states “ the key to your success is the _____”
Pg 36

A

Power of your network

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26
Q

Emotionally intelligent leaders recognize that it’s not all about profit and ___
Pg 36

A

Loss

27
Q

_____goes far beyond extrinsic factors like money, the proverbial “corner office” or even what you think others might think of those benefits. It’s truly about fire that burns bright inside you , and how you link just to beneficial and worthy causes for the greater good
Pg 26

A

Motivation

28
Q

_____ defines motivation as “ a passion for work that goes beyond money and status. Pg 26

A

Daniel Goldman

29
Q

The best leaders are exhilarated and thrilled to work each day . They want to solve problems , win business , improve their employees experience, and serve their customers with
Pg 26

A

maximum satisfaction

30
Q

Definition:

Empathy is capacity to understand or feel what another person is experiencing for within their frame of reference, I.e the capacity to place oneself in another’s position
Pg 30

A
31
Q

Different Descriptions of Empathy

Empathy isn’t possible if we’re unwilling to focus , listen and connect on an emotional level. Empathy is pure, sincere, authentic, and inviting As journalist and author Daniel H! Pink says, “Empathy is about standing in someone else’s shoes, feeling,
with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, but it makes the world a better place.”21 The best part is that empathy is a skill we all can cultivate.Empathy builds relationships, creates new opportunities to collaborate with people you want to work with, and helps you lead with greater
love and passion.
Pg30

A
32
Q

Journalist and author Daniel Pink says empathy is about standing in someone’s else’s shoes, feeling with his or her heart, seeing with his or her eyes

A
33
Q

Southwest Airlines was founded on the premises that they could “ ____” and enable many more people to fly for the first time. Pg 30

A

Democratize the skies

34
Q

Daniel Goleman identifies three types of empathy as ______
Pg 31

A

Cognitive —which is about perspective taking, meaning we take the time to understand how someone else feels

Compassionate — which stirs emotion inside of us and promotes a desire to want to help others

Emotional___ which is when you actually take on and absorb the emotions of someone else and experience them for yourself

35
Q

The author says not only is empathy hard to outsource and automate, but it makes the world a___
Pg 30

A

Better place

36
Q

____is defined as “a philosophy and set of practices that enriches the lives of individuals, builds better organizations and ultimately Creates a more just and caring world
Pg 31

A

Servant leadership

37
Q

The concept “servant leadership “ was first written about ____ in 1970, yet its popularity has increased significantly in organizations in the past 15 years ago

A

Robert k green leaf

38
Q

Social skills is the composite of several core components of emotional intelligence, such as____

A

Self awareness
Empathy
Motivation
And self management coalesced

39
Q

______transcendent work and research in emotional intelligence that helped moved the United States forward by sparking conversation around mental and emotional help
Pg 34

A

Dr. Vivek murthy

40
Q

The author stated he often writes about leading from the heart. To him It if the essence of mastering social skill and becoming an emotionally intelligent person
Pg 35

A
41
Q

To get people on board with or vision and mission as Sara did, we need to connect on a level that is ____ and not ___
Pg 34

A

Transformative and not transactional

42
Q

In order to have raving fans , as the business expression goes, we must first need to inspire, create energy, and stir the positive emotions of the ppl we lead. This ___should be the focal point for every emotionally intelligent leader
Pg 36

A

Social skill

43
Q

As defined by Merriam-Webster, the transitive verb lead means to guide on a way especially by going in ___
Pg 41

A

Advance

44
Q

First popularized by Dr. Peter Salovey and Dr John Mayer in 1990, so much of how we understand EQ today comes from Dr. Golemans bestseller____ pg13

A

Emotional intelligence

45
Q

The institute for health and Human Potential defines EQ as the ability to _____, understand and manage our own emotions ; recognize, understand and influence the emotions of others pg 13

A

Recognize

46
Q

Emotional leadership isn’t just a fad; there’s research and power behind it and the top companies in the world base _______ pg 13

A

Leadership hiring decisions on it

47
Q

The first step toward becoming an emotionally intelligent leader is understanding the components ___, ____, ____,____ and social-skills. From there you can take ownership over who you are and how you lead
Pg 13

A

Self- management
Motivation
Empathy

48
Q

What does the author suggest to do in order to establish your current leadership makeup:
Pg 19

A

perform a SWOT analysis

49
Q

What does the term SWOT stand for: pg19

A

strengths, weaknesses, opportunities, and threats

50
Q

The author discusses ways to turbocharge your morning and evening routines, which of the following are those ways
Pg 19

A

Mediation
Affirmation and gratitude
Play by play

51
Q

Emotional intelligence begins with ______________, which is the art of understanding ourselves and using that knowledge to grow, learn, and improve.pg 15

A

Self awareness

52
Q

Which of the following are pillars of emotionally intelligent leadership:

A

Self awareness and Self management

53
Q

What is the self management exercise “Get Smart?” Pg 23

A

a way of setting goals that stands for specific, measurable, achievable, relevant, and time bound

54
Q

The most significant leadership work requires that we look inward at what we need to improve in
ourselves and:
Pg15

A

it requires that we solicit feedback from people we trust and respect to inform us of how we lead,
and how it impacts their lives.

55
Q

On IQ

The intelligence Quotient, when combined with emotional intelligence, is the best predictor of your success in getting where you want to be and can elevate you to bolder new heights. Pg 24

A
56
Q

What is a skill set that you can use to your advantage right away of 39

A

Emotional intelligence

57
Q

The author tells us leading from the heart is the essence of mastering ____ and becoming an emotionally intelligent person pg35

A

Social skills

58
Q

_____the CEO of YouTube, said, “I think it’s really important to take time off. And I’ve also found that sometimes you get really good insights by taking time off, too.’pg22

A

Susan Wojcicki

59
Q

President Theodore Roosevelt famously said, “People don’t care how much you know, until they know how much you care.” Let that one simmer.
Within the wisdom of those words is the power that lies in ____Pg 30

A

Empathy

60
Q

Emotionally intelligent leaders have a servants heart and are able to satisfy ___ pg 34

A

Their own needs and wants while also serving the needs and wants of those they serve

61
Q

Connors promotes two daily 15-minute turbo charges consisting of Meditation, Affirmations and gratitude, and the Play-By-Play. What is the Play-By-Play?pg 19

A

5 minutes visualizing yourself achieving the goals you set for yourself.

62
Q

The importance of IQ cannot be understated. IQ sharpens your ability to think, solve problems, and make decisions IQ empowers your imagination and gives you your “ticket to ride” for succeeding in leadership roles. But emotional intelligence is the not-so-secret glue holding everything together as you navigate your way forward. How you adapt, your ability to perceive aspects of your environment, how you use your social skills to build relationships, and the way you self-motivate to achieve peak levels of performance all emanate from your emotional intelligence. Emotional intelligence also provides a barometer for doing for the greater good. Pg 25

A
63
Q

Following what we love with a game plan and a hard work ethic yields great results. Every great venture begins with, and is sustained and powered by:

A

Enthusiasm

64
Q

The most balanced, successful leaders understand the bottom line while also recognizing that the bottom line puts their people first. To get the most out of their employees, leaders need to give the most back to them, to recognize and reward behavior that aligns with company values and principles, to invest time in getting to know people throughout the organization, and to always treat them with dignity, respect, and kindness.

A

Emotional Intelligence (8 decks)

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